Big Bus Tours Paris Reviews 4,130

TrustScore 2.5 out of 5

2.4

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Rated 2 out of 5 stars

I booked a 2-day tour directly with the operator. The first day was basically a bust since the weather was really bad. I wrote to customer service and asked them if they would give me a partial credi... See more

Rated 1 out of 5 stars

The bus although expensive for what it is, was pleasant enough although I wouldn't recommend getting on and off regularly as you will not find a seat on top. Sitting inside really sux, you don't see... See more

Rated 5 out of 5 stars

Paris was a first-time experience for us (we got married on this trip!) and the Big Bus is the ONLY way to see as much of Paris as is possible. The drivers educate, inform and entertain with interest... See more

Rated 2 out of 5 stars

Two people, $95. Only 10 stops, of which 2 are skipped due to construction. Audio is boring, nothing shared that’s unusual or interesting, simply facts, and quite brief. The “filler” segments for when... See more

Company details

Information provided by various external sources

Our Paris bus tours are the perfect introduction to the world's most romantic city. Take in panoramic views of all the iconic sights, from the Eiffel Tower to the Arc de Triomphe. Hop off the bus whenever you wish to absorb the culture and live Paris your way.


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2.4

Poor

TrustScore 2.5 out of 5

4K reviews

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Rated 5 out of 5 stars

Recommend

It was a great experience, my family and I had great time, we had the opportunity to see and visit most of the attractions, excellent service, comfortable and worth it. Recommend specially if you have few days to visit.

3 October 2019
Unprompted review
Rated 3 out of 5 stars

We loved it although after using big…

We loved it although after using big bus London we feel you need more stops and also audio wasn’t working often and only once did we have a live guide also the “ walk tour app” although I got it downloaded and logged it it wouldn’t work
Thanks
Bye Paris it’s been a nice visit

17 September 2019
Unprompted review
Rated 3 out of 5 stars

Very happy with the areas covered by…

Very happy with the areas covered by the bus but very very disappointed with the commentary. So much to see and so little information. How about information about the areas passed through, small points of information about property’s or shops passed. I have done tours all over the world and this rates very low, although I don’t want to criticise to much as open top buses are a very easy and good way to see all the sights and get a feel for the city visiting but please make it so the background music can be turned down or actually only “ background” music!! It was much to loud.

14 September 2019
Unprompted review
Rated 1 out of 5 stars

Disappointed

No live English commentary. No notification of stops. Wifi did not work on most buses. You have to use the ear plugs to listen to the history and know when your stop is mentioned. Pay close attention because it only briefly mentions the stop once & that’s it. Most drivers do not speak English. Most do not know where the famous sites are or if they are open or not. Awful!!! I would not recommend!!!

14 September 2019
Unprompted review
Rated 3 out of 5 stars

There was no organization when boarding…

There was no organization when boarding the bus at stop 4 which is at your office. There was a crush of people trying to board the buses which were about a half hour between. There was also a pickpocket there who tried to reach into my pocket because of the crowded boarding area with no organization.

13 September 2019
Unprompted review
Rated 2 out of 5 stars

Bad Experience with Big Bus Tours

No control on the bus Drivers
Every time the Driver change the route and don't stop on some bus stations as no. 4
Bus drivers stop long time sometimes for 30 minutes at the head office without respect to the tight time for the tourist

11 September 2019
Unprompted review
Rated 5 out of 5 stars

A very gorgeous experience

A very gorgeous experience. Visit Paris with Big Bus was one of our best decisions. Many buses at a good frequency and the indications through earphones were perfect. The best about this was the app. I had in my hand the location of every bus so I could organize my trip with any delay. Next time I'll repeat, no doubt.

9 September 2019
Unprompted review
Rated 5 out of 5 stars

The Big Bus tours are a great way to…

The Big Bus tours are a great way to see a city. The staff in Paris are exceptionally helpful and take the time to fully explain and answer questions. They appreciate we're tourists with a limited amount of time to visit attractions and experience a city. The bus drivers were careful and stops ran smoothly, even the drop-offs which have to be quick took time to inlude everyone needing to hop on. They accommodate strollers and other things people need to bring with them, and are very, very considerate of people's needs such as those with wheelchairs and crutches, and the elderly who may not move as quickly. All in all a most enjoyable service. Thank you to the Big Bus team.

7 September 2019
Unprompted review
Rated 4 out of 5 stars

First time on a hop on/off

The service was great however, there were quite a few bus stops that were not clearly marked up and it was very difficult to locate. The weather was beautiful but extremely hot to be trying to search for locations with my 9 year old daughter. We found that the stops weren't as obvious on the 'Blue route' of Paris compared to the red. It was the first time we had done a hop on/off tour, it wouldn't stop us from trying the service again in the future though. The drivers and guides were lovely, very friendly and easy to understand. We opted for the deluxe tour which included the river cruise. We timed it for the 8pm cruise meaning that we docked back at 9pm, just in time for the eiffel tower to sparkle. It was fabulous.

2 September 2019
Unprompted review
Rated 5 out of 5 stars

We really enjoyed our tour bus rides

We really enjoyed our tour bus rides , the red and blue buses. we enjoyed seeing the beautiful sites of Paris.. the bus drivers were helpful and their assistants and tour guides with their memorable stories about the sites as we drove along . When I go to another city and this bus tours are there I will definitely take this tour again .

1 September 2019
Unprompted review
Rated 3 out of 5 stars

Some good, some less so

Red route was very good, plenty of busses and didn't have to wait too long. The Blue line however was rubbish. Looked like only 3 busses running and had to wait ages. Also there are a number of stops that are DROP OFF ONLY. The river cruise was very nice.

1 September 2019
Unprompted review

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