Great delivery, updated all the time on delivery. The doll is so lovely , good quality, good value for money , will definately buy again from this company . Very trustworthy to deliver on time with sa... See more
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Review summary
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Beautiful gift for my 2 year old Grandaughter . Doll looks very realistic & changing bag just perfect. Pushchair seems a little small, but does the job. I am sure she will enjoy opening & playing with... See more
Company replied
Excellent service! Fast delivery, awesome little baby. Definately going to buy many more for my grambaby. Only negative, the dolly could have been wrapped in tissue or something before being placed... See more
Company replied
Wow what a lovely doll (snowflake) was well packaged, delivered before Christmas, really surprised at the quality it’s top notch. My granddaughter loved it, definitely highly recommend this product. H... See more
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Company details
Written by the company
BiBi Dolls. They come in every size, and for any occasion. Variety of designs, and tens of outfits, that will leave your mind in a daze. A selection of BiBi Babies ready to bring joy and love to the life of a lucky receiver.
Contact info
Unit 6, Edenbridge Trading Centre, Hever Road, TN8 5EA, Edenbridge, United Kingdom
- 01732 866922
- support@themagictoyshop.com
- bibidoll.co.uk
4.5
Excellent
463 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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I received the order really quickly…
I received the order really quickly after making the purchase. It’s really well packaged and I absolutely love the doll! Such a good size and nice for my 3 year old to cuddle! Highly recommend!
2 September 2026
Reply from Bibi Doll
Hello Stephanie,
Thank you for your wonderful review.
We are delighted to hear that your order arrived quickly and well packaged, and that you absolutely love the doll. It is lovely to know that you found her a great size for your 3-year-old to cuddle.
Thank you for your recommendation and for choosing BiBi Doll.
Kind regards,
BiBi Doll
Reply from Bibi Doll
Hello Ellen,
Thank you for your lovely review.
We are delighted to hear that you think she is so cute, and we hope your granddaughter absolutely loves her!
Thank you for your support and for choosing BiBi Doll.
Kind regards,
BiBi Doll
I’ve bought this doll for my…
I’ve bought this doll for my grandaughters 7th birthday and I’m not disappointed, it was so reasonably priced compared to others on the market and it’s so beautiful, my gran daughter will love her
26 August 2026
Unprompted review
Reply from Bibi Doll
Hello Charlotte,
Thank you for your lovely review.
We are delighted to hear that you were so pleased with the doll and found it to be great value for money. We hope your granddaughter has a wonderful 7th birthday and absolutely loves her gift!
Thank you for choosing BiBi Doll.
Kind regards,
BiBi Doll
So happy with everything I’ve purchased…
So happy with everything I’ve purchased the quality and expectations are exceeded delivery is so fast will surely be buying more from this fantastic site highly recommend them to everyone
29 August 2026
Unprompted review
Reply from Bibi Doll
Hello Juliette,
Thank you for your wonderful review.
We are delighted to hear that you have been so happy with your purchases and that the quality has exceeded your expectations. It is lovely to know you have also been pleased with our fast delivery.
Thank you for your recommendation and continued support. We look forward to welcoming you back again soon!
Kind regards,
BiBi Doll Team
Arrived in plenty time for…
Arrived in plenty time for grandaughters birthday. The dolls clothes were superb thank you again
7 August 2026
Unprompted review
Reply from Bibi Doll
Hello Jacqueline,
Thank you for your lovely review.
We are delighted to hear the order arrived in plenty of time for your granddaughter's birthday and that you were so pleased with the doll's clothing.
We hope she has a wonderful birthday and enjoys her gift!
