Bidfood UK Reviews 

Terrible supplier. Drivers are all pretty nice though. But damn they are so inconsistent with if you will get what you ordered at all or at least in the right size. Been stuck with over a year because that decision is above my pay grade.
Potatoes are almost always sprouting and so many rotten onions. Sometimes you also get ridiculously tiny onions.

Opened an account online tried to place a order and pay told that the branch it had been assigned to was wrong had to go to Bedford . Spoke to them they said they would come back to me sent email Bedford say it's not them it's Harlow.
I have an order I am new to them but no one is interested very surprised they can turn business away in the current climate
Update
Account sorted but today's delivery short five boxes which have been paid for and bidfood say I didn't order them even though I have an email with them on and they have taken the money from the bank starting to wish I had never found you stowmarket branch really unhelpful and you have money with no goods I need answers now not into days!!!

Absolutely terrible delivery service. Very rude driver from Oban, Scotland.
Because of his rude attitude , I close my account, after complain to their manager.Bu they don't care.
AVOID

I don't like it so because the school dinners about the company wasn't taste even that good so by the way the mash potatoes tastes unusual kind of thing.

Always parking in front of gates on double yellow lines. Blocking car parks when delivering to morar in Stowmarket.

I truly feel this company is ageist against people who are fit but they don't even respond to your application because of your age. The government wants us to work longer but how can we when you have companies like this discrimination against you? The site I applied for was the Gateshead one. I will give you my name Keith Patten as I intend to seek a meeting with the Government to ask what you want us to do when you have companies like Bidfood not giving people a chance because of their age.

Worst place I've ever worked mangment don't now what there doing and try not to pay your back pay money especially day shift manger I do not recommend working at this place at all aload of rubbish you get treated like a slave.

Great service and speedy delivery for our kitchen whenever we order anything and amazing follow ups and service from Rebecca especially! Thanks for all the help guys!

The Worthing depot is honestly the worst place I have ever worked, the management are terrible, they will send you out with 12-14 hours work and threaten you with disciplinary action if you don't complete it, nobody is allowed a personal life unless you run it by the management first and even then they'll probably ignore you.
If you're ever lucky enough to finish your route close to the actual contractual end of your shift then they will hound you on the phone to do more, using such bulling tactics as 'over time is in your contract?' And 'you can work 15 hours by law?' But its all a big bluff and lie and if you don't play along they will push you out.
The routing is done on weight and not on direction which is hilarious and the over time is rounded down so if you work 12 hours and 55 minutes you get payed for 12 hours so you have to watch them like a hawk, dozens of drivers have noticed, one guy was apparently owed 160 hours so they had to pay it back in stages.
Every day you go in to work there are a handful of new faces and the people you grew to like have disappeared like some hotel horror film where you have to find out what happened to them but usually its just a case of them throwing the keys at the incompetent management and walking out.
If I were you I would avoid this place like the plague, they will chew you up and spit you out and not spare a second thought about it, they don't issue I.D badges to people until they have been there at least a year because this is their mindset... Bye bye.. NEXT!
One day the narcissistic management will run out of drivers and they will be left looking very stupid indeed.
I bumped into a new driver the other day, he explained he had only been there a few weeks and he had already seen 5 people walk out, I just laughed and said good luck.
loathsome people.

Simon the driver is great, that's all the good I have to say. Worked in catering 30+ years. Late deliveries I can deal with. What I can't except is how bad the food is. 90% of the white onions I was delivered are rotten. I had to stop ordering fresh chicken from this company as they arrived already smelling off. Fresh chicken should not smell like rotten eggs the day you bought them! Our care home spends £700+ a week with this company and I should expect FRESH food!
I will be convincing our board to switch suppliers.

Please ignore your last review from KN, this person really has an agenda to try and ruin businesses, he tried with mine but failed. Just look at his reviews he posts, that will tell you all you need to know about the very sad little man.

I applied for a job a couple of months for warehouse and was turned down. The other day got email from Bidfood saying we have “Great news - we've got a role that we think you might interested in”
Job Title: Warehouse Operative - Days
Location: Worthing
I applied for the job and was then told
“Thanks for your application for the Warehouse Operative - Days role. Unfortunately, your current application doesn’t quite fit our requirements for the role, so we won’t be taking it any further.
Things move quickly at Bidfood and we’re always adding new openings to our careers website, we’d love to see another application from you in the future.
What a load of BS

At 5.40am this morning I was awakened by your driver smashing down the metal tailgate as he was delivering goods to a hotel next door. Whilst I appreciate the man has a job to do I do not appreciate being woken by this cacophony at this hour. This job can be done with minimal noise. Maybe a lesson in awareness and respect for those around you would not go amiss!

I’m not surprised this company get a low rating, my dealings with them wasn’t very good. Two off them contacted myself asked a couple of irrelevant questions . Said they’d be back in touch in the morning, which never happened . When I contacted them about this I was told by HR how arrogant I was.
Well my advice to you, is treat people better and you will get respect.

As a HGV driver I deliver to bidfood.
When I do you get a booking time and I always get to them 30 mins before or on time. But I am always kept waiting 2-3 + hours after the booking in time!
This is so infuriating and I understand it's the same for alot of delivery drivers!
We all have a job to do but bidfoods must be more important than most thinking every one else has nothing else to do.
How is it acceptable to keep company vehicles waiting so long when to take 6 pallets off takes bidfood 2 hours but any other company 15 minutes at most.
We all have a job to do please don't keep us waiting all the time

The driver parked at the pub next door, the pub car park is alongside our fence so meant he was looking into our garden. It was unexpected and much appreciated when he asked if I minded him parking there, which I didn't but it was very considerate, thank you.

Tragic. half of the order out of stock for the past 6 months. waste of time- don't let them to ruin your business

calling bidfood is almost impossible. I do not recommend this company. works in a restaurant where the supplier is bidfood. there are still problems with this company.

The delivery drivers were delivering to an establishment in Epsom. I was standing waiting to cross the road. I didn’t know whether the driver/s saw me & I didn’t know if they were reversing. I was standing there waiting while they were chatting to one another and after a long while, one of them said oh, you can cross. I crossed over & looked back as I approached the flat door where I live. The driver was laughing to the other one standing outside the lorry saying “I was saying yes, yes” as if to say he was signalling to me for all that time that it was safe for me to cross behind the lorry. He didn’t. The diver standing outside was also laughing. It happened a few months ago. I didn’t have the opportunity to write a review.

It would be helpful if the driver/s signalled clearly that it is ok to walk behind one of their lorry’s.

My delivery was booked for this morning (15/03/24), but had'nt turned up by nearly 11am. no one had called to say it was going to be late, so i called paddock wood. the lady said that my delivery had been postponed until monday 18th!! 3days late!! this has left me with hardly any food to feed 200 children at a primary school! This isnt the first time this has happened. bid food finally called at 10:47am to tell me it was not coming today, leaving me 45 minutes to try and rally round shops to feed the children. terrible treatment! I will be looking else where for a new supplier.