Very happy with my Yamaha p-225B digital piano. Unbelievable price and shipped to my door within 3 days. Would definitely recommend
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Very helpful advice on what guitar best suited my skill level. Even when I moved to the Central Coast I still prefer Big Music's selection and very knowledgeable and helpful staff. A very Satisfied... See more
Great help over the phone when I needed to check an issue with the automated delivery tracking link. Very helpful and responsive.
Shipping form was easy to understand, shipped quickly and arrived earlier than expect. Was delivered in good condition. Very happy :) thank you
Company details
About Big Music Shop
Information provided by various external sources
Big Music is Australia's #1 destination for guitar players and contemporary musicians. We have the largest range of acoustic guitars, electric guitars, guitar amps and accessories in Sydney - and a lot more. Our friendly staff of experienced and passionate musicians are here 7 days a week to offer advice and guidance on all your musical needs. Explore our extensive range of top brand instruments online or visit us in person in our Crows Nest store.
Contact info
85 Alexander Street, 2065, Crows Nest, Australia
- 0286226555
- richard.berkman@bigmusic.com.au
- bigmusicshop.com.au
4.8
Excellent
3k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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good service and product knowledge
8 March 2023
Awesome service
Did not have exact guitar picks that I ordered even though they were on the website. Apparently, even they were at a loss as to why, but no danger they rang me and offered a different type of the same brand and same guage. Turned out to be far more grippy than what i ordered. I am pretty impressed that they rang to ask and provided a better product. Strings were also very competitively priced. Order came pretty quickly. I will definitely recommend and also they have loyalty along as they keep up the amazing customer service
13 March 2023
Prompt delivery and excellent product
4 March 2023
My guitar was damaged in transit and…
My guitar was damaged in transit and the support was fantastic. No problems, just had to send it back and they send me a brand new one. Their response to me was excellent and quick.
13 March 2023
Big music at Crows Nest on Sydney’s…
Big music at Crows Nest on Sydney’s NorthShore is one of the few good physical music stores left in Sydney, great range of instruments, great helpful staff and reasonably priced
20 February 2023
Range and quality of products
Range and quality of products, cost and speed of despatch
23 February 2023
Good backup.Although the items were expensive they…
Although the items were expensive they were delivered as ordered. I received really fast and requested assistance by phone. The invoice and order system sent to customers should be more available across documents.
22 February 2023
After nine days I messaged to ask why…
After nine days I messaged to ask why my item didn’t arrive. It turns out it was never dispatched. They apologised and said they’d send it that day. No word since.
17 February 2023
Speedy and reliable.
Speedy and reliable.
Communicated with me when I missed my delivery and got it to me ASAP. Team provided great service with deals and offers.
27 January 2023
Great discounted price & quick delivery.
29 January 2023
Big Music is my go to store for guitar…
Big Music is my go to store for guitar and accessory stuff. Guitar and singing coaches are great as well.
30 January 2023
Quick and professional service
23 January 2023
quick delivery and good product
29 January 2023
If you are a guitarist.This is good…
If you are a guitarist.This is good purchase for these pedals.👍
29 January 2023
Would highly recommend
Fast shipping and well protected in the box, great prices and easy to navigate website.
19 January 2023
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