Fine except for the shipping. A lot of hassle with UPS and their frequently asking for adress despite the adress was put in 4 times. Should arrive to the door, did not, had to wait another day to fetc... See more
Company replied
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Fine except for the shipping. A lot of hassle with UPS and their frequently asking for adress despite the adress was put in 4 times. Should arrive to the door, did not, had to wait another day to fetc... See more
Company replied
Yes each and everything were perfect and collect size according to my need and as they described. Really happy with the purchase from bildelar
Company replied
Useful product and was easy to select based on the car model. The delivery charge was too much and on top of that it was delivered to a collection point.
Company replied
Good car parts, nice delivery time 🙂👍
Company replied
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It was my first try and ordered many car parts. I ordered on monday and received the products from Sweden on friday . I am satisfied and wıll advıce to my friends.
This could have been 5 stars. Good price, ok deliverytime, 10 days if they had put in the right information about me. Now it took 3 weeks. When the package comes to Sweden the swedish Postnord takes over but they didn't get the right info of me from this company. Instead of my contact info they got Bildelaronline24 e-mail as "my" notification e-mail so I never knew Postnord had my tyres. I placed the order 8 June and got them 29 June. I've been without a car the whole time and I also lost 20 euro in a car inspection offer which expired because it took 3 weeks to get the tyres and alot of time and energy spent, asking wondering where they are. I got 7 tracking numbers from Bildelaronline24 which is strange. Some of them showed that they had not been sent and the rest where in the same place in Sweden on their way for many days. Impossible to know where they all were.

Reply from Bildelaronline24
i looked online, i got what i wanted, happy...what more do you want me to say.
I give you four stars out of five. I bought a whole Brake system for my car. You have been keeping good communication and delivered quickly and more importantly came with right parts. Overall I am not completely satisfied as parts of this business deal could have been done somewhat better.
Price is good but looks like its adapted to the Swedish market. Otherwise it could preferably be a little lower! Thank you.
There was 2 products missing and i did’nt get any positiv respons from seller. I made a reclamation trough paypal but didnt get my products even though i paid for the missing products.
beware! charges extra in the last payment step that is not visible in the shopping mode. high transport cost, in my case 85% of total.
can't close account yourself. will be referred further several times and finally to a company in Germany to close the account.

Reply from Bildelaronline24
UPDATE 15/1/2020:
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Even though Bildelaronline24 responded to this review, nothing actually happened. Half way through December (2.5 months after ordering), I cancelled my order. However, the incompetence didn't stop there. They actually needed to know where my tires are before they could refund me. After one month, I was so fed up with that I did chargeback through my credit card provider. Ridiculous.
ORIGINAL REVIEW 24/11/2019:
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Absolutely the worst webshop service I have ever had. I ordered winter tires two months ago and I still have not received my tires. In one week it will be illegal to drive my car because I don’t have winter tires.
They reply quickly when you mail them, I’ll give them that. Half of the time the reply is in Swedish, the other half in English. Often answers are non-sensical, misinformed or just plainly blaming things on me or their delivery company.
The worst was when they shipped the tires and then lost them for almost the entirety of October. They didn’t know where they were. When they got returned, they asked “why didn’t you pick them up?”. That’s after about 10 emails from me asking them when I would get my tires. Then they spent the entirety of November trying to send them again. I still don’t know where they are and if I will have them on time.
I advise everyone to not buy from this company. I know they have good reviews but what I experienced in the last months has been stressful and aggravating – not the kind of emotions you want to go through for a simple order online.
Their unwillingness to fix the mess they have created themselves has been astounding. They could have sent a new order at any time but never did. Instead they offloaded their internal problems onto their customer who already paid. What kind of company does this do their customers?
And here I sit write this on a Sunday evening. One week to go and I still don’t know what is going to happen. It’s pathetic.

Reply from Bildelaronline24
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