Big Padlock - Huyton Reviews 64

TrustScore 5 out of 5

4.8

Ellis Ashton Street, L36 6BJ Whiston, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Carol and Dennis are a credit to the company they demonstrate a strong work.ethic and positive attitude and a genuine commitment to delivering high standards and a personal touch to each client. They... See more

Rated 5 out of 5 stars

Whole process of storing my items due to house move went smoothly from start to finish. Carol & Dennis were helpful, informative and nothing was too much trouble. Cant thank them enough for their... See more

Rated 5 out of 5 stars

first Id like to say thankyou to Carol on the front desk,she is a credit to this company. I've never used storage before and the help and advise she gave was brilliant,even down to recommending a man... See more

Rated 5 out of 5 stars

I hadn't used storage before using Big Padlock in 2021 while relocating and wating to buy a house. Carol was brilliant from stat to finish in guiding me through space options and being available for a... See more


Company details

  1. #8 of 27 best companies in Self storage facility
  2. #2 of 4 best companies in Container service
  3. #3 of 3 best companies in Moving Supply Shop
  4. #6 of 25 best companies in Packaging
  5. #16 of 56 best companies in Storage facility
  6. #4 of 20 best companies in Warehouse

Written by the company

Big Padlock offers a secure self storage solution without any long-term commitment. Confidential & secure, we provide cost effective storage for home, business or leisure. Storage units available in Cardiff, Aberdare, Ayr, Huyton, Halifax, Liverpool, Wirral & Wrexham.


Contact info

  • Ellis Ashton Street, L36 6BJ, Whiston, England, United Kingdom

  • 0151 449 2480

4.8

Excellent

TrustScore 5 out of 5

64 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Carol and Dennis are a credit to the…

Carol and Dennis are a credit to the company they demonstrate a strong work.ethic and positive attitude and a genuine commitment to delivering high standards and a personal touch to each client. They are reliable and organised and always greet you with a smile and nothing is ever too much trouble. Well done guys going to.miss you 👏

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Great staff

I recently had a unit at big padlock in huyton and have to say it was absolutely amazing service from carol,
From start to finish she made everything so smooth.
Moving house is stressful but this made it so much easier, cannot recommend this place enough.
Great service from the staff there
Will use again if i ever need storage.
5 star all day

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Huyton Branch

The staff within the Huyton branch are fantastic, both Dennis and Carol are credit to the company, always friendly and happy to help . Safe, secure, clean and tidy as always.

3 March 2026
Rated 5 out of 5 stars

Fantastic facility

Fantastic facility and the staff are really helpful and supportive. Dennis is always on the ball and ready to help.
The storage rooms/units are very secure and the overall security is reassuring.
Highly recommend.

22 February 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service and staff

Amazing service and staff. Denis explained how the storage unit worked and left no detail out. Would have been lost without him. Great staff hard to find. Met carol briefly, just as nice.

26 July 2025
Rated 5 out of 5 stars

Dennis was very helpful and accompanied…

Dennis was very helpful and accompanied me throughout my introduction and experience of storing my belongings
Where to park how to offload how to transfer my goods how to lock up how to enter and leave and my documentation

30 July 2025
Rated 5 out of 5 stars

Huyton branch. 5 stars

Huyton branch.
I can't thank them enough Dennis made getting the unit easy as I didn't know what i was doing. Carol made the vacation of the unit easier. Carol always sent the invoices ahead of time so you could plan. Unit and facilities were spotless and carol is always on hand to speak to if you need to. Carol is a great manager of this site would recommend and use again if I needed storage

7 July 2025
Unprompted review

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