Big Bus Tours Abu Dhabi Reviews 367

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We used the Big Bus Tour to see the main sights in Abu Dhabi. The Grand Mosque and Presidential Palace were fantastic. The drivers were all so helpful and welcoming, especially Murganan and Raja, who... See more

Rated 5 out of 5 stars

We thought the staff were very helpful. It was great to see that Raju helped people with strollers off the bus. He was very helpful at giving directions at stops. It stops at the main attractions. We... See more

Rated 5 out of 5 stars

I purchased the option of the 5 days that I think is very valid for the many facilities that includes and for the cheap price. With these buses you can reach all the most interesting points of the c... See more

Rated 5 out of 5 stars

Really wonderful and comfortable experience. We could stop over wherever we wanted. Infact we missed the Dhow cruise the previous day and we were given a chance to still do it the next morning. Live... See more

Company details

  1. Tour operator

Information provided by various external sources

Start your Abu Dhabi sightseeing adventure with a Big Bus tour. Our great city tour takes in the best of the Emirate's old and new charms, with stops at all the must-see attractions, including Sheikh Zayed Grand Mosque and the Emirates Palace Hotel. Flexible tickets and frequent hop-on, hop-off buses mean you can tailor your Abu Dhabi sightseeing experience to your own schedule, while entertaining and informative pre-recorded commentary in 8+ languages provides the perfect introduction to the city. Your Big Bus tour of Abu Dhabi also entitles you to great benefits, such as a free Yas Island Drive tour, giving you access to the city's main entertainment centre, Yas Marina F1 Circuit, Ferrari World theme park and Yas Waterworld park. You can also board a traditional Arabian Dhow Cruise along the Corniche. Best of all, you'll travel in comfort - our fleet of buses are purpose-built with air conditioning throughout.


Contact info

4.9

Excellent

TrustScore 5 out of 5

367 reviews

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Rated 2 out of 5 stars

Bigbus dos not aply 10 % for booking on line

Big Bus Tours booking confirmation (Order number: 936293)

NB: To view the e-voucher you will need Adobe Acrobat Reader Version 7.0 or above.

To view your e-voucher, which you have to print out and bring along with you on your trip, go to the following link in your web browser

Order details:
Order number: 936293
Date order placed: 25 Oct 2016
Total cost of order: US$ 264
Total tickets purchased: 4

Last four digits of Credit Card: 2543
Name: JOSE M. SEGOVIA GONZALEZ

User address: C/ MIGUEL DE UNAMUNO 6-5A
SANTANDER
39012
Spain

Ticket details:
24 Hour Day Tour - 4 Adult tickets
Ticket date: 07 Nov 2016



The bill must be 59,40 x 4 = 237US$
Not 66 x 4 = 264 US$

19 November 2016
Unprompted review
Big Bus Tours Abu Dhabi logo

Reply from Big Bus Tours Abu Dhabi

Dear Valued Customer,

Thank you for sharing your review with us and sorry to learn that you did not receive the 10% discount.

We are currently looking into this to figure out what has gone wrong; Kindly bear with us.

We look forward to welcome you on-board the Big Bus Dubai.

Best Regards,
Big Bus Management

Rated 4 out of 5 stars

Easy way to see Abu Dhabi in a short space of time

Convenient way of getting around with useful information. We got the 48 hour ticket which provided a good method of transport to the main tourist attractions. The only downside was the commentary didn't work very well on one of the buses, otherwise happy to recommend.

7 November 2016
Unprompted review
Rated 3 out of 5 stars

Beautifull city but long distance between atrackions

The distance are too long and it's dificult to go back to a place. Takes yours to get to Ferrari word changing buses. Finish at 6pm and it should go till 8pm.

2 April 2016
Unprompted review
Big Bus Tours Abu Dhabi logo

Reply from Big Bus Tours Abu Dhabi

Dear Esteemed Guest,

Thank you for sharing your valuable input with us; we take all customer reviews and suggestions into consideration to help us better improve our sightseeing service and experience.

