I am glad to have a way now, to spend a lot less time writing invoices, than without Billdu. It's especially practical, that I can duplicate an invoice and just change the date, and that I can immedia... See more
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Review summary
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Based on these reviews
easy to handle and create invoices ; estimates ; track unpaid invoices and add pics to quotes ; only one issue is that I would like billdu to have a desktop version overall great app
It does what I need it to do The UX is intuitive And .....It's free for what I need!
Super easy to use. Took me 20min looking around untill i was sending out estimats. And with the convert to invoice from estimate when the job is done made it super easy
Company details
About Billdu
Written by the company
Professional invoice maker for small businesses
Create professional-looking invoices, estimates, purchase orders, delivery notes, and more in just a few seconds.
The Billdu app is extremely easy to use, saves you time, and works across all your devices. Accept card payments and let your clients pay you right on the spot. Track and upload your expenses as you go. With Billdu, your data is always synced and secure, anywhere and everywhere you need it.
But Billdu is more than an invoice maker. Online booking, online store creation, and live chat are just a few of the many features and tools that’ll help you run and scale your business smoothly.
Free 30 day trial, no credit card required. Try it now.Contact info
Solar House, 915 High Road, North Finchley, N12 8QJ, LONDON , United Kingdom
- support@billdu.com
- billdu.com
3.9
Great
876 reviews
Replied to 73% of negative reviews
Typically takes over 1 month to reply
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Huge Price Increase + Poor API Integration
We started using Billdu.com with high expectations, but the experience ended up being quite disappointing. After just a couple of months, they changed their premium plan without any warning — reducing the number of allowed companies from 3 down to 1. This effectively meant a 3× price increase, which felt completely unfair and unprofessional. Because of this sudden change, we were forced to switch to another provider, and all the money we invested into the subscription and integrations basically went to waste.
Additionally, their API is outdated and difficult to work with. Integrating Billdu with platforms like Make.com was unnecessarily complicated and time-consuming. For a service that presents itself as modern and business-friendly, this was a major letdown.
Overall, the experience was not worth the trouble.
30 November 2024
Unprompted review
Reply from Billdu
Hi there Vlado,
Thank you for leaving a review of your experience with us. We appreciate you taking the time to go into such detail. This is, undoubtedly, very helpful in our mission to keep improving what we do.
We completely understand the frustration price changes cause. It's important for us to communicate any upcoming modifications transparently so that our users can prepare for them in advance. We would love to review the specifics of your subscription so that we can offer a suitable solution going forward. Please contact our team at reviews@billdu.com - we'll keep an eye out for your email.
Once again, thanks for writing your feedback touching on our subscription model and design. It'll be passed on to the relevant departments!
Many thanks,
Billdu Support Team
they make me work really easier i love…
they make me work really easier i love u billdu
10 July 2025
Unprompted review
Fantastic app and website
Fantastic app and website, clear and easy to navigate and saves me so much time with quoting and creating invoices.
20 November 2025
Unprompted review
Poor after sales support from Billdu Team
Billdu's after sales support is very poor. I subscribed to this program to be more efficient in business, especially the automated function of invoicing my clients.
Months after months I realized that the automated recurring invoice function does not work 100%. All my invoices aren't being sent.
I have mailed support for assistance to no avail...no support. I am now manually selecting each unsent invoice and sending them...a total defeat of the automated function!
20 November 2025
Unprompted review
Reply from Billdu
Hi Jürgen,
We're really sorry to hear you couldn't rely on the automated invoicing feature. It's understandable that this caused frustration - we'd love to improve your experience of Billdu so far.
Please email our dedicated support team at support@billdu.com who will look into this issue and investigate. Please mention you left us a Trustpilot review so that we can prioritize your query as a result.
Many thanks for your patience and looking forward to hearing back from you!
Billdu Support Team
It's very straightforward and extremely…
It's very straightforward and extremely useful. I use it for invoicing and it's such a simple process, the invoices get made quickly and emailed directly to the client.