Kind regards,
BiBi Doll Team
Quality of this doll and the price
I didn't know what to expect when I ordered this doll for my granddaughter for Christmas, but I must say it really is lovely. The clothes it's dressed in are in my opinion of a very high quality and l will be ordering more clothes for it in the very near future. The doll itself is a boy and is 20 cms long it's sturdy without being hard as it has a soft body. I will look to add further accessories in the near future, I also feel that I must mention the price I paid £18.99 it's such a for a doll of this quality. I am very impressed with my purchase and am sure that my granddaughter will love it. Thank you
22 August 2026
Unprompted review
Reply from Bibi Doll
Hello Mrs Fagg,
Thank you for your wonderful and detailed review.
We are delighted to hear you were so impressed with the doll, its clothing, quality, and value for money. It is lovely to know you are already considering adding more outfits and accessories, and we hope your granddaughter will love her Christmas gift!
Thank you for choosing BiBi Doll.
Kind regards,
MN
BiBi Doll
Bibi dolls and accessories
Loved what I had and received dolls and toys that goes with all accessories for the dolls my grandchildren loved them good material and quality will recommend it to anyone
1 August 2026
Unprompted review
Reply from Bibi Doll
Hello,
Thank you for your wonderful review.
We are delighted to hear your grandchildren loved the dolls and accessories and that you were pleased with the quality. It is lovely to know they have brought so much joy.
Thank you for recommending BiBi Doll and for choosing us.
Kind regards,
MN
BiBi Doll
Reply from Bibi Doll
Hello Mrs Ogrady,
Thank you for your lovely review.
We are delighted to hear you are pleased with your doll and that you were happy with the quick delivery. Your kind words are greatly appreciated.
Thank you for choosing BiBi Doll.
Kind regards,
MN
BiBi Doll
Didn’t expect eyes on doll not to open…
Didn’t expect eyes on doll not to open ,thought would come in better packaging ,was plastic wrapped with tie
27 July 2026
Reply from Bibi Doll
Hello,
Thank you for your feedback. We are sorry to hear that the doll did not meet your expectations, particularly regarding the eyes and packaging. Your comments have been noted and forwarded to the relevant team as we continue to review and improve our products and services.
Kind regards,
MN
BiBi Doll
Reply from Bibi Doll
Hello Beth,
Thank you for your feedback.
We are sorry to hear that the item did not meet your expectations and apologise for the disappointment caused. Your comments have been noted and will be passed on to the relevant team as we are continually working to improve our products and services.
Kind regards,
MN
BiBi Doll
Quick and easy from start to finish…
Quick and easy from start to finish quick delivery excellent value for money
25 July 2026
Unprompted review
Reply from Bibi Doll
Hello Sue,
Thank you for your wonderful review.
We are delighted to hear your experience was quick and easy from start to finish and that you were pleased with the fast delivery and excellent value for money.
Thank you for choosing BiBi Doll, and welcome to the BiBi community.
Kind regards,
MN
BiBi Doll
Very Pretty Doll
Reliable fast delivery. Good quality doll. Very pretty. Great options. The little girl I bought it for is so happy.
24 July 2026
Unprompted review
Reply from Bibi Doll
Hello Saadiya,
Thank you for your wonderful review.
We are delighted to hear you were happy with the fast delivery, the quality of the doll, and the available options. It is lovely to know the little girl was so happy with her gift.
Thank you for choosing BiBi Doll, and welcome to the BiBi community.
Kind regards,
MN
BiBi Doll
Great value for money
Great firm based in East Sussex. Doll beautifully wrapped and in removable outfits. Have ordered dolls for grandchildren twice now. Little sounds the dolls make are cute and things babies do or say. Baby’s comforter included too. Good value dolls.
23 July 2026
Unprompted review
Reply from Bibi Doll
Hello,
Thank you for your wonderful review.
We are delighted to hear you have ordered from us more than once and that you are pleased with the quality, outfits, sounds, and included accessories. It is wonderful to know your grandchildren are enjoying their dolls.
Thank you for choosing BiBi Doll, and welcome to the BiBi community.
