BigWantsYourCar.Com Reviews 

3,113
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 489 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently describe the selling process as incredibly easy and straightforward, appreciating the clear guidance and stress-free experience. Many highlight receiving a fair price, often better than competitors, with the company honoring initial quotes without last-minute deductions. Reviewers frequently praise the staff for their professionalism and helpfulness, noting the impressive speed and efficiency of payments, often receiving funds within minutes. However, some customers reported issues with significant price reductions at collection, noting attempts to lower the agreed amount. A few other people also felt that the process could be frustrating and unreliable, leading to wasted time or unexpected cancellations.

What people talk about most

Service

Users describe positive interactions with service, highlighting the ease and efficiency of the process, from... See more

Staff

Reviewers mention positive feedback about staff, consistently describing them as professional, helpful, and... See more

Price

Consumers find price to be positive, with many reviewers reporting that they received a price they were happy... See more

Payment

Clients share positive opinions on payment, with many reviewers highlighting the speed and ease of the... See more

User experience

People report positive experiences with user experience, describing the process as amazingly easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazingly easy process. Got a price i was happy with. Sales and collection of car easiest thing ive ever done! The driver cane to collect super professional and helpful. Would highly recommend!! Hav... See more

Company replied

Rated 5 out of 5 stars

Fantastic company to deal with , very professional and courteous from day one , especially Chloe you dealt with my car sale & auction cost . And also MY DRIVE ( Andrew ) who uplifted my car was ve... See more

Company replied

Rated 5 out of 5 stars

Brilliant service. Sold car within a week after first getting the confirmed quote (which was more than Motorway). No value taken off at collection (send the pictures AND video to get the most accu... See more

Company replied

Rated 5 out of 5 stars

Made selling my car super easy. Offered me more money than what I asked for, and stuck to that price all the way through the process, no trying to haggle the price down. Driver came to collect the veh... See more

Company replied


Company details

  1. Car dealer

Written by the company

BigWantsYourCar.Com provides a quick and stress-free way to sell your car, using just your smartphone. Your car is valued by a real person and our offers are guaranteed for 7 days. Unlike other car buying services, we won't charge you to receive your own money and our collection is completely free. We will come to you at a time that suits you and make a secure, fast payment directly into your account.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(3,113)

456 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, smooth transaction, lovely lady came to pick my car up, would definately recommend 😊

10 June 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi T c,

Thank you for your amazing 5-star review!

I will pass on your lovely comments to the team.

Kindest Regards,
Big Wants Your Car

Rated 5 out of 5 stars

I had a great experience with Big Wants…

I had a great experience with Big Wants Your Car. The whole process was simple and straightforward from start to finish. Customer support was excellent throughout, keeping me informed and answering any questions quickly.
I was offered a good and fair price for my car, and the collection process was smooth with no issues at all. A special thanks to Ben and Mia for their outstanding help and professionalism. They made everything easy and stress-free.
I would definitely recommend Big Wants Your Car to anyone looking to sell their vehicle quickly and hassle-free.

8 June 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi David Shelley,

Thank you for your amazing 5-star review!

I will be sure to pass on your lovely comments to Ben and Mia.

Kindest Regards,
Big Wants Your Car

Rated 5 out of 5 stars

Great service would definitely use…

Great service would definitely use again they did everything they said they would and followed up to make sure everything was ok.
Vaseem The driver was amazing, very helpful.
100% recomended
Thank you
David williamson

8 June 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi David Williamson,

Thank you for your great 5-star review!

I will pass on your lovely comments to the team.

Kindest Regards,
Big Wants Your Car

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. The offer was fair and represented great value. The whole process was quick and straightforward, with excellent communication throughout. The sale was completed much faster than I expected, and everything was handled professionally. I'd definitely recommend Big Wants Your Car to anyone looking to sell their vehicle hassle-free.

5 June 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Sajith Suresh,

Thank you for your amazing 5-star review!

I will pass on your lovely comments to the team.