15 November 2025
Unprompted review
Nice maker
Cool invoice/delivery note builder to use for companies, really easy.
10 November 2025
Unprompted review
It isnt simply in use
7 November 2025
Unprompted review
Reply from Billdu
Hi Marta,
Thank you for leaving us feedback - we appreciate this!
We'd love to review your experience further. Would you please be able to add more details to your query and email us more information at reviews@billdu.com? We want to resolve any issues you may be having with the app, as well as improve our service based on your review.
Looking forward to hearing from you!
Billdu Support Team
The free plan is actually very useful…
The free plan is actually very useful for all my basic side hustle needs and gives it a professional look too.
7 November 2025
Unprompted review
Easy to use. High functionality
5 November 2025
Unprompted review
The idea is great but like all good…
The idea is great but like all good ideas at the start they turned greedy by changing their strategy and systems to charge you more.
There invoice program is ridiculous as if you send a client an invoice and they pay a deposit you add this payment to the invoice which then says the balance owing. If for some reason though you need to change the invoice all the payments disappear. You then have to reissue payments which in return send more payment receipts to your customers who then look like they have paid more than they actually have.
I tried to bring this up with Bildu and all you get is a Ai response that for over 3 hours said it was going to connect me to a human team member but never does. Really poor and pathetic customer service
3 November 2025
Unprompted review
Reply from Billdu
Hi there,
Thank you for taking the time to write such a complex and detailed review. We appreciate this feedback a lot.
We're sorry that when you tried to get this looked into, you weren't able to get through to our support team. If you still require help, please email us at support@billdu.com and request human assistance. You can also mention that you left us a review on Trustpilot so that we can prioritize your query.
Many thanks for your time,
Billdu Support Team
Application très simple d'utilisation
Très bonne application de gestion
2 November 2025
Unprompted review
Overcharged me 203$ for something I…
Overcharged me 203$ for something I haven’t subscribed
17 October 2025
Unprompted review
Reply from Billdu
Hi there,
We're so sorry to read about the unexpected charge.
Please email us at support@billdu.com as we'd love to look into this and rectify any issues that may have occurred. So that we can locate your query and prioritize it, please mention that you left us a review on Trustpilot.
Many thanks for your patience!
Billdu Support Team
Simple & easy to use.
4 October 2025
Unprompted review
They just don’t come back to you when a…
They just don’t come back to you when a problem needs sorting. I have tried email to support. I have tried help on app. There is no number to talk to a person. Extremely disappointed
They have now replied and sorted. Just need to up their game on customer service.
30 September 2025
Unprompted review
Reply from Billdu
Hi there Paul,
We're very sorry to read about your experience and that you feel let down. It's our priority to rectify this and improve our customer support approach going forward.
We appreciate that you took the time to update the review - please rest assured that we took your feedback into consideration and we're working hard on making sure our customers feel taken care of and supported.
If you need anything else, please don't hesitate to email us again at support@billdu.com. We're here to help!
Best wishes,
Billdu Support Team
Very user friendly
Very user friendly. Exactly what I was looking for our mechanic workshop. Highly recommend!!
25 September 2025
Unprompted review
Absolutly scam
Absolutly scam, I fill details on page what I found where was bla bla text about free free free and after fill all details what I need on documet it want to register and after that whole document was lost. FY
24 September 2025
Unprompted review
Reply from Billdu
Hi there,
We're really sorry to hear about your experience using Billdu.
At the moment, once you create an account with us, you get a 7-day free trial during which you have access to all premium features of the app. We understand that time is important and as such, it was frustrating for you to lose the document you were working on. If you're still open to using Billdu, please email us at support@billdu.com and we'll gladly guide you through setting up an account and making use of our free trial.
Many thanks for your patience and wishing you all the best!
Billdu Support Team
It does what I need it to do
It does what I need it to do
The UX is intuitive
And .....It's free for what I need!
19 September 2025
Unprompted review
Very user friendly
18 September 2025
Unprompted review
Very easy step by step instructions.
5 September 2025
Unprompted review
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