Bildelaronline24 Reviews 

5,613
TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

Fine except for the shipping. A lot of hassle with UPS and their frequently asking for adress despite the adress was put in 4 times. Should arrive to the door, did not, had to wait another day to fetc... See more

Company replied

Rated 5 out of 5 stars

Yes each and everything were perfect and collect size according to my need and as they described. Really happy with the purchase from bildelar

Company replied

Rated 4 out of 5 stars

Useful product and was easy to select based on the car model. The delivery charge was too much and on top of that it was delivered to a collection point.

Company replied

4.5

Excellent

TrustScore 4.5 out of 5

6k reviews

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4.5

All reviews

(5,613)

110 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Review/summary

+ Good offers
+ Acceptable prices
+ Easy to order
+ Parts fit ok.

- Delivery time could be a little bit faster.

Grade: 4

23 May 2018
Unprompted review
Rated 2 out of 5 stars

False advertisement

I've previously used bildelar24 and the parts are cheap and thus I don't instantly warn other users not to use the site, however their website is cheap and misleading with various sales "always" going on.

On top of this they always list parts as available with expected delivery times of 2-3 days, as was the case with the part I ordered. This is almost never true in my experience.

I ordered a part a couple of days ago and they still haven't even sent out the part. I called customer support and the part was supposedly "in a different warehouse".

22 May 2018
Unprompted review
Rated 4 out of 5 stars

Overall Ok

Overall Ok, Good.
Sometimes difficult to find the correct part to my model.
Sometimes to many suppliers to the same part.
Prise is good. Deliver time okay.
Bether tracking of transport could be possible.

14 May 2018
Unprompted review
Rated 1 out of 5 stars

Unaccepable logistics and customer service.

Good choice of parts but extremely bad logistics and customer service.

After 10 business days of waiting for my parts I called customer service to ask where my parts had gone. The answer from customer service: Your order is on its way, if you are unhappy you can choose not to pick up your parcel at the post office! ... WHAT???

To avoid further delay of the repair of my car I had no other choice but to pick up the order, after a few more days of waiting. Had to trace where it was myself.

Unfortunately I have had a similar experience with bildelaronline24 before.

Conclusion: If you have plenty of patience and time you can shop here.

4 May 2018
Unprompted review
Bildelaronline24 logo

Reply from Bildelaronline24

Hello Tony,

Thank you for your review!

We are sorry your package was not delivered as promptly as you expected.
Unforeseen problems may occur during delivery and cause delays.
As it is the shipping company that is responsible for delivery, it is difficult for us to influence them.

As for our agent's reply it was an answer to your question about canceling the order.
We are unfortunately unable to cancel an order that was already sent. That is why we asked you to not accept the parcel when delivered.

Again, we apologize for any inconvenience we might have caused and look forward to filling your future orders in timely manner.

Best regards,
Bildelaronline24.se

Rated 5 out of 5 stars

Bra bra

It fast delivery and goods were in very good condition.

26 April 2018
Unprompted review
Bildelaronline24 logo

Reply from Bildelaronline24

Hello Hijazi,

Thank you for your review!

Best regards,
Bildelaronline24.se

Rated 2 out of 5 stars

Delivery took too long

Delivery took too long. More than 4 days

2 April 2018
Unprompted review
Bildelaronline24 logo

Reply from Bildelaronline24

Hello Mattias,

Thank you for your feedback!
Delivery to Sweden will take between 3 and 7 days, depending on where you live.

Best regards,
Bildelaronline24.se

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