BIG Warranties Ltd Reviews 

Fantastic customer service from Harry in dealing with my enquiry regarding my monthly premium and was very helpful and dealt with my issue and sorted a new policy at my original monthly payment

I spoke to Gabriel about my faulty washing machine. He was so friendly and patient. The link to make a claim was sent to text and email. He politely asked to check all my details and took new bank card details. Then I had clicked on the email make a claim and he stayed on the line until I had completed it and also confirmed that the claim had gone through. He couldn’t have been more friendly and helpful. I would give him 5 stars for service.

BG Warranties are always on the ball when it comes to getting the best people for the job
well done
BGW

Gemma was friendly, very polite and helpful.

Rosanna was just so nice and very personable. She explained everything and I felt not pressure to purchase.

The gentleman was very helpful

Gemma explained everything in a way that was easily understood, she was very kind and considerate, and made sure that I was OK with everything.

Jane is helpful, efficient and patient. She is a Five Star Employee!

Rosanna was very patient and helpful. She explained something that was confusing me and increased the number of appliances on my policy. I now have peace of mind for future mishaps. This was excellent service from Rosanna.

Arianna was helpful.
I called, trying to reschedule a repair appointment since I cannot do that day.
Arianna did leave a note for the engineer so now I have to wait...

Gabriel was extremely helpful and patient. Thank you Gabriel xx

Katie was professional, kind, clear and very helpful. She explained all the options I had, was well informed and not forceful or pushing to close the deal. I would recommend BIG

The light on my cooker lid. Wanted replacing after it stopped working .i contacted Big Waramtees with the problem and they sent me a E mail. Directing me to a form to fill in on my lap top . I am now going on 92 years old. Filling in forms for a new bulb is a step backwards it puts you off making a claim . Which could be the idea of the form . I could have been sorted on the first phone call by simply asking the questions then as it was when Big Warantees started.

Friendly professional and informative

We had a fridge warranties from big warranty. We had paid for 5 years and when it broke it took big warranty over a month to get an engineer out in the end the fridge was right off as per their terms and conditions they should had offered a like for like replacement but instead they offered a quarter the value of the new fridge- very disappointing after 5 years. This insurance skim is noting but scam.

made 2 claims in a year. First they charged over £300 but never completed the repair. I complained twice: no reply. As a cancer suffered i am appalled. Just claimed for a broken hob, irreparable accidental damage. Original cost £279 6 years ago. Replacement now around £370 + £120 fitting. They offered me a paltry £119. Unbelievable. Avoid like the plague!

So great with the service n so kind yo mr .Thank you.

My claim was easily resolved and an engineer was due within a couple of days 😊

I wasn’t able to to complete my on line claim as I couldn’t get the model number for my my washing machine as I can’t open the door so Michael helped by completing the form for me which really helped

Very speedy and helpful, provided the emergency does get fast action