Big River Pet Company Reviews 22

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Not sure how I found this lovely little company buy delighted I did! Our pup hasn't arrived yet but couldn't resist getting him the Helvellyn tag. Prompt service. Great product. Received in lovely rec... See more

Company replied

Rated 5 out of 5 stars

High quality & unique dog accessories with lovely packaging. Great for gift giving too. I found the website very easy to use. Quick response and excellent customer service. Will use in future an... See more

Company replied

Rated 5 out of 5 stars

My geordie sister lives abroad and asked for a coffee flask for her birthday - I was so pleased to find the Big River x Miir flask with the Tyne Bridge on it to send her. Delivery was super quick &... See more

Company replied

Rated 5 out of 5 stars

I have bought a fews things now from Big River Pet company and I have to say my last purchase which was a dog towel was very impressive. Its was very thick, soft and absorbant and great value. I was a... See more

Company details

  1. Pet shop

Written by the company

We are a UK based company supplying unique items for adventurous dogs and their owners. We only sell our own branded accessories and hand made ID tags.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

22 reviews

5-star
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Rated 5 out of 5 stars

Brilliant!

My geordie sister lives abroad and asked for a coffee flask for her birthday - I was so pleased to find the Big River x Miir flask with the Tyne Bridge on it to send her.
Delivery was super quick & reasonably priced. Packaged well, so I was able to just ship it on to my sister. 10/10 - would definitely buy from Big River Pet co again.

5 July 2022
Big River Pet Company logo

Reply from Big River Pet Company

Thank you for taking the time to leave us a review!

We are glad to hear you were pleased with your order and hope your sister enjoys using it on many adventures!

Rated 5 out of 5 stars

Fabulous!

Fabulous dog tag made to my spec! Absolutely perfect! 3rd one I’ve bought. Thankyou and based in my hometown of South Shields 🛡

18 May 2022
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Reply from Big River Pet Company

Thank you for taking the time to write us a review! We are very glad to hear you are pleased with your new tag

Rated 5 out of 5 stars

Great quality

Great quality, customer service, and extremely fast delivery!

20 December 2021
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Reply from Big River Pet Company

Thank you! Glad to hear you are pleased with your order

Rated 5 out of 5 stars

Product arrived on time and feels very…

Product arrived on time and feels very robust and easy to carry.

26 November 2021
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Reply from Big River Pet Company

Thank you for taking the time to leave us a review! We are glad to hear you are pleased with your purchase and hope you have many great adventures with it

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery, great product and branding. Ordered on a Friday arrived on Saturday!!

25 June 2021
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Reply from Big River Pet Company

Thank you!

Rated 5 out of 5 stars

What a great local company

What a great local company! Brilliant communication, excellent products and can't fault their customer service. Thank you!

18 May 2021
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Reply from Big River Pet Company

Thank you for taking the time to leave us a review, we do appreciate it very much! We are very glad to hear you were pleased with your order and hope it serves you well on many adventures.

Rated 5 out of 5 stars

Not sure how I found this lovely little…

Not sure how I found this lovely little company buy delighted I did! Our pup hasn't arrived yet but couldn't resist getting him the Helvellyn tag. Prompt service. Great product. Received in lovely recyclable packaging. I'll be back for more once his nibs arrives 😁

2 April 2021
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Reply from Big River Pet Company

Thank you for taking the time to leave us a review! Getting a puppy is such an exciting time and we are very glad you chose to get him a little welcome home present from us!

Please tag us in a photo when he arrives so we can see this cute pupper! 🐶🐶

Rated 5 out of 5 stars

Amazing service

Amazing service, very happy with Joey's new tag! Will be ordering a new collar for his birthday in June 🥰

19 March 2021
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Reply from Big River Pet Company

Thank you Kayleigh! Glad to hear you are pleased with the new tag. Joey will be looking very smart for his birthday 🐶🐶

Rated 5 out of 5 stars

Great quality of tags

Great quality of tags. I ordered one dog tag for my dogs collar in a lovely heart shape and a doodle mama tag for myself. Quick delivery and well presented in a box. Thank you big river team!

22 February 2021
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Reply from Big River Pet Company

Thank you! Really glad you like the tags!

Rated 5 out of 5 stars

10/10!!

We ordered a name tag for our puppy the quality is 10/10 service 10/10 and the packaging and presentation is 10/10 so when I found out my mam bought a puppy I bought another name tag!

22 January 2021
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Reply from Big River Pet Company

Hi Jonathan! Thank you for the feedback, really glad you enjoy the tags!

Rated 5 out of 5 stars

Highly Recommend

High quality & unique dog accessories with lovely packaging. Great for gift giving too.
I found the website very easy to use.
Quick response and excellent customer service.
Will use in future and would highly recommend this company to others

14 January 2021
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Reply from Big River Pet Company

Thank you Joanna!

Rated 5 out of 5 stars

5* service and product

Website was very easy to use, delivery was quick and efficient and product was premium and also included a lovely dog water bowl. Would definitely recommend.

23 December 2020
Unprompted review
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Reply from Big River Pet Company

Thank you Sophie!

Rated 5 out of 5 stars

We love Big River Pet Company

We love Big River Pet Company
Truly recommend this company and the products they sell. We have an ID tag, a towel and a collapsible bowl and they are all great. We'll be buying more in the future!

22 December 2020
Unprompted review
Big River Pet Company logo

Reply from Big River Pet Company

Thank you Sian! Glad you are pleased with your orders!

Rated 5 out of 5 stars

Excellent quality and value

I have bought a fews things now from Big River Pet company and I have to say my last purchase which was a dog towel was very impressive. Its was very thick, soft and absorbant and great value. I was also impressed with my dog tag too. Would definitely recommend the company for quality, service and value.

22 December 2020
Unprompted review

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