Biker Rings Reviews 

545
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

0 STARS But not got that option ordered a dressing gown over a year ago e-mailed too many times to mention and received no reply at all so no goods and no refund just been robbed nothing more than thi... See more

Rated 2 out of 5 stars

I have never received the product and only one of my emails has been answered. I understand they have staffing issues because of Covid, maybe they should think of temporarily closing until they can of... See more

Rated 1 out of 5 stars

Exact same story as everyone else, ordered over 3 weeks ago, received a dispatch email but never received the goods. Emailed over a week ago to query delivery, absolutely zero response. Were quick eno... See more

Rated 2 out of 5 stars

Had an email to say order had been shipped. 14 days later, it still hasn't arrived & I haven't had any reply to emails sent asking for assistance.

Company details

  1. T-shirt Shop
  2. Headwear shop
  3. Streetwear store

Written by the company

Licenced Merch Megastore with a focus on great prices and great customer service, choose from thousands of designs from new megastars to classic rock legends.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

545 reviews

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1-star

No recent history of asking for reviews

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1.6

All reviews

(545)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

HEY CARL - PLEASE READ!

HEY CARL!

I see more negative reviews, we know you see them on here. You have replied to one and ignored emails to the company. Yet more proof you pick and choose what you respond to! So here it is, formally your last chance, refund me my money as promised to which I have proof you promised or face the consequences of me taking you to court.

So whilst we are at it and with the influx of new reviews which I imagine people are reviewing and awaiting your response - WOULD ANYONE ELSE LIKE TO TAKE THIS SCAMMER TO COURT? SEE HIS DAY IN COURT? IF I SET AN EMAIL UP AND POSTED IT ON HERE YOU CAN CONTACT ME - WRITE MORE NEGATIVE REVIEWS AND I WILL KEEP AN EYE OUT TO GAUGE INTEREST OVER THE NEXT WEEK

1 February 2022
Unprompted review
Rated 1 out of 5 stars

Nasty Company

I cannot complain about initial order but I needed to return an item and request the next size up. After 4 emails I have not received a reply. Wish I had read the reviews. Will never deal with them again

31 January 2022
Unprompted review
Rated 1 out of 5 stars

Can’t emphasise enough how appalling this company is. Avoid like the plague.

The other recent reviews all seem to have shared similar experiences… in summary:

1) Ridiculously late delivery. Took nearly 4 weeks to arrive. Very stressful just before Christmas as these were presents. I constantly had to chase for a response.
Was advised that these were going to be re-sent due to the non arrival of the original order. Thankfully the original order eventually turned up. But no sign of the re-sent order. All emails sent chasing this until the point of delivery were ignored by Biker Rings.

2) Delivery eventually arrived. Numerous items not included due to being out of stock (despite showing in stock on the website at the point of ordering). One item was the incorrect size.

3) Advised I would like a refund for the items not received and the incorrect item. No response. Had to chase again for a response, at which point I was offered vouchers for £70 - £50 vouchers as a refund and £20 as an apology. Despite the actual amount needing to be refunded being £66.96. So the “apology” was a bit meaningless really… No acknowledgement of the incorrect item or what to do with it until I stated I didn’t want the vouchers but I just wanted a refund. They asked for it to be sent back but provided no detail of how to do this. Once I asked for confirmation of the refund and details of how to do this the replies stopped again (despite replying very quickly to the previous two emails I sent the same day).
4) Eventually get the refund of the missing items after chasing four times. No refund or acknowledgment of the incorrectly sized item. Chased another three times for this before I got a response. After much debate around me sending the incorrect item back at my own cost for biker rings to review whether the item was incorrect or not, biker rings agreed to refund the remaining amount and for me to dispose of the item. Refund not processed and no response after three further attempts to chase this up. Currently pursuing a Section 75 claim to recoup my funds.

This is one of the worst companies I have ever dealt with… cue Biker Rings (or Carl Harrison) on here with a defensive comment (despite not being bothered to respond to emails or action refunds when agreed). Beyond amateur.

31 January 2022
Unprompted review
Rated 1 out of 5 stars

AVOID - If I could give it Zero stars I…

If I could give it Zero stars I would... Ordered 1st week of 2022, nothing received by 20 January 2022... emailed to ask why and when... no replay by 31 January... No phone number available. Gave up. Found this trustpilot page and wish I'd found it beforehand... AVOID

31 January 2022
Unprompted review
Rated 1 out of 5 stars

Ordered on 6th jan and nothing…

Ordered on 6th jan and nothing received. No reply to emails. Reporting to bank tomorrow

31 January 2022
Unprompted review
Biker Rings logo

Reply from Biker Rings

We are extremely short staffed due to illness so responses are limited due to that not ignorance.

