bigbearpromo.co.uk Reviews 

We regularly use Big Bear Promo to order branded merchandise from aprons, to deck chairs, to chocolate bars and we are consistently impressed with both the quality of the products and the level of service provided.

Our account manager Callum is always extremely helpful and responds very quickly - Thank you Callum!

I run a small business and recently used this company to create my first ever branded merchandise. From start to finish, the entire process was straightforward and stress-free. A big shout out to Calum for making everything so easy — really appreciate the support throughout.

Callum dealt with my enquiry. Only a small order but it was handled very professionally and the design looks great. Definitely use this service again.

I ordered 6 custom chairs with our charity branding. They are excellent quality. Great communication all my questions were answered by Callum Burton, very helpful and efficient. Would definitely recommend and would use again.

Sam Lewis helped more than I can say with our branded merchandise. He was totally instrumental in the success of the order, from basic queries and visuals to delivery and payment. He was completely professional throughout the many times we have used Big Bear. He is the go-to man! We will continue to use Big Bear and go directly to Sam for our business merchandise because I simply cannot fault the service he has provided and the quality of the products purchased. We have been using Big Bear since September 2025 and will continue to do so going forward.

Great service from Luci - nothing too much trouble and took us through the whole process whilst choosing what we wanted.
The final notebooks were exactly as expected and very happy!

I recently ordered some branded desktop gardens from this company and couldn’t be happier with the service. From start to finish, everything was handled professionally and efficiently.

A special thank you to Andrew, who was really lovely and friendly to deal with. He was incredibly helpful throughout the process and supported a quick turnaround, which we really appreciated.

The whole experience was smooth and stress-free, and the final product was exactly what we were hoping for. I wouldn’t hesitate to order from them again. Highly recommended!

Such a positive experience! Tyler Sheppard dealt with my enquiry of wanting to print some branded napkins. He was very efficient and professional throughout the whole process. I would recommend this to anyone looking for branded merchandise in a timely manner

Callum Burton dealt with my request for branded phone cables fast and effectively. I was very happy with the outcome.

I have ranked the overall experience as a 4 because the process is very manual over email. I have bought promotional good from competitors who have excellent online tools which make the process much easier, but given the manual process, Callum did everything that he could to make it a good experience.

Again another successful order dealt with by Tyler Sheppard - he was very thorough especially with all my queries.

Thank you. Royal College of Nursing, Northern Ireland

Really happy with the service, we had a tight turnaround with some branded chocolates, Andrew was really helpful and made sure they arrived in time ☺️ thank you!

It was a pleasure dealing Shay Kanabar on a promotional item. artwork process worked very smoothly and we received the product before the tracking link was up and running. 3 days from beginning to end is not bad.

Ordered 1000 mint Imperials and 50 Bamboo USB phone docks. Very helpful service, suggesting an alternative for an item not in stock. Arrived in very good time. The mints are very nice and the branding looks great. The USB phone docks looked great even impressed the most technically discerning in our office. Excellent products, service and pricing. Will be using again.

Tyler Sheppard dealt with my initial enquiry regarding a quote for baseball caps with company logo and he remained my contact throughout the whole process. Very quick to respond. Excellent customer service. Great quality product, very prompt delivery.
Very impressed. Would definitely use this company again.

Ross was very helpful in tweaking the design and very prompt coming back to me. Really pleased with the caps.

Great service, speedy delivery, painless from start to finish, great product, great customer service from Callum Burton, credit to his company.

Excellent company to deal with. My timing for ordering was way off (my fault) aside from that the stuff I wanted did arrive in great time and the quality was perfect. I'm from a printing background so I always worry about cmyk and RGB but was assured it would be fine and it was. I will obviously search around for prices but if they have what you need you can trust them 100% Sam the man was great at responding to my occasional rants.

Callum was super helpful and really quick with responses. Our clients loved the products Big Bear provided

Ross recently helped us to order some branded notebooks, he was so helpful and the service was so efficient, we even got a sample to check before the main order was sent to ensure we were happy with the product. Thank you Ross!

Tyler handled our company merchandise order for a trade show, including branded pens and other promotional items, and did an excellent job. He was professional, efficient, and kept us informed throughout the process. Everything arrived on time and looked great. We really appreciated his support and would happily work with him again.