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3.9

Great

TrustScore 4 out of 5

3 reviews

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Rated 5 out of 5 stars

Couldn't be happier !!

I subscribed to Bidnapper in May 2014 and am thrilled. I love its "set and forget" reliability. I'm truly mystified by any bad reviews. Provided I input the maximum I'm prepared to pay, without fail it delivers that bid in the last 5 seconds (I retained the default setting). I've only missed out when another bidder inputs a manual bid on auction close with a HIGHER maximum (in which case I was ok with losing, because I always put a max slighter higher than desired). I'm in Australia and I've won auctions because local internet networks have failed (I know as the seller would tell me I got a great price, as other bidders in a bidding war at the end complained their bid didn't get through on Australian eBay when mine did). The only caution for Australians I have is a potential 2-hour window of vulnerability every year ... in the hour lead up to when US daylight saving starts & ends (7-8pm Australian time, on a Sunday in March & Nov)... about 8 years ago I had a bid lodge an hour early...I still won but it drove up the price. So I if I have an auction ending in those 2 hours every year I do it manually. The issue may have been sorted, and at the time Bidnapper readily accepted what happened and gave me a discount on my next yearly instalment as compensation (Americans are terrific with customer care, wouldn't happen in Australia :)

7 December 2024
Unprompted review
Rated 1 out of 5 stars

SNIPE SERVICE HAS NOT WORKED FOR ME!

Purchased 10 snipes for ebay for $19.95. Snipes were good forever until I won an auction with it. Site said "no added fees." Mistakenly bid on 11 items, and was charged an additional $19.95 without my knowledge or express permission. Now I have 20 snipes. Won 2 auctions but the snipes did not go through. Some strange error that customer service said they didn't recognize. Asked for tech support to resolve this issue and got NONE!
My opinion is ... go elsewhere, NOT HAPPY WITH BIDNAPPER OR ITS CUSTOMER SERVICE

6 May 2021
Unprompted review

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