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See what reviewers are saying

Rated 1 out of 5 stars

Something is off with big bin code checker online, I called them about it's not working and there a dude picked up the phone who sounded like those scammers he asked me to tell him a code so he could... See more

Rated 1 out of 5 stars

​You have to love the irony of a company on Trustpilot where the owners are caught leaving 5-star reviews for themselves. It’s a bold strategy, I’ll give you that! ​If you’re looking for "transpar... See more

Rated 1 out of 5 stars

Paid to use at Compactor didn't work rang for refund asked to send proof I did and several emails since no response. When i went into the store at the site its on staff said it barely ever works they... See more

Rated 3 out of 5 stars

Handy service, two very small rubbish bins accepted by machine, voucher with code could be bought on line (no option to pay via paypal) for recycling this should be avoided, 5 euro for one bag of plas... See more

Company details

  1. Waste-Management Service

Written by the company

BIGbin is a pay as you throw waste and recycling service. You control when and where you dispose of your waste and recycling, allowing you to fully control your costs and spend. All you do is bring your waste to your nearest BIGbin and pay for the service either online or using a ticket bought on site. It's that easy!


Contact info

1.8

Poor

TrustScore 2 out of 5

73 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service: simple to sign up, top up, and use. Brilliant value for money, especially when you don't generate enough landfill waste to justify paying for a bin collection service. Keep it up BIGbin peeps! Would love to see a BIGbin in Mountbellew Co. Galway. :-)

7 June 2022
Unprompted review
Rated 5 out of 5 stars

Convenient and cost effective.

Convenient and cost effective.
Bigbin is a fantastic way to dispose of my household rubbish. I live on my own and find it a very economical way to do so. there is a bigbin located near me which is very convenient. I also use the recycling bin that bigbin provides. between the bottle bank and bigbin all my rubbish needs are catered for.

4 June 2022
Unprompted review
Rated 5 out of 5 stars

They provide excellent services

They provide excellent services. Open all year round 24/7, 365 days in a year. Very friendly+helpful Staff too. The rubbish+recycle is of reasonable price too.

3 June 2022
Unprompted review
BIGbin logo

Reply from BIGbin

Hi there. Delighted to hear you like our BIGbin service and we appriciate the positive review

Rated 5 out of 5 stars

Big bin is just so convenient when my…

Big bin is just so convenient when my wheelie bin is full or I have extra rubbish to clear out,I use my online account and tap in my code and bin the bags...so easy! More locations needed though!

2 June 2022
Unprompted review
BIGbin logo

Reply from BIGbin

Hi there. Delighted to hear you like our BIGbin service and we appriciate the positive review

Rated 4 out of 5 stars

Great service and idea

Great service and idea! So handy and i actually use it weekly for all my household ( except glass)

2 June 2022
Unprompted review
BIGbin logo

Reply from BIGbin

Hi there. Delighted to hear you like our BIGbin service and we appriciate the positive review

Rated 1 out of 5 stars

I went to dispose of 6 bags of…

6 small bags of recycling cost 24euro when it should have been 15 euro.

False advertising

Very disappointed

Over charging.

Had to put them in the regular bin as the recycle bin was blocked up they both are the same cost at 8euro per use even though the recycle bin is supposed to be 5euro per use but they have upped the charge and it takes only smaller bags. Defeats the purpose fitting only 2 smaller sized black bags.

Don't see the incentive to recycle at all and is not meeting the environmental or social requirements that are needed in larger towns and by Europe.

This is why we see illegal dumping on our roads.

Waste of money and time in my opinion.

No answer from their phones either

26 May 2022
Unprompted review
BIGbin logo

Reply from BIGbin

Hi there. Really sorry that you had a bad experience using our BIGbin service. Can you please provide me with your contact details so we can get this resolved?

Rated 2 out of 5 stars

I am disappointed with this service

I am disappointed with this service. Bigbin advertises that it takes two black bags. I use the usual rubbish bags and I could fit only one bag in the bin. It would take a lot of strength and height to push two bags into the bin. It is a rip off.

16 February 2022
Unprompted review
Rated 1 out of 5 stars

Just visited the bin tonight the bin…

Just visited the bin tonight the bin would not open again and took 10euro from my credit, so I phoned up a guy said to me his colleague was on another call and would call me back in 2/3 minutes, after waiting 11 minutes in the rain I had to go and purchase a card from the shop costing a further 8euro then Chole called telling me she was on her break and I shouldn't have been told she was on a call !!!!! I said I wanted a refund still not received 😔 BE VERY AWARE OF THESE PEOPLE SEEMS TO BE A BUNCH OF CHANCERS !!!!!

4 February 2022
Unprompted review
Rated 3 out of 5 stars

BIGbin.ie

Handy service, two very small rubbish bins accepted by machine, voucher with code could be bought on line (no option to pay via paypal) for recycling this should be avoided, 5 euro for one bag of plastic was a bit of a rip-off. So for small amounts of general waste this service is good. For mixed dry recycling, is very bad value for money and should be avoided.

3 October 2021
Unprompted review

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