This is the second time I have used Big Blue Squirrel Storage in Thurrock. The staff are extremely helpful and nothing is too much trouble. You can also purchase padlocks, boxes, bubble wrap and anyt... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Self storage rooms available for Personal and Business customers within Essex Flexible storage solutions with low rates and easy access
690 London Road, RM20 3LD, Grays, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Clean facilities with wonderfully helpful friendly staff.

Reply from Big Blue Squirrel Self Storage
Best service they really look after they clients and kept me informed of everything as I was moving so I was so stressed knowing my things are safe and insured gives me peace @ night thank you so much guys

Reply from Big Blue Squirrel Self Storage
It saying share my honest experience well honestly i couldn't fault Blue squirrel after a couple of phone calls about size of storage unit and price went down a couple of weekends ago the lady there show me the unit a lot bigger than i needed she then said we do a smaller size which when i look at was perfect for my needs sorted paperwork out and payment there and then it was as easy as that and she couldnt be more helpfull and efficient i would recommend them to anyone who is looking for storage Rob essex

Reply from Big Blue Squirrel Self Storage

Reply from Big Blue Squirrel Self Storage
The whole process was made so much easier by your friendly and helpful team

Reply from Big Blue Squirrel Self Storage

Reply from Big Blue Squirrel Self Storage
So far so good.Very polite and helpful staff. Manager is very friendly and all the staff are there to help and advise. I would definitely recommend to others

Reply from Big Blue Squirrel Self Storage
Excellent customer service!!
Great price for a long rental!!!:)

Reply from Big Blue Squirrel Self Storage
Really helpful, well laid out floors and easy to use lift. Plenty of trollies.

Reply from Big Blue Squirrel Self Storage

Reply from Big Blue Squirrel Self Storage
Storage unit great, staff fantastic, opening hours need to be more flexible.

Reply from Big Blue Squirrel Self Storage
I have been with them for more than 2 years. I love their customer service. Staff and employees are so helpful and look after their customers very well. I will def recommend them!

Reply from Big Blue Squirrel Self Storage

Reply from Big Blue Squirrel Self Storage
Great Service at West Thurrock
Lovely Lady on front Desk

Reply from Big Blue Squirrel Self Storage
The lady that sign me on, is amazing.. She deserve an accolade

Reply from Big Blue Squirrel Self Storage
Fantastic staff. They couldn’t be more helpful if they tried

Reply from Big Blue Squirrel Self Storage

Reply from Big Blue Squirrel Self Storage
Great room be safe very happy and good proof cctv much better ..

Reply from Big Blue Squirrel Self Storage
this may be a slightly long review but please read through to understand the exceptional service Big Blue Squirrel, especially Sana the store manager of Essex, provided me with.
I used to live in the UK but had to move abroad and left mybelongings at a storage facility. After finding a moving firm to internationally transport my belongings, i was informed the firm had to go into liquidation and I was informed to collect my belongings at theor facilities in the short time from i was given. Being overwhelmed with frustration, i went on the UK self-storage page to find a place reliable to have my stuff moved in and thet is where i came across the name Blue Squirrel. Sana was the one to pick up when i frantically reached out and explained her the situation. She soothed all my worries and even guided me into a reliable mover as I am not physically in the uk to bring my stuff to Blue Squirrel. after that, Sana literally took over my case, put me in touch with the mover, prepped the contracts and aided me to submit all the documentations online. Today was the day my stuff was moved into Blue Squirrel and even before the truck was unloaded, I had a photo in my mailbox from Sana to depict the safe arrival of my goods. She took care of the movers and even arranged me a padlock that i obviously couldnt bring, She drafted a holding consent letter for the keys. I would explain more how helpful she was throughout this entire process, alleviated a major burden off of my shoulders. I can expand more on all the things she did to make my move without my presence smooth for me especially after the unfortunate event i have been through but I would suggest you trying it for yourself. You wont regret as my only regret is not to have opted to store my belongings with Big Blue Squirrel in the first place.

Reply from Big Blue Squirrel Self Storage
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.