BigWantsYourCar.Com Reviews 

3,113
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 489 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently describe the selling process as incredibly easy and straightforward, appreciating the clear guidance and stress-free experience. Many highlight receiving a fair price, often better than competitors, with the company honoring initial quotes without last-minute deductions. Reviewers frequently praise the staff for their professionalism and helpfulness, noting the impressive speed and efficiency of payments, often receiving funds within minutes. However, some customers reported issues with significant price reductions at collection, noting attempts to lower the agreed amount. A few other people also felt that the process could be frustrating and unreliable, leading to wasted time or unexpected cancellations.

What people talk about most

Service

Users describe positive interactions with service, highlighting the ease and efficiency of the process, from... See more

Staff

Reviewers mention positive feedback about staff, consistently describing them as professional, helpful, and... See more

Price

Consumers find price to be positive, with many reviewers reporting that they received a price they were happy... See more

Payment

Clients share positive opinions on payment, with many reviewers highlighting the speed and ease of the... See more

User experience

People report positive experiences with user experience, describing the process as amazingly easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazingly easy process. Got a price i was happy with. Sales and collection of car easiest thing ive ever done! The driver cane to collect super professional and helpful. Would highly recommend!! Hav... See more

Company replied

Rated 5 out of 5 stars

Fantastic company to deal with , very professional and courteous from day one , especially Chloe you dealt with my car sale & auction cost . And also MY DRIVE ( Andrew ) who uplifted my car was ve... See more

Company replied

Rated 5 out of 5 stars

Brilliant service. Sold car within a week after first getting the confirmed quote (which was more than Motorway). No value taken off at collection (send the pictures AND video to get the most accu... See more

Company replied

Rated 5 out of 5 stars

Made selling my car super easy. Offered me more money than what I asked for, and stuck to that price all the way through the process, no trying to haggle the price down. Driver came to collect the veh... See more

Company replied


Company details

  1. Car dealer

Written by the company

BigWantsYourCar.Com provides a quick and stress-free way to sell your car, using just your smartphone. Your car is valued by a real person and our offers are guaranteed for 7 days. Unlike other car buying services, we won't charge you to receive your own money and our collection is completely free. We will come to you at a time that suits you and make a secure, fast payment directly into your account.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(3,113)

456 reviews in the last 12 months

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Rated 5 out of 5 stars

So impressed with Big Wants my Car

I was wanting to sell my car and took it to various garages and also went on line to get quotes. Then I saw Big Wants Your Car, I entered the cars details and got an instant quote which was higher than other quotes and was very close to what I wanted. They phoned me the next morning to ask if I was happy with the offer, after answering a few questions they said my car had an outstanding recall which needed sorting before they could collect it, the recall was done and then they sent a driver to collect my car within 2 days. The driver Jason was so polite and took numerous photos and then contacted the office, the money was put into my bank account within minutes. Really couldn’t believe how easy and hassle free it was, I have been telling everyone how super impressed with them I am and now I know where to go in the future to sell my car I will never part exchange at a garage again.

24 March 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Judith,

Thank you so much for your fantastic feedback!

We’re delighted to hear that you found the process so straightforward and that our initial quote met your expectations. It’s great to know the team kept everything clear and transparent, especially in highlighting the recall and helping ensure it was resolved before collection.

We’re especially pleased to hear your kind words about Jason, he’ll be thrilled to know he made such a positive impression. Providing a smooth, professional and hassle-free experience from start to finish is exactly what we aim for, so it’s wonderful to hear we delivered on that for you.

Thank you as well for recommending us to others, it really does mean a lot. We look forward to helping you again in the future!

Kindest Regards,
Big Wants Your Car

Rated 5 out of 5 stars

Friendly staff

Friendly staff, easy service to use.

25 March 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi P,

Thank you for your 5-star review!

Kindest Regards,
Big Wants Your Car

Rated 5 out of 5 stars

Amazing service and would highly…

Amazing service and would highly recommend to anyone looking to sell their car. The price was fair and competitive for the market. I spoke to Chanel who went over and beyond to fit me in for a last minute appointment and on drive to the showroom, I was met by Sam who greeted me so warmly. The process was quick, simple and effortless and all colleagues were professional and attentive. Payment was recieved within minutes. I cannot fault the service. Thank you once again

24 March 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Nadine,

Thank you for your 5-star review!

I am pleased o hear that you were left satisfied with the service received from Chanel and Sam!

Kindest Regards,
Big Wants Your Car

Rated 5 out of 5 stars

Great experience from start to finish!

Great experience from start to finish. Every word was as they promised. I was given the exact value as quoted as we both kept each other's end of the bargain - which is very important. Customer service was fab start to finish. Money transfer was instantaneous! All in all - I'm very happy and would highly recommend them! Thanks BiG!

20 March 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Ash,

Thank you for your amazing 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

I am really glad the way you handled my…

I am really glad the way you handled my deal
Your service was professionally excellent from the start to the end
You have done a great job.

20 March 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Pembele,

Thank you for your lovely 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

No fuss, no quibble, easy to use.

