BIGDAWGS.IO Reviews 57

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

We had an amazing experience with BIGDAWGS.IO! Michael was incredibly helpful and on top of every detail, ensuring our custom order of 2,000 NFC tags went smoothly. Communication was clear, the proces... See more

Rated 5 out of 5 stars

Margaret is the best! She went out of her way to ensure that the order of video cards was produced and shipped on schedule. Cards were very high quality and were well received by the team and client.... See more

Rated 1 out of 5 stars

Wanted to consider ordering personalized cards for my daughter, who is a 2020 Senior. After I didn’t reply to email within 24 hours, some creep started calling and texting. Then dismissed my inquiry a... See more

Company replied

Rated 5 out of 5 stars

bigDAWGS was AMAZING to work with. They came through for us during the first round of Covid-19 shutdowns and delivered a beautiful product. The soundcards arrived earlier than expected and were in top... See more

Company details

  1. Promotional products supplier

Information provided by various external sources

We offer a unique line of marketing products including musical greeting cards, sound modules, LCD video cards, webkeys, and NFC (near field communication). They are used in a variety of applications such as printed cards, marketing material, product packaging, displays, signs, media kits, press kits, and more.


Contact info

4.2

Great

TrustScore 4 out of 5

57 reviews

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Rated 5 out of 5 stars

xcellent Service & Seamless Custom Order Experience

We had an amazing experience with BIGDAWGS.IO! Michael was incredibly helpful and on top of every detail, ensuring our custom order of 2,000 NFC tags went smoothly. Communication was clear, the process was seamless, and the quality of the tags exceeded our expectations. Highly recommend them for anyone looking for reliable NFC solutions!

13 March 2025
Unprompted review
Rated 1 out of 5 stars

No factory to visit

I spoke with his manager. She said they cant meet in toronto because they are not there. i let her knkw i was not impressed by this because Michael had told me they are based in Toronto and so i had booked a flight. She said that they work remote but that the factory is indeed in Toronto. But said there is no one there that can sort of walk me around.

It sounds like they are just outsourcing. i tried to push for it i was like “well i can still go to the factory myslef” and thats when she said there is no one who could walk me around. My feeling is that it is not their factory and they dont want me to see cause they fear we would just go to them directly.

16 January 2024
Unprompted review
BIGDAWGS.IO logo

Reply from BIGDAWGS.IO

Hello. Please note that we do not allow factory walk-ins unless it is to pickup your order. This is not unlike other commercial printing businesses like Vistaprint for example. Our sales reps work remotely. We have production staff at the factory, but no sales reps. So if you do want to work into a factory you will see workers working the production lines, but they are not equipped to speak to walk-ins regarding pricing, etc.

Rated 5 out of 5 stars

Broken motion activated sound…

I ordered a motion activated sound module and that same day I received a shipping notification.. Item came in a couple days later with a broken wire. After supplying a picture of the broken unit a new one was shipped out almost immediately. Some of the best and fastest customer service I have ever had!

15 November 2021
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent. Was able to help me immediately and provide quick shipping. Product was perfect. Will definitely use again!

11 May 2021
Rated 5 out of 5 stars

Best Account Rep

The production and quality of the video cards was perfect. My account rep, Margaret Claire, is amazing and one of the best product reps I've worked with!

29 April 2021
Rated 5 out of 5 stars

We were very pleased with the customer…

We were very pleased with the customer service and the end product. The artwork was fantastic, and the sound cards worked well. The cards were a great investment for us this year. We felt the need to do something over-the-top, and BigDawgs helped us to deliver an amazing card. We got a lot of positive feedback from card recipients.

8 March 2021
Rated 5 out of 5 stars

I ordered musical cards from Big Dawgs…

I ordered musical cards from Big Dawgs and the service, the superb quality of the product and the price was outstanding. Ann (Maggie) and Michael were the best. I would definitely order from this company again! I gave them (5) stars, but they deserve at 10.

25 August 2020
Unprompted review
Rated 5 out of 5 stars

bigDAWGS was AMAZING to work with

bigDAWGS was AMAZING to work with. They came through for us during the first round of Covid-19 shutdowns and delivered a beautiful product. The soundcards arrived earlier than expected and were in top condition. Margaret was absolutely wonderful to work with. Made the process very easy and kept us well informed along the way. Would absolutely order with this company again.

21 July 2020
Unprompted review
Rated 1 out of 5 stars

Tacky and unprofessional

Wanted to consider ordering personalized cards for my daughter, who is a 2020 Senior. After I didn’t reply to email within 24 hours, some creep started calling and texting. Then dismissed my inquiry as if he/she didn’t have time unless I was going to order over 50 items!! They don’t have time for the little people I assume. I agree with other comments. Person is childish, snippy, and made me feel as if he/she was being inconvenienced. Then sent laughing emojis when I said “stop texting me“. Very unprofessional

9 June 2020
Unprompted review
BIGDAWGS.IO logo

Reply from BIGDAWGS.IO

Hello. We are sorry to hear of your experience. Please note that our BIGDAWGS PROMO brand is for custom orders and usually for corporations and organizations. Our corporate sales department is not setup to handle small orders. We do have a personal greeting line at www.bigdawgsgreetings.com which you should have been referred to.

If you would like to reconsider us, please contact us at info@bigdawgspromo.com and we will send you a free card from our www.bigdawgsgreetings.com store.

Rated 5 out of 5 stars

They were amazing and super consistent…

They were amazing and super consistent with communication. They got my rush order processed in no time at all and followed up constantly to make sure we had everything we needed!

11 February 2020
Unprompted review

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