BigEasyMart.com Reviews 

251
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers had a great experience with this company. Customers consistently praise the affordable prices and significant financial savings found across a wide variety of items compared to traditional retail stores. Many people also mention that online orders arrive quickly, well-packaged, and exactly as described in the product listings, making future purchases truly appealing. Some reviewers were not happy with the noticeable lack of communication and delayed tracking updates following their initial purchase. A few shoppers also experienced occasional issues regarding extended order processing times, unexpected delivery delays, or receiving limited customer support when dealing with product warranty concerns.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items arrive undamaged, in good... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting super-fast shipping,... See more

Price

Consumers find price to be a major highlight, frequently noting that items are significantly less expensive... See more

Order

People report ambiguous experiences with order, as many reviewers highlight fast delivery, great prices, and... See more

Website

Clients share ambiguous opinions on website, noting that while the platform was a little quirky, ordering was... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Be persistent. When an order is placed for an item $35 below list($110) price & delivery address is confirmed, charge pending on credit card, and then told the supplier is unable to deliver, pending c... See more

Rated 3 out of 5 stars

The price was the best I could find. The wait time for order processing was over a week and took me two reminders. Once the item arrived it was as expected.

Rated 3 out of 5 stars

I have not installed the softener yet, because it was 4 days late. Not real happy with that.

Company replied

Rated 5 out of 5 stars

They delivered without delay and didn’t accept the payment until after delivery was made. The product came undamaged and in the original packaging. I ordered the Jeep Compass 4-Person Pop Up... See more

Company replied


Company details

  1. Shopping Centre

Written by the company

Welcome to bigeasymart.com! Our primary goal is to offer you a large selection of products and easy shopping experience. We are dedicated to offering an extensive selection of products across various categories, including tools, outdoor equipment, home appliances, and beyond. We understand the importance of convenience and choice, which is why we continuously expand our inventory to ensure we meet all your shopping requirements. At bigeasymart.com, we prioritize convenience and customer satisfaction. Our user-friendly website is designed to make your shopping journey effortless and enjoyable. Whether you're searching for the latest fashion trends, upgrading your electronics, or enhancing your living space with top-quality appliances, we have everything you need in one convenient location. Thank you for choosing BigEasyMart.com for your shopping needs. We look forward to serving you and becoming your trusted online destination for all your shopping desires.


Contact info

4.0

Great

TrustScore 4 out of 5

251 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 month

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4.0

All reviews

(251)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I purchased a watch from them for $170…

I purchased a watch from them for $170 USD and the thing was like a $25 Amazon watch. Absolute garbage quality. And when I tried to return the product they will only give a 25% refund.

27 April 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

We believe there may have been a misunderstanding, as we do not sell watches on our website and could not locate any orders under your name. If you believe this is in error, please feel free to reach out to us directly with your order details so we can assist you further.

Rated 5 out of 5 stars

I was very skeptical because this seems…

I was very skeptical because this seems to be a drop ship page. I ordered an Echo leaf blower for 30 dollars cheaper than anywhere else with free shipping. I ordered on Friday 4/18 received from a company in Missouri on 4/24. It was a good experience

24 April 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for giving us a chance. We understand your initial concerns and are so glad to hear you had a positive experience. We look forward to serving you again.

Rated 5 out of 5 stars

Great communication

Great communication, packed well and price seemed fair.

24 April 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thanks for your review. Your feedback means a lot to us, and we hope to serve you again soon

Rated 4 out of 5 stars

All in all good service

All in all good service. Delivery a little slow

22 April 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

We appreciate your patience with the delivery time. We'll continue working to improve and hope to serve you even better next time.

Rated 4 out of 5 stars

I would have given a 5 star but it was…

I would have given a 5 star but it was a little shaky communication in the beginning although it did say something was wrong with their phones. The price was good, was a slight delay in the shipping information but to be fair I was in a time crunch. The customer service was good after I was made aware of tracking information. I will blame it on their phone mishaps. Would I buy again? I sure would and just bring my patience...it did come before my Anniversary, and in the time frame they said it would... so no complaints here! Thank you!

16 April 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

We appreciate your understanding about the initial communication issues and we're glad everything worked out in the end. We're happy to hear you'd shop with us again, and we'll continue working to improve every step of the way. Thanks again for choosing us.

Rated 5 out of 5 stars

easy transaction and really quick…

easy transaction and really quick delivery. They stated 5-10 day delivery but it was 2 days and the price was the best i could find.

9 April 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for your feedback. We're glad to hear that your order arrived much sooner than expected. Hope to serve you again soon!

Rated 5 out of 5 stars

Wonderful experience

Wonderful experience. First time ordering from BigEasyMart and was a bit hesitant but they exceeded my expectations. The pressure washer I purchased was the lowest price I found (by far) and arrived earlier than expected and in perfect condition. Looking to find what I can buy next!

2 April 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for giving us a chance and for sharing your experience. We truly appreciate your trust in us and can't wait to serve you with your next purchase.