Before I got a call from Big, I got valuations from other car buyers. Most want to put your car on an auction site. Chloe fro Big called me and we agreed on a price which was not much lower than the auction sites, which there don't seem to be any guarantees with. With Big it all went so quickly and smoothly. My car was checked over and then 5 minutes later the money was in my account. I was very impressed and would recommend them.

19 March 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Samantha,

Thank you for your great 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

Excellent service

Contacted BigWantsYourCar.com to sell my BMW and after filling in details online and providing pictures of the car, I received an offer which was valid for 7 days. I spoke with Lily who was incredibly helpful throughout the process. Once accepted, they came to collect within 2 days and after a thorough check, I received a payment link and the full money was transferred to my account.

Based on experience with other car buying sites, I was fully expecting some kind of negotiation to knock down the price but there was none of that. I was pretty honest with all the up front details I provided which I think is important but I was surprised at how easy the process was. They offered me the best price compared to other platforms and it was a really easy process.

18 March 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Zaheed,

Thank you for your lovely 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

Fast efficient and smooth process

Fast efficient and up-front with the whole process. An honest approach by ourselves, ensured a swift, trouble free process. Very pleased.

17 March 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Mark,

Thank you for your amazing 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

Brilliant company no problems what so…

Brilliant company no problems what so ever, would highly recommend,
Picked car up at the time scheduled and ray was lovely who picked it up. Would definitely use again

13 March 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Clair,

Thank you for your great 5-star review!

Kindest regards,
Big Wants Your Car

Rated 1 out of 5 stars

Quoted £37500 onlineNOT

Quoted £37500 online. They rang me and had me go through 3 different people asking the same questions. They had me on hold for 12 minutes then said the best they can do on a perfect condition manufacturer serviced car was £35100. Waste of time

13 March 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Dan,

I am so sorry to hear that you were disappointed with the valuation that we provided.

We use the Market Price to estimate the value of the vehicle and then use several different tools to give our customers the guaranteed price that we offer (including requesting images of the vehicle to get a better understanding of its condition).

We apologise for your disappointment in this matter.

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

I was looking into selling my car.

I was looking into selling my car with out the private sale hassle. So I decided to do my research and pick a few online dealers. The others want the car for nothing. But this company BigWantsYourCar payed higher money and a lot nearer to my prices I needed. All went
smoothly. Robert who collected the car was friendly polite and helpful. And transfer all went well
and no problem. Easy to be honest. Money in bank in 15 minutes.

11 March 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Carl,

Thank you for your lovely 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

Great communications

Great communications from start to finish, Nice and friendly guy who collected the car and arrived when they said they would.
Decent price compared to some others.
Would use again.

12 March 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Markyboy,

Thank you for your lovely 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. Communication was excellent, the whole process was simple and quick, and the price they offered online was exactly what they honoured after the collection assessment. Payment was fast and hassle‑free, and the final price beat other online dealers. A far easier and safer option than selling privately.

11 March 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi David,

Thank you for your 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

So straight forward

So straight forward, amazing communication, sold my car with ease, they sorted the finance company, and it was a very quick payment to me for the rest, a matter of minutes. They didnt knock off any money from the original quote either! Very impressed and would definitely use this company again to see my car!

12 March 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Aimee,

Thank you for your great 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish, they gave me a good price for my car, i will also mention the lovely gentleman who came to inspect and pick up the car he was very professional. Would highly recommend the company and will definitely be giving them a call if i decide to sell my vehicle in the future
5 ⭐️’s

12 March 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Jordan,

Thank you for your amazing 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

Great experience easy to sell your car…

Great experience easy to sell your car well organised pick up and inspection payment immediately transferred once all agreed 👍

10 March 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi George,

Thank you for your lovely 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. No messing. No silly photo angles demanded on a pro forma. Big accepted my own pictures of my car and quuckly agreed a price and collection date. Great driver came for my vehicle and the promised price was paid in full. Didn't try to cut my price down. The money I was due back, came through instantly. BIG are a breath of fresh air. I'm glad I found them and I recommend this company.

10 March 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Heather,

Thank you for your lovely 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

Absolutely phenomenal

Absolutely phenomenal, the whole team were so kind and so helpful, special thanks to Mia Gadd she really stepped up and helped me sell my car. So quick, so smooth honestly could not recommend high enough. They gave me a fantastic price for the car and honoured that the whole way through, if you’re thinking of selling your car these are the guys.

11 March 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Ben,

Thank you for your great 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

I had tried using Motorway

I had tried using Motorway, WBAC etc but kept getting low balled on the offer. It also took a while to get my car into their auction. Then they’d start reducing price because of little things. Always a problem.

Then this company came along. 45 minutes is all it took. Took photos, called in, got my quote, got a little bit more and collected a week later.

Collection process with Andy was so simple. Communication was straightforward and I got the same price paid out.

Would use again without any doubts.

10 March 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Jon,

Thank you for your lovely 5-star review!

Kindest regards,
Big Wants Your Car

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