Big Think CapitalReviews 

3,261
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 234 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, dedication, and willingness to go above and beyond to help them succeed. The service is frequently highlighted as efficient, smooth, and transparent, with many appreciating the clear communication and quick process. Reviewers are particularly impressed with the prompt response times and the overall ease of navigating their financial needs. However, some customers also noted issues with communication from leadership and expressed concerns about certain interactions. A few other people also reported a generally negative experience with the company.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their hard work, patience, and... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the efficiency and helpfulness... See more

Customer service

Users describe positive interactions with customer service, highlighting the professionalism, responsiveness,... See more

User experience

Customers consistently note positive experiences with user experience, describing it as fantastic,... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the promptness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

had an outstanding experience working with Scott Smith. From the very beginning, he was professional, responsive, and genuinely committed to helping me secure my business loan. Scott went above... See more

Company replied

Rated 5 out of 5 stars

We’re on our third loan with Big Think Capital, and we keep coming back because they are consistently efficient, helpful, and offer some of the best options for small business owners like us. Austin B... See more

Company replied

Rated 5 out of 5 stars

Working with Big Think and Moe Salim was an incredible experience. They were very thorough and made sure I understood everything along the way often asking if I had any questions. The transparency and... See more

Company replied

Rated 5 out of 5 stars

Joseph Krajewski! This guy was friendly, polite, knowledgeable, and ever present and available throughout the whole process. Even going so far as to recognize my unhappiness with a part of the deal an... See more

Company replied


Company details

  1. Non-bank financial service
  2. Alternative Financial Services
  3. Business development service
  4. Finance broker
  5. Financial advisor
  6. Financial Institution

About Big Think Capital

Written by the company

Big_Think_Capital_logo

Learn How BTC Can Help your Business!

Big Think Capital provides businesses with the best lending options in a transparent and easy-to-understand environment.

BTC Image Two

Not only are our expert funding managers dedicated to helping you secure the financing that your business needs, but they will also educate you on the various loan options available.


        Apply  Now       


Business Resources


    Meet Our team    


       Contact Us       


Big Think Capital - BBB A+ Rating
Small Business Finance Association

America's #1 Alternative Finance Service!

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

3k reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(3,261)

210 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

100% recommend working with MIKE

100% recommend working with MIKE. He walked me through every options and went out of his way to make sure I understood what was being offered and what would work best for my specific situation.

30 October 2025
Unprompted review
Big Think Capital logo

Reply from Big Think Capital

Thank you so much for your kind words! We’re thrilled to hear Mike provided such a smooth and helpful experience. We truly appreciate your recommendation.

Rated 5 out of 5 stars

Working with Ryan was amazing

Working with Ryan was amazing. I am a very busy person and he was very flexible with communication! He stayed in contact throughout the process and it was smooth and easy. Glad to start a relationship with this company!

5 November 2025
Unprompted review
Big Think Capital logo

Reply from Big Think Capital

Thank you for your wonderful review! We’re thrilled to hear Ryan made the process smooth and convenient for you. Communication and flexibility are important to us, and we’re glad it showed. We appreciate your trust and look forward to a great partnership ahead!

Rated 5 out of 5 stars

The best

The best cannot be questioned

3 November 2025
Unprompted review
Big Think Capital logo

Reply from Big Think Capital

Thank you for the amazing compliment! We truly appreciate your support and your trust in us.

Rated 5 out of 5 stars

Will Smith and Mike Santos worked hard…

Will Smith and Mike Santos worked hard to help me secure a $68k loan to grow my business, they worked diligently to get me better terms than I had requested, and in a shockingly fast timeframe.

31 October 2025
Unprompted review
Big Think Capital logo

Reply from Big Think Capital

Thank you for your great review! We’re thrilled to hear that Will and Mike were able to secure better terms for you so quickly. Helping you grow your business is our priority, and we’re grateful for your trust in Big Think Capital!

Rated 5 out of 5 stars

The best team

Most competent, fastest and high quality service.
You don’t need to do anything. Just call them.
Riley Almand and Espiritu Juan: those two guys are my best friends forever.

29 October 2025
Unprompted review
Big Think Capital logo

Reply from Big Think Capital

Thank you for your wonderful review! We’re thrilled to hear you had such a smooth and high-quality experience. Riley and Juan will be delighted to read your kind words — we’re lucky to have them on our team. We truly appreciate your trust in Big Think Capital!