Kindest Regards,
Big Wants Your Car

Rated 4 out of 5 stars

would recommend …

I found this option by chance on the internet, it had some good reviews, didn’t involve other dealers and an auction so thought I would give it a go. Photo upload process was fairly straightforward however actually speaking to an agent was more challenging ie being left on hold or disconnected a few times. However once through that I signed a contract for based on the offer they originally quoted and arrangements were made for collection. Great comms from the driver and he arrived early which suited me. Thorough check over undertaken to ensure the car was as described and it was so there was no quibbling over price, money transferred in seconds and the driver left with the car. From my experience I would recommend

5 June 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Chris,

Thank you for your lovely review!

It's great to hear that you found the process straightforward and that you were happy with the service provided by the driver who came to collect the vehicle.

I do apologise that you had some trouble getting in touch with the team. I have passed on all of your comments to the relevant individuals so that we can work towards improving our services where possible.

Kindest Regards,
Big Wants Your Car

Rated 5 out of 5 stars

Very happy, I would recommend

It is necessarily an exhaustive process as details of your car are checked and double checked but the important thing is that the price was ultimately a good one (it was and there was no last minute haggling), that the company's representatives were helpful and informed (they were) and that the transaction proceeded quickly and efficiently (it did). Once my car had been inspected by the collection driver and the results relayed to the office, the money was in my account in less than 5 minutes. Be prepared to devote a few hours to the process and be transparent. I am very happy and would recommend the service to anyone.

3 June 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Mark Ian Smith,

Thank you for your review.

I am sorry to hear that you found the process to be exhausting, but it's good to hear that you were happy overall. And that you found the price for your vehicle was good and that the team were helpful during the process.

I will be sure to pass on all of your comments to the team.

Kindest Regards,
Big Wants Your Car

Rated 5 out of 5 stars

Car sale

It
was so easy to use their app.
They kept you informed all the way through out. The guy who came to pick up car Sam Walker was lovely and patient and helped me from start to finish. Would recommend them 100%.. price quoted was excellent service brilliant and payment
prompt . Well done BigMotor

5 June 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Mrs Marion McNicol,

Thank you for your amazing 5-star review!

I will pass on your lovely feedback to Sam and the rest of the team.

Kindest Regards,
Big Wants Your Car

Rated 5 out of 5 stars

Simple and easy

The whole process was simple and easy, got the price i was offered and Lloyd who collected explained everything that would happen all done in 40mins from arriving and being paid would definitely recommend

29 May 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Customer,

Thank you for your amazing 5-star review!

I will pass on your lovely comments to the team.

Kindest Regards,
Big Wants Your Car

Rated 5 out of 5 stars

What a great easy process… first time…

What a great easy process… first time using them to sell my car and will use them every time I sell my car now. Kept updated and answered every question. I have no negative things to say. Payment was received in less than 5 min.

2 June 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Aash Graham,

Thank you for your amazing 5-star review!

It's great to hear that you happy with the service provided by the team. I will be sure to pass along your comments.

Kindest Regards,
Big Wants Your Car

Rated 1 out of 5 stars

Absolute timewasters

This company have been offering to buy my car for months via Exchange my Car. I accepted an offer on Friday and filled in all the relevant forms. I kept receiving the same email over and over again so asked them to stop emailing me. This morning I have tried to call them three times and have been cut off everytime. Now I have received an email saying my vehicle doesn't fit their buying profile even though they have made numerous offers and knew it was a BMW 3 series. Absolute time wasters!

1 June 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Emma,

Thank you for your review. I am sorry to hear that you were notified that your vehicle was not currently within our buying profile. I apologise that you were not notified of this sooner.

I have passed your feedback on to the relevant management teams to ensure that we work towards improving our processes to prevent this from happening again.

Kindest Regards,
Big Wants Your Car

Rated 5 out of 5 stars

Easy to get a valuation on my car

Easy to get a valuation on my car, the communication was excellent and appointments were on time

28 May 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Pete Fussey,

Thank you for your lovely 5-star review!

Kindest Regards,
Big Wants Your Car

Rated 5 out of 5 stars

Very professional service

Very professional service. Good price offered and the pick up team were excellent. Payment into back very fast. Would recommend!

