I have filed multiple complaints about…
I have filed multiple complaints about the wrong sized products received, but I'm getting no updates from the customer care team! No feedback on refund or returns!
14 April 2026
Unprompted review
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Company details
Written by the company
Founded in 1973 in Australia, Billabong is an iconic brand born from surf culture. Born on the beaches of the Gold Coast, it quickly established itself as a global reference thanks to its technical expertise and authentic link with the ocean. The brand offers a wide range of products, from boardshorts and wetsuits to lifestyle clothing and accessories, designed to accompany board sports enthusiasts as well as casual style lovers. Billabong stands out for its commitment to quality, durability, and innovation, while remaining faithful to its heritage. Inspired by nature and adventure, it embodies a free and creative spirit, carried by an international community of riders and explorers.
Contact info
France
- billabong-store.ie
2.8
Average
4 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
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item.out of stock.paid,refund not…
item.out of stock.paid,refund not received!
5 January 2026
Unprompted review
Appalling customer service (or lack…
Appalling customer service (or lack of). No way to speak to a person. All reviews are about the abhorrent service; you’d think they’d do something about it.
16 January 2026
Unprompted review
Good site to get solid surf clothing
Good site to get solid surf clothing. Some time the product you ordered might not be available at time slection and packing. Otherwise I cannot fault the site.
17 September 2025
Unprompted review
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