Kind regards,
MN
BiBi Doll
My parcel was returned so was never…
My parcel was returned so was never teceived cause part of address was missing but you still sent the parcel out has you had my details you could of made me aware bwfore ypu sent out so now i have an upset niece
18 July 2026
Unprompted review
Reply from Bibi Doll
Hello Michele,
We are very sorry to hear about your experience and understand how disappointing this must have been, especially with the gift being for your niece.
Unfortunately, the shipping address provided when the order was placed was incomplete. As our orders are processed automatically due to the high volume we receive, we are not always able to identify incomplete addresses before dispatch. We appreciate your feedback and will continue looking at ways to improve this process to help prevent similar situations in the future.
We apologise for the inconvenience caused and appreciate you bringing this to our attention.
Kind regards,
MN
BiBi Doll
Beautiful dolls
Beautiful dolls , my girl loves them , no complaints , delivery good packaging lovely .
12 June 2026
Reply from Bibi Doll
Hello,
Thank you for your wonderful review.
We are delighted to hear your little girl loves her dolls and that you were happy with the delivery and packaging. Your kind words mean a lot to our team.
Thank you for choosing BiBi Doll, and welcome to the BiBi community.
Kind regards,
MN
BiBi Doll
I bought “Blossom” for a little girl’s…
I bought “Blossom” for a little girl’s birthday, I’m sure she will love her! Bibi have excelled, fantastic quality, beautifully dressed and packaged, delivered promptly.
15 July 2026
Unprompted review
Reply from Bibi Doll
Hello,
Thank you for your wonderful review.
We are thrilled to hear you are happy with Blossom and that you were pleased with the quality, beautiful presentation, and prompt delivery. We hope she brings lots of joy to her new owner.
Thank you for choosing BiBi Doll, and welcome to the BiBi community.
Kind regards,
MN
BiBi Doll
Dont bother. Get a £9 one from your local shop
Items absolute rip off. Awful quality. Pram broken on arrival. Outfits dont even contain a full outfit just a jumper and vest. Clothes very poor quality. Accessories dont fit doll. Potty is about 1/4 of the size it needs to be. Have contacted for full refund. Will update if this is actioned in a timely manner.
19 July 2026
Unprompted review
Reply from Bibi Doll
Hello Caroline,
Thank you for your feedback. We are sorry to hear that the items did not meet your expectations and apologise for the disappointment caused.
We can confirm that a full refund has been issued for the damaged item, and a prepaid return label has been provided for the remaining items. We appreciate you bringing these concerns to our attention, and your feedback has been passed on to the relevant team for review.
Kind regards,
MN
BiBi Doll
Delivery was fast
Delivery was fast , easy to order , the doll was sent straight to the little girl who loved it as her mum had just had a baby so she now has her own baby boy doll ,would definitely order from this company again thanks julie .
3 July 2026
Reply from Bibi Doll
Hello Julie,
Thank you for your wonderful review.
We are delighted to hear the doll arrived quickly and that the little girl loved her new baby boy doll. What a lovely gift to celebrate her mum's new baby!
Thank you for your kind words and support. We look forward to welcoming you back to the BiBi community.
Kind regards,
MN
BiBi Doll
beautiful doll
8 July 2026
Unprompted review
Reply from Bibi Doll
Hello,
Thank you for your lovely review.
We are delighted to hear you are happy with your doll. Your kind words mean a lot to our team.
Thank you for choosing BiBi Doll, and welcome to the BiBi community.
Kind regards,
MN
BiBi Doll
Beautiful doll
Not opened as for grand daughters birthday but she looks so lovely and scrumptious Thankyou
5 July 2026
Reply from Bibi Doll
Hello Judy,
Thank you for your lovely review.
We are delighted to hear you are pleased with your doll. We hope your granddaughter loves her birthday present and creates many wonderful memories with her.
Thank you for choosing BiBi Doll, and welcome to the BiBi community.
Kind regards,
MN
BiBi Doll
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