Rated 5 out of 5 stars

Easy to Order and Quick Delivery

I found the company online for the product I wanted and it was easy to order it. The order said 5 to 7 days for delivery but it was delivered the day after I ordered it. It was a nice surprise. Thanks.

29 March 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for your review. We appreciate your support and look forward to serving you again soon.

Rated 5 out of 5 stars

Great customer service

I received my product earlier than expected. I was called my a representative to make sure my address was correct on a Monday and my product was at my house on a Thursday. I can't wait to use this pur steam iron. I went to a sewing retreat and this iron was heavenly

7 April 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

We're so happy to hear your product arrived earlier than expected and that our team could help confirm everything along the way. We look forward to serving you again in the future.

Rated 1 out of 5 stars

This company is a scam !!

This company is a scam. They blame shipping as to why you don’t receive your order. They don’t answer phone calls and respond via email with generic answers. I would give them no stars if it was an option. Thank you

10 April 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Due to an unexpected issue, we were unfortunately unable to fulfill your order. However, a full refund has already been issued to your original payment method. We understand how disappointing this must have been and appreciate your feedback as we work to improve our processes and communication.

Rated 4 out of 5 stars

Helpful customer service

The item arrived damaged but they gave us a full refund. The customer service was very helpful.

3 April 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

We’re very sorry to hear about your experience. Upon checking, we did not receive any call from you regarding this issue. Have you contacted us through our phone number +1 (774) 999 0755? We also tried calling you but were unable to reach you, so we’ve sent you an email to follow up. Please check your inbox and reply at your earliest convenience so we can better understand the situation and assist you further.

Rated 5 out of 5 stars

Best price, fast shipping on Prorun Mower

I purchased the Prorun Self-Propelled mower. It was priced much lower on this site than the big box stores. It was shipped fast and arrived in about 4 days after purchase.

4 April 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for your review. We truly appreciate your support and look forward to serving you again in the future.

Rated 5 out of 5 stars

Best price available on a Milwaukee…

Best price available on a Milwaukee Tool Pack-Out box. Free shipping and the item arrived within a day or two.
Thanks for the great service.

25 March 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

We're happy to hear you got the best price and received your Milwaukee Pack-Out box so quickly. We truly appreciate your support and are always here if you need anything.

Rated 5 out of 5 stars

Good service

Quick, efficient, and easy ordering process. Very competitive pricing and excellent customer service.

28 March 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

We're glad to hear the ordering process was smooth and that you were happy with our service. We hope to assist you again soon.

Rated 5 out of 5 stars

First Time Buyer, great experience!!

Was price-shopping for a drink I have every day and while the price I was paying at Lidl was very good, I figured, why not look? And I found Big Easy Mart. Great price per can, and free shipping. My order showed up in a few days and I am looking forward to ordering from BEM again soon.

25 March 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you so much for giving us a try. It’s awesome to hear you found a better deal and that your order arrived quickly. We look forward to having you back soon!

Rated 5 out of 5 stars

Fast delivery, communicative

Ordered an 8in jointer from these guys and everything showed up on time and in perfect condition. They were by far the best price. Would buy from them again for sure.

29 March 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for the great feedback. We truly appreciate your trust and look forward to your next order!

Rated 1 out of 5 stars

Made an order

Made an order, which was subsequently canceled under the guise that "delivery time took longer than expected". Not sure, but I believe my bank would not clear the transaction, which would not be a good sign.

30 March 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

We’d like to clarify that this particular refund was processed as a reversal rather than a credit. Instead of you receiving the funds back as a separate line item or credit on their statement as a clear refund, the funds returned to your account balance as if it never occurred. We have sent the refund details to your email, which you can use to trace the transaction with your bank. If you need any further assistance, please don’t hesitate to reach out.

Rated 1 out of 5 stars

This is not a reputable site

This is not a reputable site. There is no confirmation of my order or status of where it is at. The phone number given is to someone's personal phone not a buisness.

17 March 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

We’re sorry for any confusion regarding your order. We have sent the order confirmation and tracking number to your email baphilba@gmail.com. Please check your spam folder in case it was filtered there. Additionally, we have attempted to reach you via the phone number provided, but unfortunately, we did not receive any response. We appreciate your patience and look forward to resolving this for you.

Rated 5 out of 5 stars

Dewalt 780

I was really impressed with the transaction. Best price, fast delivery and great follow-up. The business will grow.

10 March 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Your feedback means a lot, and we’re excited to continue serving you. We look forward to your next order!

Rated 5 out of 5 stars

A little wary but very happy

I was a little wary since I had not bought from them before. The price was so good and with free shipping I took a chance. I received my purchase on time and had good communication through out the process. The product was exactly as described. Very Happy

21 March 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

We understand how it feels to try a new store, and we’re so glad you took a chance on us. It’s great to hear everything went smoothly and that you’re happy with your purchase. We look forward to serving you again soon.

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