Rated 5 out of 5 stars

Feedback for HELO

I met Langdon, my rep, through an online platform ad showing instantaneous lines of credit that were personal and businesses. Naturally, I was very sceptic, but he walked me through and answered all my questions. Within an initial 30 minute intro, I was approved for a HELOC for an investment company without a hard pull on my credit. It took less than 10 business days for initial conversation to money in my bank account. I'm very impressed with the entire process from Langdon to the software to the support staff.

29 October 2025
Unprompted review
Big Think Capital logo

Reply from Big Think Capital

Thank you for sharing your experience! We’re thrilled to hear that Langdon was able to guide you through the process with transparency and ease. Providing quick, reliable service is what we strive for, and we’re glad our team and technology delivered a smooth experience. We truly appreciate your trust in Big Think Capital!

Rated 5 out of 5 stars

The importance of having big think capital people by your side

Samantha brown was very helpful many people have try to convince me with a loan people from one park financial and even from this company big think capital for 1 year and a half and she was the one that found me better deal and conftarble payments not to mention the % of the cost she really helped to bring it down.

28 October 2025
Unprompted review
Big Think Capital logo

Reply from Big Think Capital

Thank you for sharing your experience! We’re so glad to hear that Samantha was able to provide the right solution for you. She truly goes above and beyond for her clients, and we’re happy she could secure a better deal with comfortable payments for you. We appreciate your trust in Big Think Capital and are always here to help!

Rated 5 out of 5 stars

I recently had the pleasure of working with Gerald

I recently had the pleasure of working with Gerald at Big Think Capital, and I can't recommend him highly enough. From our first interaction, it was clear that Gerald was dedicated to providing an exceptional experience.

He streamlined the entire process, making it fast and effortless. I was genuinely impressed by how quickly he was able to address all my questions and guide me through each step with clarity. His professionalism stood out; he maintained a courteous and knowledgeable demeanor throughout our discussions, which made me feel confident in the decisions I was making.

If you're looking for a smooth and efficient experience in securing capital, Gerald is your go-to person at Big Think Capital. Thank you, Gerald, for your outstanding service!

28 October 2025
Unprompted review
Big Think Capital logo

Reply from Big Think Capital

Thank you for your thoughtful and detailed review! We’re delighted to hear that Gerald provided such a seamless and confident experience. He takes great pride in his work, and we’ll be sure to share your kind words with him. We truly appreciate your trust in Big Think Capital and are here to support you anytime!

Rated 5 out of 5 stars

Alex is great and worked very quickly!

Alex demonstrated exceptional professionalism and efficiency. Funding was secured within 24 hours. The process was remarkably streamlined. Furthermore, Alex facilitated an introduction to Alan for future business credit enhancement. I am thoroughly satisfied with the services provided by Big Think Capital.

22 October 2025
Unprompted review
Big Think Capital logo

Reply from Big Think Capital

Thank you for your exceptional review! We’re thrilled to hear that Alex and Alan were able to provide you with a smooth and efficient experience. Delivering quick and seamless service is our priority, and we’re glad we could support your funding and future business goals. We truly appreciate your trust in Big Think Capital!

Rated 5 out of 5 stars

Honest and efficient

Honest and efficient. Great experience with Dominic.

22 October 2025
Unprompted review
Big Think Capital logo

Reply from Big Think Capital

Thank you for your great feedback! We’re glad to hear you had an honest and efficient experience. We’ll be sure to share your kind words with Dominic—he’ll truly appreciate it. Thank you for choosing us!

Rated 5 out of 5 stars

Amazing Service from Big Think Capital!

Amazing Service from Big Think Capital!
I had a great experience with Big Think Capital. The process was smooth and professional from start to finish. Renay helped me very well — he was friendly, knowledgeable, and made everything simple and stress-free. I really appreciate his excellent service and would definitely recommend Big Think Capital to anyone looking for reliable financial help!

23 October 2025
Unprompted review
Big Think Capital logo

Reply from Big Think Capital

Thank you so much for your wonderful review! We’re thrilled to hear you had a smooth and stress-free experience. Renay will be delighted to know his support made a positive impact. We truly appreciate your recommendation and your trust in Big Think Capital!

Rated 5 out of 5 stars

Easy and quick to deal with Gerald…

Easy and quick to deal with Gerald Trovato was amazing to deal with

22 October 2025
Unprompted review
Big Think Capital logo

Reply from Big Think Capital

Thank you for your great feedback! We’re happy to hear you had an easy and efficient experience. We’ll be sure to share your kind words with Gerald—he will truly appreciate it. Thank you for choosing us!