22 May 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi William Stewart,

Thank you for your great 5 star review!

Kindest Regards,
Big Wants Your Car

Rated 5 out of 5 stars

Absolutely amazing experience with…

Absolutely amazing experience with BigWantsYourCar! I called yesterday about selling my car and by today everything was done and dusted. The whole process was incredibly smooth, professional, and stress free. Best part? The price they originally offered didn’t change at all when I got there, no hidden surprises or last minute negotiations. I dropped the car off and everything was completed in under 15 minutes! Honestly one of the best customer service experiences I’ve had. Highly recommend BigWantsYourCar to anyone looking for a fast, fair, and hassle free car selling experience! Price was also fair, considering.

22 May 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Debby Dara,

Thank you for your fantastic 5 star review!

I will be sure to pass on your lovely comments to the team.

Kindest Regards,
Big Wants Your Car

Rated 5 out of 5 stars

Brilliant service

Brilliant service, quick and efficient.

Paid exactly what I was quoted and payment was instant to my bank account.

22 May 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Johnathan Sweeney,

Thank you for your lovely review!

Kindest Regards,
Big Wants Your Car

Rated 5 out of 5 stars

Big were great from start to finish!

Big were great from obtaining a valuation to them following this up by calling me on a few occasions.
The booking in process was a week in advance due to my availability and theirs.
The Vesaal Khan who collected the car was fantastic, he provided time estimates from the night before to the morning of. He even called with further updates.
He explained the process with clarity and was really friendly.

22 May 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Courtney Leach,

Thank you for your amazing 5-star review!

I will be sure to pass on your lovely comments to the team.

Kindest Regards,
Big Wants Your Car

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. Process was easy and well documented. I was always able to contact them and speak to them when needed. Collection of my car was easy to organise and the driver was very professional. Payment was processed easily and quickly. Would definitely use Big again 😊

18 May 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Tracy Evans,

Thank you for your amazing 5-star review!

I will pass on your lovely feedback to the team.

Kindest Regards,
Big Wants Your Car

Rated 5 out of 5 stars

Excellent service

Excellent service . I was a bit worried about the process but Bigwants your car made it so easy for me . Advisor turned up on time inspected the car and was happy . Everything went smoothly. Thank you 🙏

14 May 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Eylem Ja,

Thank you for your amazing 5-star review!

I will pass on your lovely feedback to the team.

Kindest Regards,
Big Wants Your Car

Rated 5 out of 5 stars

Selling my Honda Car

I found the company extremely helpful and the process straightforward. The initial estimate for my car was very fair and they did not significantly reduce the offer as Motorway and Carwow did. The handover was smooth and payment instant.

6 May 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Peter Williams,

Thank you for your fantastic 5-star review!

I will pass on your lovely feedback to the team.

Kindest Regards,
Big Wants Your Car

Rated 5 out of 5 stars

Fab experience

Sold my car to these today (2021 Skoda). I couldn't fault them. They offered me a fair price, over £1000 (in some cases £1500) more than competitors were offering and £300 less than I was willing to sell it for privately.

I submitted my pictures online and was contacted by Chloe in the office. The process was super easy and an appointment to collect my car was made for 3 days later.

There was zero negotiation on the drive and the person (Andrei) who collected was fab. Spent about 30 mins inspecting and sending photos through to his office, keeping me informed throughout. I then spoke to the office who sent instant payment.

As long as you're honest about the condition and any damage you will have zero issues.

I would use this company again without hesitation.

15 May 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Tez,

Thank you for your amazing 5-star review!

I will pass on your lovely feedback to Andrei and Chloe.

Kindest Regards,
Big Wants Your Car

Rated 5 out of 5 stars

Great place to sell your car

All of the team that dealt with the sale of our Car were very helpful. Simple process efficient payment.

15 May 2026
Unprompted review
BigWantsYourCar.Com logo

Reply from BigWantsYourCar.Com

Hi Amielia Larkin,

Thank you for your lovely 5-star review!

Kindest Regards,
Big Wants Your Car

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