We advertise 3 - 21 working days delivery in our terms and conditions and delivery FAQ. After 10 working days we can ask the royal mail to investigate. Below is the section from the terms and conditions you agreed to at the time of purchase.

Delivery and Time of Delivery
We estimate delivery at 3 to 21 working days, working days do not include weekends and UK National Bank Holidays. In the event of concern at non delivery by the royal mail after 10 Working Days we will request a formal investigation to locate your item. We do not advertise or infer a guaranteed delivery date.
If you no longer want the item we offer 60 day returns in as new condition,

I am sorry we have not been able to meet your delivery expectations.

Regards

Zoe Chalmers
Customer Services

Rated 1 out of 5 stars

My order has not arrived after 6 weeks

My order has not arrived after 6 weeks. Money has been taken. Was told that order was dispatched but nothing ever arrived. No responses from Biker-rings despite repeated emails. No phone number available so basically my money was taken and I have been ignored. This does not appear to be a legitimate business so I recommend people avoid. Unacceptable.

30 January 2022
Rated 1 out of 5 stars

The worst on-line retailer I have ever…

The worst on-line retailer I have ever experienced on-line, and I've bought a lot of things on-line. They took the money and from that point, no communication. Sent emails to ask about my order. They don't even bother to respond. Looks like I've lost my money to con-artists. No facility to pay with paypal, so they have that angle covered to prevent getting a refund for not receiving the merchandise. Avoid at all costs. Next stop. BBC watchdog.

28 January 2022
Unprompted review
Rated 1 out of 5 stars

I’m not impressed!!

I ordered from this company at the beginning of January. On the 17th I got an email saying my order had been dispatched. It’s now the 28th and I still haven’t received it. I have sent emails but have had no replies. They also seem to be using the name of another
reputable company and that company has never heard of them. Do not buy from Biker Rings!

February 8th
After sending several emails which were unanswered my order has finally arrived!
Not fantastic quality but there again it wasn’t expensive. Don’t think I would order again though.

28 January 2022
Unprompted review
Rated 1 out of 5 stars

Order STILL not delivered

I placed my order on 22nd December, was emailed to say it was dispatched on 2nd January, still had nothing delivered. I have emailed twice and haven’t had any reply. Definitely DO NOT use, I really wish I had looked at reviews before letting them rip me off, very annoying. Clearly a scam. However, they are very good at emailing to ask me to post reviews about my experience so I’ll keep posting bad reviews!

28 January 2022
Rated 1 out of 5 stars

I ordered a clash t shirt on xmas eve

I ordered a clash t shirt on xmas eve, still not received it, e mailed biker rings five times no reply, had my money though disgusting, I want my money back but haven't replied to me at all

28 January 2022
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY

Ordered on 9th Jan 22 and now 28th Jan, still no goods despite several email which they don't reply too. I'm not holding much hope of receiving the goods now after reading lots of other reviews.

28 January 2022
Unprompted review
Rated 2 out of 5 stars

Tshirt took over a month to get delivered.

I ordered a tshirt and it took juwt over a month to get to me! They kept saying they’d sent a replacement out to me but through it all I only ever got 1 dispatch email. The top is nice although I got a large and it’s way way bigger than any normal large top I’ve seen.

27 January 2022
Rated 1 out of 5 stars

Avoid to avoid being ignored and fleeced

Having placed an order mid December, I had to wait over 4 weeks and nothing arrived. I chased it up and received an email saying it had been 'lost in the post'! - This duly arrived but only contained 1 or the 2 items I had ordered.

I mailed again with photos....nothing. I mailed again asking for a response.....nothing! - 4 emails later and still not even an acknowledgement never mind a solution.

A shame after they were so apologetic 1st time round. _ Hold no hope of a refund either.

26 January 2022
Rated 4 out of 5 stars

Item is great

Item is great. Had some delays with delivery but communication was good. Item arrived safe and well packaged just late

26 January 2022
Rated 1 out of 5 stars

DO NOT BUY FROM THESE PEOPLE !

No T shirt, Emails sent, replied to one which blamed Royal mail. Order was despatched allergedly on 2/01/2022 still no goods. Now 25/01/2022 chasing refund. DO NOT BUY FROM THESE PEOPLE PLEASE !

25 January 2022
Unprompted review
Rated 1 out of 5 stars

very poor

T-shirts are ok BUT

2 items took well over a month to arrive, when I emailed for an update (no phone to be found) there was no answer to any of the emails.

Will never buy here again.

25 January 2022

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