Carol and Dennis are a credit to the company they demonstrate a strong work.ethic and positive attitude and a genuine commitment to delivering high standards and a personal touch to each client. They... See more
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Whole process of storing my items due to house move went smoothly from start to finish. Carol & Dennis were helpful, informative and nothing was too much trouble. Cant thank them enough for their... See more
first Id like to say thankyou to Carol on the front desk,she is a credit to this company. I've never used storage before and the help and advise she gave was brilliant,even down to recommending a man... See more
I hadn't used storage before using Big Padlock in 2021 while relocating and wating to buy a house. Carol was brilliant from stat to finish in guiding me through space options and being available for a... See more
Company details
- #8 of 27 best companies in Self storage facility
- #2 of 4 best companies in Container service
- #3 of 3 best companies in Moving Supply Shop
- #6 of 25 best companies in Packaging
- #16 of 56 best companies in Storage facility
- #4 of 20 best companies in Warehouse
Written by the company
Big Padlock offers a secure self storage solution without any long-term commitment. Confidential & secure, we provide cost effective storage for home, business or leisure. Storage units available in Cardiff, Aberdare, Ayr, Huyton, Halifax, Liverpool, Wirral & Wrexham.
Contact info
Ellis Ashton Street, L36 6BJ, Whiston, England, United Kingdom
- 0151 449 2480
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Hasn’t replied to negative reviews
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Carol and Dennis are a credit to the…
Carol and Dennis are a credit to the company they demonstrate a strong work.ethic and positive attitude and a genuine commitment to delivering high standards and a personal touch to each client. They are reliable and organised and always greet you with a smile and nothing is ever too much trouble. Well done guys going to.miss you 👏
Great staff
I recently had a unit at big padlock in huyton and have to say it was absolutely amazing service from carol,
From start to finish she made everything so smooth.
Moving house is stressful but this made it so much easier, cannot recommend this place enough.
Great service from the staff there
Will use again if i ever need storage.
5 star all day
Huyton Branch
The staff within the Huyton branch are fantastic, both Dennis and Carol are credit to the company, always friendly and happy to help . Safe, secure, clean and tidy as always.
Fantastic facility
Fantastic facility and the staff are really helpful and supportive. Dennis is always on the ball and ready to help.
The storage rooms/units are very secure and the overall security is reassuring.
Highly recommend.
They delivered what was promised and…
They delivered what was promised and both Carol and Denis were always peasant , efficient and very helpful.
Great service and information
Great service and information.
Highly recommend storage
Dennis was extremely helpful
Would use again.
Brilliant staff and very amenable to my…
Brilliant staff and very amenable to my needs. Nothing was too much trouble to accommodate my short and long term needs. Very secure facility.
Amazing service and staff
Amazing service and staff. Denis explained how the storage unit worked and left no detail out. Would have been lost without him. Great staff hard to find. Met carol briefly, just as nice.
Dennis was very helpful and accompanied…
Dennis was very helpful and accompanied me throughout my introduction and experience of storing my belongings
Where to park how to offload how to transfer my goods how to lock up how to enter and leave and my documentation
Absolutely would recommend Big Padlock…
Absolutely would recommend Big Padlock for self storage, competitive rates, great and friendly customer service, 24 x 7 access and all ground level. Good parking and loading/unloading undercover. Even toilets and coffee available.
Huyton branch. 5 stars
Huyton branch.
I can't thank them enough Dennis made getting the unit easy as I didn't know what i was doing. Carol made the vacation of the unit easier. Carol always sent the invoices ahead of time so you could plan. Unit and facilities were spotless and carol is always on hand to speak to if you need to. Carol is a great manager of this site would recommend and use again if I needed storage
Fantastic customers services
Fantastic customers services, no pressure from any of the staff and so so helpful!
Very efficient and freindly service…
Very efficient and freindly service less stress for me
All staff at Big Padlock have been very helpful
All staff at Big Padlock have been very helpful when it comes to the size of the storage I needed
Very friendly and supportive people
Had my belongings in the storage for over a year and I never had issues with access
Excellent service and attitude
Excellent service and attitude, Dennis delt with me from my initial enquiry through to my departure due to leaving the area, couldn't ask for any better.
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