The bulbs arrived well packaged and in mint order. It was great to have this service from GBR as these particular bulbs are no longer available in Australia. The other plus was the fast delivery f... See more
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Review summary
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Company details
Written by the company
Large retail store specialising in sourcing ‘hard to find’ items.
Contact info
71 Shelton Street, WC2H9JQ, London , United Kingdom
- contact@bigamart.com
- bigamart.com
Replied to 25% of negative reviews
Typically replies within 24 hours
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Surprised and pleased
Very promptly received, considering the distance it had to travel. Surprised and pleased.
Would like to rectify my 2 star review
Would like to rectify my 2 star review! Yes the order was damaged, bit the customer service is amazing!
The order will be replaced asap..
Thanks again!
I am revising my earlier review.
I am revising my earlier review.
My first review was just 1 star.
I ordered two small, identical items but when the envelope arrived there was only one item inside.
I was not happy.
Today (two days later) a second envelope arrived with the second item in it.
I would rate 5 stars but I was only provided one tracking number, and no one responded to me when I contacted them after the first delivery. I have yet to get a response.
I order monthly from Bigmart
I order monthly from Bigmart. I live in the USA and recieve my order from England in a timely manner. very pleased
Bigamart has the best customer service…
Bigamart has the best customer service I have seen in a long time. I had a problem with the delivery of my order I had purchased. I sent them an email I honestly didn't think I would get a response. I was wrong I got a response almost immediately. They replaced my order. Thank you Bigamart I will be ordering more in the future. I highly recommend people to give you a try.
Bigamart is not serious
Bigamart is not serious, they didn't refund, they lied. They are scramers
Excellent customer service
Bigamart did the best job with fast communication & delivery. Their customer service acted quick when my package was damaged and delivered empty. My replacement was packaged even more secure & arrived quick and safe. The bits are just as described and what I needed!
Your ease of ordering
Your ease of ordering - no credit card problems unlike other companies in the U.K. - and very quick delivery earned you 5 stars!
Thank you Bigamart
Thank you Bigamart, the part we ordered for our euro door worked perfectly. Thank you also for your prompt response to our enquiries regarding the shipment and tracking. We would certainly shop with Bigamart again.
Exceptional delivery
Exceptional delivery! Good quality products as marketed
Ships to Alaska!
I’ve been looking for this diaper pail for a while! I’m so glad you carry this item! I used it in Germany, unable to find one available in the USA. Thank you so much for shipping world wide! I appreciate your business and support it 100%!
Product is okay but delivery time…
Product is okay but delivery time wasn’t. Website gave me a different delivery date and missed my husband’s birthday gift on the day.
Quick reply and very helpful
Quick reply and very helpful. Loved my leather cell purse
Very satisfied
Perfect. Quick delivery, email confirmations, quick email response if needed.
The part I have purchased is…
The part I have purchased is functioning well and it’s arrived on time promised
The team at BigaMart provided the best service I have had from an online purchase
The team at BigaMart provided me with excellent assistance. My original Fenix Shadow Master order was tampered with and, instead of replacing missing items, they completely replaced the order. Amazing! It also arrived in minimum time. I will thoroughly recommend them to others seeking high quality head torches.
Fast reshippping
Company made efforts to rapidly reship item after incorrect address, by the buyer. My package still arrived before my anniversary. Thank you.
Good communication
High quality faucet
This company was very reliable and helpful, but I did not initially realize that when I had to return an item, it needed to be shipped to the United Kingdom. Be sure you know where you’re ordering from.
Kept me informed of each step of…
Kept me informed of each step of transaction through to delivery. Excellent stuff. Prompt confirmation of fulfilment. Again, above expectations and experience with other on line purchasing. speedy international delivery. 11 days from placement of order to receipt of goods. Hard to beat. Definite five star ranking.
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