We look forward to welcome you once again on-board the Big Bus Tours.

Best regards,
Big Bus Management

Rated 3 out of 5 stars

demarkation of bus stops

We enjoyed the 2 day 48 hour ticket, but your bus stops are terribly sign posted; only the Marina Mall and Shaikh Zahed Grand Mosque have any signage or stop sign telling your customers that this is the right place to wait for the bus. Most other places we hopped on we saw other passengers with either your route map or ticket.
We missed the bus at # 10 stop because we waited at an incorrect place.

9 March 2016
Unprompted review
Big Bus Tours Abu Dhabi logo

Reply from Big Bus Tours Abu Dhabi

Dear Werner,

Thank you for taking the time to post your review, which we take seriously at the Big Bus Tours.

We are sorry to learn that you missed the bus stop at stop 10; bus stop signage is subject to the government's approval and we have been in talks to get this put in place. It is a quite a time consuming procedure.

We apologize once again and look forward to welcome you on board the Big Bus Tours.

Best regards

Rated 5 out of 5 stars

Learning a new city

I love the Big Bus Tours. It is the best way to visit a city, learn the history, and see the most visited areas. I do this in every city I visit. I have visited over 25 countries.
Sometimes I need more hours in the day to see things. I do the 48 hour pass when possible. You have time to see more and not be as rushed if it is a big city.

1 March 2016
Unprompted review
Rated 5 out of 5 stars

Big Bus Tour, the first choice for sightseeing.

I felt so luck to make a right choice to ride some BigbBus tours when I visited Dubai, UAE, in Feb. 14-21, 2016. My wife and I were very impressed by their great services. Especially they provide us free transportation from Dubai to Abu Dhabi when we booked a tour for Abu Dhabi. It’s so convenient and saves us money and time. The most worth things are the thoughtful customer services by the team who made us so comfortable and happy such as Ms. Anafe, Mei, Jamie in my Abu Dhabi tour, and Ayze and Saiffudin in my Dubai Night tour. They all are great guiders, drivers and helpers.

29 February 2016
Unprompted review
Rated 4 out of 5 stars

Great experienced For guests

We are a busy working coupé And IT was a great help to have our guest from Australia TaKe The your during two days of her visit. She enjoyed IT And we where Happy that she was well looked after while we where working. She enjoyed The chance to plan her Day And The hop-on-hop off as she explored The City.

18 February 2016
Unprompted review
Rated 1 out of 5 stars

Big Bus Tour in AbuDhabi

I had a wonderful experience on the Big Bus. At first I wasn't sure of the experience since I was alone. However, it was very easy and the best experience I could of dreamed of.

16 February 2016
Unprompted review
Big Bus Tours Abu Dhabi logo

Reply from Big Bus Tours Abu Dhabi

Dear Valued Customer,

We would like to thank you for your positive feedback.

We are glad to hear that you enjoyed the Big Bus Abu Dhabi tour and we look forward to welcome you again on board the Big Bus Tours in another city.

Best Regards

Rated 3 out of 5 stars

Sign

It's ashamed that there weren't no sign of bus stop.

12 February 2016
Unprompted review
Big Bus Tours Abu Dhabi logo

Reply from Big Bus Tours Abu Dhabi

Dear Valued Customer,

Thank you for taking the time to post your review, which we take seriously at the Big Bus Abu Dhabi.

We are in talks with the government and have been working on ensuring bus stops are installed. It is quite a lengthy procedure.

We thank you once again for your feedback and we look forward to welcome you again on board the Big Bus Tours.

Best Wishes

Rated 5 out of 5 stars

Amazing experience

It was a tiring but amazing experience from which i learned a lot of new things! The staff were very helpful , funny and dedicated of their work. I would definetly go on another bus tour in another city of the world even though one day is not that enough to visit a big city like Abu Dhabi. Thanks to the team and wish u best of luck in the future!

10 February 2016
Unprompted review

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