Big Bus Tours Istanbul Reviews 390

TrustScore 2.5 out of 5

2.3

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Rated 2 out of 5 stars

Poor customer service, and water and soft drinks on board are sold at extremely expensive prices in US Dollars, around 14 times the consumer prices. I gave it 2 stars just for the tour. The bad cust... See more

Rated 1 out of 5 stars

1) Boat trip was only 1/3 of the route shown on the map. 2) Audio guide kept dropping out requiring constant attention. 3) Audio was not synced correcty with the actual sights. Expensive and not wo... See more

Rated 3 out of 5 stars

The Bus Tour gives you a good first view of the City, without that Trouble searching for parking lots. It is a hop on-hop off trip, and has two routes on offer. Unfortuanately the Stop-Signs weren't c... See more

Rated 2 out of 5 stars

The buses only run every hour and the for only 5-6 hours a day. Its only good to just sit on the tour and go around the whole tour once but if you plan on getting off and taking the next bus you lose... See more

Company details

  1. Tour operator

Information provided by various external sources

Enjoy the Perfect Introduction to Istanbul Discover Istanbul's intercontinental charm with Big Bus Tours. Our open-top sightseeing tour buses explore the city over two routes, introducing you to its most iconic sights and landmarks. You're free to hop on and hop off the bus as much as you like, with 15+ stops conveniently located close to must-see sights like Hagia Sophia, the Blue Mosque, Topkapi Palace and the Basilica Cistern.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

390 reviews

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Rated 1 out of 5 stars

I read many reviews on big bus Istanbul …

I read many reviews on big bus Istanbul and decided to give it a try given my time constraint. I completely regretted my decision as the traffic in Istanbul and the organization of the tour completely ruined the experience. Buses were beyond late, more than 30 mins at times wasteing a lot of limited time. Most attractions in Istanbul are of walking distance anyway. Worth just walking around and taking the metro once or twice if you have to for a margin of the price. Don't waste half your day waiting.

3 August 2017
Unprompted review
Rated 2 out of 5 stars

Pretty disappointed

1) It is very hard to find bus stop in Istanbul if you don't know exactly where it is. I've tried to find it with few maps for 30 minutes with no luck. Missed last bus due to that and had to return back to hotel on public transport.
2) Maybe that's a problem of Istanbul, but bus doesn't go through the center and along interest places: it just go by highway around center. So don't expect to see / hear a lot of interesting stuff: you have to get out of the bus and walk to the center

28 July 2017
Unprompted review
Rated 4 out of 5 stars

Traffic in Istanbul heavy so you have …

Traffic in Istanbul heavy so you have no idea how far a bus is away from any particular stop. Perhaps you could share the app that the other bus drives use to show the location of all buses. We tranfered from the blue bus to the red bus at the start of the route but had to wait more than an hour for the red bus to depart even though it was standing ready.

13 June 2017
Unprompted review
Rated 5 out of 5 stars

Must Do in Istanbul

I loved the Big Bus Tour in Istanbul. It was one of the main highlights of my trip. I loved the open air double decker top of the bus (bring a sun hat), and driving all over Istanbul. I highly recommend the red route if you only have the time for one line however both lines were great. I loved the automatic commentary during the tour (always timely) and also the background music which gives you a feel for Turkish culture. It was also great to be able to hop on and off, within given hours. The tours weren't super populated in May 2017 (I guess it was off season?) so that made finding a seat on the open air roof very easy. I highly recommend and will be using Big Bus on future vacations in other cities as well!

22 May 2017
Unprompted review
Rated 2 out of 5 stars

Little amount of information and rude staff

Little amount of information. Information is not unique - everything is written in cheap guide books. 38 euro is too much for this...
Workers are rude and their aim just to earn as much money as possible and after you bought ticket they do not care about you and do not help you.

18 May 2017
Unprompted review
Rated 4 out of 5 stars

Good tour Faruk was very friendly and …

Good tour Faruk was very friendly and helpful you have a special one there!
The blue route was a little disappointing as the dolphin place was closed and the driver didn't say anything then it was an hour till the next bus.
but all in all my son and I was happy and had a wonderful experience.

30 April 2017
Unprompted review
Rated 1 out of 5 stars

Bad experience with lousy company

Very bad experience with your lousy staff i booked 2 seats for 29/12 and you gave me additional day so 1st day we went to sultan ahmet area the next day we wanted to go with the other line but your stupid staff told us this the new route but we find out it was the same as the day before also the driver had traffic accident & kept us in the bus for more than 2 hours till he solved his problem.. u r very bad company

11 January 2017
Unprompted review
Rated 5 out of 5 stars

Great tour very friendly staff

I enjoyed my 48 hours tour in Istanbul...really what you see is what you get..friendly people and especially professional bus drivers..tour audio guide very rich...I would recommend to all my friends without hesitation

3 December 2016
Unprompted review

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