Rated 5 out of 5 stars

Quick and Painless!

Everyone was professional and courteous and helped me explore my best options. Chris was exceptionally helpful.

13 October 2025
Unprompted review
Big Think Capital logo

Reply from Big Think Capital

Thank you for your wonderful review! We’re glad to hear our team provided professional and courteous service. We’ll be sure to share your kind words with Chris—he’ll be thrilled. We truly appreciate your trust in us!

Rated 5 out of 5 stars

James Gunnery was very easy to work…

James Gunnery was very easy to work with. He was very personable and throughout my busy workday he made easy to communicate back and forth through text and email. He got me in touch with some good connections that could help my new business grow and build credit.

17 October 2025
Unprompted review
Big Think Capital logo

Reply from Big Think Capital

Thank you for the wonderful review! We're so glad to hear that Samantha Brown and the Big Think Capital team were able to make your funding process smooth and hassle-free. It’s our mission to treat every entrepreneur's request with urgency, care, and professionalism — and we’re thrilled that you felt that every step of the way. Your success in the trucking industry is important to us, and we’re honored to be a part of your growth journey. Thank you for the strong recommendation — we look forward to continuing to support you and others pushing their businesses to the next level!

Rated 5 out of 5 stars

Samantha Brown and Big Think Capital, 5 STARS

Samantha Brown and Big Think Capital was able to secure funds for my trucking company without hassle. They from the beggining of the interaction treated my request as a priority. Samantha worked with me in collecting the documents for the aproval and once it was summited, because their profecionalism, it was aproved right away. I would recommend them to every one looking for funds to advance their entrepreneurship to the next level.

17 October 2025
Unprompted review
Big Think Capital logo

Reply from Big Think Capital

Thank you for the wonderful review! We're so glad to hear that Samantha Brown and the Big Think Capital team were able to make your funding process smooth and hassle-free. It’s our mission to treat every entrepreneur's request with urgency, care, and professionalism — and we’re thrilled that you felt that every step of the way. Your success in the trucking industry is important to us, and we’re honored to be a part of your growth journey. Thank you for the strong recommendation — we look forward to continuing to support you and others pushing their businesses to the next level!

Rated 5 out of 5 stars

The fact that this was able to be done…

The fact that this was able to be done in a short window was the absolute best and we are so grateful

15 October 2025
Unprompted review
Big Think Capital logo

Reply from Big Think Capital

Thank you so much for your kind words! We’re truly glad we could deliver in the timeframe needed. We appreciate your trust in us!

Rated 5 out of 5 stars

The response was instant

The response was instant, i got a response from Wess right away. He described all the options i had and the whole process was completed with in 48 hrs.

17 October 2025
Unprompted review
Big Think Capital logo

Reply from Big Think Capital

Thank you for sharing your feedback! At Big Think Capital, we strive to deliver convenience, flexibility, and peace of mind for our clients. We are committed to supporting your business growth and If you need any further assistance, please reach us at help@bigthinkcapital.com. We’re excited to watch your business flourish!

Rated 5 out of 5 stars

Kevin was great

Kevin was great. He explained things thoroughly and provided options o

17 October 2025
Unprompted review
Big Think Capital logo

Reply from Big Think Capital

We’re thrilled to hear about your experience with Gerald and Big Think Capital! It’s great that the funding process was quick, professional, and straightforward, and that Gerald provided clear guidance every step of the way. Thank you for your high recommendation!

Rated 5 out of 5 stars

Excellent team

Excellent team, very efficient in funding. I had a very professional and smooth process. John and Joseph had my best intentions in mind and helped me with the strategy I needed. I highly recommend this team!

17 October 2025
Unprompted review
Big Think Capital logo

Reply from Big Think Capital

We’re thrilled to hear about your experience with Gerald and Big Think Capital! It’s great that the funding process was quick, professional, and straightforward, and that Gerald provided clear guidance every step of the way. Thank you for your high recommendation!

Rated 5 out of 5 stars

Big Think Capital was amazing to work…

Big Think Capital was amazing to work with. Funding was quick and easy. Less than 48 hours total time. Gerald was extremely professional and helpful every step of the way. He laid out options immediately and delivered on exactly what he said and presented. I would highly recommend them.

17 October 2025
Unprompted review
Big Think Capital logo

Reply from Big Think Capital

We’re thrilled to hear about your experience with Gerald and Big Think Capital! It’s great that the funding process was quick, professional, and straightforward, and that Gerald provided clear guidance every step of the way. Thank you for your high recommendation!

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