BikeBerry.com Reviews 178

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

this is a great company to work with there are many things that I appreciate from them. The very knowledgeable about their products and their ability to understand the conditions that you live in be... See more

Rated 5 out of 5 stars

Bell did such a wonderful job helping me make my decision to find what I needed. My accommodations go out to her for her experience and expertise in this process. She really needs a raise.... See more

Rated 4 out of 5 stars

The customer support from Scott was much appreciated. He notified me when the order was placed and got directly involved when delays were encountered with shipping. Scot followed through with me unt... See more

Rated 5 out of 5 stars

Excellent response to a comment of product anticipation...I e-mailed BikeBerry about this simply stating that I am 60...have always liked bike riding and now use it as an end of the day form o... See more

Company details

  1. Bicycle Shop

Written by the company

Bikeberry is the Motorized Bike superstore! We offer the largest selection of Gas Bicycles, Bike Engine Kits, Gas Bikes, Bicycle Motors Accessories and High Performance Parts to make you Motor Bicycle that fastest on the block. We have the best deals o...


Contact info

4.2

Great

TrustScore 4 out of 5

178 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was looking for something specific…

I was looking for something specific and I talked to Alvin seville and he told me what I was looking for y'all didn't have at the moment I gave him my email and asked him to email me if y'all are to get what I'm looking for in and he said they could do that. Thank you Alvin

11 July 2023
Unprompted review
Rated 5 out of 5 stars

Earl

Earl was very corruptive and respectful he was fast and got my money back in an instant I would highly recommend buying for this site.

10 July 2023
Unprompted review
Rated 5 out of 5 stars

Great Service

The gentleman who helped me, Alvin Seville I think that was his name was very helpful. The service was great!

6 July 2023
Unprompted review
Rated 5 out of 5 stars

Freddie Saves The Day!!!

I REALLY wanted the 10 spoke mag wheel set for my Switz Cruz stage 4 engine kit bike. I called BikeBerry and heard about how fast the chat option on the website was, hung up and went straight to the website. Within seconds I was chatting with Freddie. He told me that only the front mag wheel was compatible with my bike. At that point, the mag wheels were a no-go for me. I then told Freddie that I was looking for a duel lever brake setup. Not only did he give me the parts that I would need, but attached a video for the setup suggestion that he knew I would like! He was SPOT ON POINT for my needs! Thanx Freddie, you saved me a mountain of headaches and you saved the day! BikeBerry rocks! ✌🏾

6 July 2023
Unprompted review
Rated 5 out of 5 stars

I call him "5-star Freddie"!

I continually have shipping problems caused by the USPS on my end. Freddie was amazing unraveling the federal bureaucracy caused by the post office in our small rural town. Great job Freddie!

5 July 2023
Unprompted review
Rated 5 out of 5 stars

Issues with part that I ordered resolved

I've never done a review before so I hope this one's good enough for everyone I had an issue with a part that I bought for my motorized bike my my bike had three rings on it for the piston rings and they sent me a piston with only two rings but just like that when I called customer service they were able to find out and let me know that it had been redesigned that the other ones were no good so I was very thankful for their findings but doing anything they should pay for my first distance since it was should have been recalled????

30 June 2023
Unprompted review
Rated 5 out of 5 stars

Earl was helpful

Earl was helpful, although I would have liked more than an approximate shipping date he passed along the information available to him. His response time was quick and I do appreciate that

30 June 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look