Bigframe Digital LLC Reviews 15

TrustScore 4.5 out of 5

4.5

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Company details

  1. Web hosting company

Written by the company

Bigframe Digital LLC is a premium managed hosting provider dedicated to speed, security, and personal service. We do things differently. By running only high-performance dedicated servers, we ensure your WordPress or Divi site has the raw power it needs to load instantly and stay secure. We believe your business deserves more than just a "slice" of a shared cloud server. When you host with us, you get expert hands-on support from people who actually know their hardware. No scripts, no bots, just real experts who treat your site like their top priority.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

15 reviews

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Rated 5 out of 5 stars

Fast, clean, reliable hosting and excellent service.

I have about 80 websites, and our old hosting had really gone downhill. I have a small business, so it's imperative to me that the hosting for our sites keeps them fast, clean, and protected. Not only did Alex help me create a better management system for all of the domains, but he also moved all of the sites for me, fixed some malware, and helped me set up a system for more reliable email deliverability. Now all of our websites are much faster, there's no malware, and customers are happier. Alex really goes above and beyond, and I am thankful to have found BigFrame Digital!

19 August 2025
Unprompted review
Rated 5 out of 5 stars

Alex is so great to work with

Alex is so great to work with. He is a genius about setting up sites and has made the whole process less stressful. Thank you, Alex, and I recommend you wholeheartedly to everyone. He is very knowledgeable and professional and has helped me with troubleshooting issues as well. Great service!

7 April 2025
Unprompted review
Rated 5 out of 5 stars

Top notch service

Top notch service. Quick and friendly customer support. Great website performance. Everything you need can be found with Bigframe Digital Hosting

28 February 2025
Unprompted review
Rated 5 out of 5 stars

A trusted hosting partner for my sites

I tried some of the bigger hosting providers that claim premium performance and support. They didn't live up to my expectations and often left my clients and I frustrated. Before I moved my own sites and those of my clients to another hosting company, I did a lot of research. One of the recommendations for me to explore was for Bigframe Digital Hosting. I reached out to the owner, Alex, with a series of questions to make sure it was the right hosting for my needs. Along with answering my questions, he helped me develop a migration plan.

After all the research and planning, we signed up with Bigframe Digital and Alex migrated all the sites for us. We found the performance of the sites to be greatly improved after migration and further tweaks on our sites and the server have made them even faster. When issues have come up, Alex has been quick to resolve them directly or to provide us instructions to the solution. I'm so happy to have found Bigframe Digital and look forward to having them host many more sites for me going forward.

25 February 2025
Unprompted review
Rated 5 out of 5 stars

Simply Gold - Why didn't I switch sooner!?!?

I had no idea how much finding the right hosting service played into EVERYTHING!!

I was with another hosting service for years when they dropped ALL EIGHT of my websites. They simply "lost" them and told me all their back up files were corrupted and I was out of luck. After 4 weeks they stopped responding...mind you, this company is one of the larger hosting services!!

Not only did Alex help me transfer all of my domains, improving my security in the process, but his servers are SOOO much faster than anything else I've worked with.

I design and build simple websites, with lots of graphics and moving parts, I thought it being slow was just a matter of the business...BigFrame Digital set me straight! The speed is much faster, more reliable, and my plugins are functioning optimally.

I could not be happier!

20 February 2024
Unprompted review
Rated 5 out of 5 stars

Just simply the best!!

I can't say enough good things about this company and Alex, we had so much trouble with our website for years and I was told I was crazy and it took forever to just load one listing, now it is super duper fast we spend seconds uploading things and that is super exciting to me, He made everything easy for me when he moved it over and I know he had to deal with some problems from my old hosting. Thank you so much Alex for all the great and hard work you did and continue to make everything the best!!

17 December 2023
Unprompted review
Rated 5 out of 5 stars

Incredible Performance & Customer Service

After giving their services a try I was so amazed with the performance and the customer service, I moved all of my personal client sites from WPEngine and Flywheel and could not be more pleased. The speed and responsiveness of my sites has never been better, and Alex has provided outstanding customer service throughout the entire onboarding process. I highly, highly recommend Bigframe Digital Hosting.

5 January 2024
Unprompted review
Rated 5 out of 5 stars

Honest, hardworking and patient

Alex at Bigframe Digital Hosting exemplifies a work ethic reminiscent of a bygone era, characterized by unwavering dedication and diligence. In an era where such qualities are becoming increasingly rare, Alex stands out as a professional who invests significant time, passion, and patience into his career. His commitment to assisting and guiding others is commendable, and it is evident that he possesses a genuine passion for his chosen field.

I am profoundly grateful for the opportunity to be hosted on his servers, and I remain hopeful that this mutually beneficial partnership will endure for many years to come.

8 November 2023
Unprompted review
Rated 5 out of 5 stars

Alex and Bigframe Digital are amazing!!

What really sets them apart from other hosting companies is their outstanding support. Whenever I have a question or issue, the support team is quick to respond and always goes above and beyond to help me out. Their dedication to customer satisfaction is truly impressive.

29 May 2023
Unprompted review
Rated 5 out of 5 stars

BigFrame.Digital is the absolute best hosting

Alex's company BigFrame.Digital is the perfect fit for small to large websites, including very large multi-site installs. His knowledge of servers is unrivaled, and his hosting services are top-notch. I can confidently say that my websites and my clients' websites are safe, secure, and lightning fast on BigFrame. Moving away from other hosting services has been one of the best decisions I've ever made - no other provider comes close to the power or genius of BigFrame hosting! Don't settle - make sure you choose the best and go with BigFrame!

30 September 2022
Unprompted review
Rated 5 out of 5 stars

My own personal Server Administrator!

I can say with all conviction that Alex at Bigframe Digital has been a game changer in my web design business. The speed and reliability of the hardware was the reason a started with him. But his technical expertise and customer service has been the reason I stayed. I highly recommend this business to anyone who is looking for superior hosting at a super reasonable price.

20 April 2023
Unprompted review
Rated 5 out of 5 stars

We feel so fortunate to have found Alex, he is so passionate about us as a client

My developer and I have spent so much time researching and reviewing so many hosting solutions with an expertise of the Learndash LMS platform and was so happy to have found Alex at Bigframe!

We were using another well known providers managed services on a custom plan with 12 php workers and was being told that we would need to upgrade to enterprise version for more php workers and in increase in admin memory which would have doubled our monthly expenses.

We had just decided on another well known hosting solution when we were referred to Alex at Bigframe.

Honestly, we were a bit nervous at first because we thought we should go with a name brand...the bigger the host the better, right? However, he graciously answered all our questions and has exceeded all our expectations 10 fold and come through like a hosting champ.

Alex has changed our world and fixed many of the "unknown errors" that had been troubling us for months impacting both speed and performance.

The migration was smooth, his communication was and IS timely and hands on approach refreshing. My developer is even impressed!

We feel so fortunate to have found Alex, he is so passionate about us as a client and his quality of services offered. I am blown away at our performance and speed! Now I look forward to addressing the plugin issue we were having in the first place, LOL!

16 April 2023
Unprompted review
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