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Rated 5 out of 5 stars

Bill Hero is a fantastic service. Over 5 years they have save me thousands. Set and forget, once you’ve signed up the scan your bill and the market each month and let you know when a better deal comes... See more

Company replied

Rated 4 out of 5 stars

Gas is too complex for busy consumers to do a comparative cost analysis, shame on the suppliers for the complexity, but Bill Hero saves me the grief. Electricity is "milk from the same cow" so w... See more

Company replied

Rated 5 out of 5 stars

I’ve been with Bill Hero for two years now and their service is absolutely amazing. They help you with finding the best energy retailer with the most convenient rates. All you have to do is subsc... See more

Company replied

Rated 5 out of 5 stars

If you are like me, making your own comparison of energy providers is frustrating and time consuming. I don’t understand the identification terms used in the industry or how to work out the “deals” a... See more

Company replied

Company details

  1. Price comparison site
  2. Energy supplier

Written by the company

Bill Hero guarantees to save you money on your energy bills. We'll automatically monitor every bill for you, compare each bill against every plan from every retailer across the entire market, and then help you switch whenever you can save. You'll save money without even thinking about it. Welcome to Savings as a Service ❤️ from Bill Hero.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

92 reviews

5-star
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Rated 5 out of 5 stars

Worth the membership fee !

The site is easy to navigate ,just upload your bills and wait for the recommendations!
The online help is very responsive and helpful in answering any queries.

10 July 2023
Unprompted review
Bill Hero logo

Reply from Bill Hero

Thanks Anthony

Rated 5 out of 5 stars

Bill Hero even Better

Bill Hero comparison results save a lot of time & money.
Even better, have realised -Bill Hero results are dynamically recalculated every time you open your link, so the results are always displayed with the latest updates available.

3 July 2023
Unprompted review
Rated 4 out of 5 stars

Have been with Bill Hero for many years…

Have been with Bill Hero for many years and saved lots of this time period. No searching and comparing on the internet for hours. Last saving was $283 annual. With power prices increasing all the time this is a worthwhile to signup to.

10 June 2023
Unprompted review
Bill Hero logo

Reply from Bill Hero

Thanks Sue!

Rated 4 out of 5 stars

outsourcing made easy

I like the idea of outsourcing searches for better energy deals. On billhero's advice, I've now switched twice. My only issue was the first switch was to Powershop. Is it just me or is this company's billing method so complicated that it's impossible to grasp? On billhero's suggestion, I've now switched to Red Energy which seems simple and straightforward. Phew.

24 May 2023
Unprompted review
Rated 1 out of 5 stars

Better to do your own research

For the second month running I have been advised by Bill Hero to switch my plan to the plan I am already currently on and quoting an annualised saving of $268.09.
Save your $50 people and do your own research. It takes 15 minutes to enter the numbers into a spreadsheet and work out what is best for you.

So I contacted the Bill Hero support team as they requested to hopefully seek a resolution. They confirmed receipt of my email and two days later sent another email advising that my support ticket had been closed. No attempt at a resolution whatsoever.

Like I said, save your money and do your own research.

4 May 2023
Unprompted review
Bill Hero logo

Reply from Bill Hero

Hi BB, I'm sorry to see that you've aired this issue here for a second time, but you have not contacted our support team to seek an actual resolution.

Rated 5 out of 5 stars

So easy I don't know why everyone does…

So easy I don't know why everyone does not use this service. It's saved me thousands and switching is easy even for a lazy person! Gas and electricity companies rely on you not shopping around for the best deal and make it hard to compare. This takes all the guess work out. It found me the best deal by far and I have swapped once more since then, based on their recommendation. I trust them to do the hard work because choice recommends them and because my experience has been outstanding.

1 April 2023
Unprompted review
Bill Hero logo

Reply from Bill Hero

Thanks for the review Much Grey!

Rated 5 out of 5 stars

Recommended by Choice Magazine

Recommended by Choice Magazine. I have already saved well in excess of my expectations and this is a simple no fuss way to do it. I recommend Bill Hero without qualification.

27 April 2023
Unprompted review
Bill Hero logo

Reply from Bill Hero

Thanks for the review!

Rated 5 out of 5 stars

Everything about BillHero is terrific

Everything about BillHero is terrific. Have been a customer for at least 18 months and have saved me a fortune. Customer service are always quick to respond and guide me through my “technical issues” as I am definitely not tech savvy. So glad I found them and highly recommend them to all.

18 April 2023
Unprompted review
Bill Hero logo

Reply from Bill Hero

Thanks for the review Theeresa!

Rated 5 out of 5 stars

If you want to save money, use Bill Hero

If you want to save money, use Bill Hero to assess your energy bills. It is a no brainer! I have used Bill Hero for the last 3years and the savings have been enormous! You won’t regret it.

9 February 2023
Unprompted review
Bill Hero logo

Reply from Bill Hero

Thanks for the review Margaret!

Rated 5 out of 5 stars

Billhero gives us peace of mind that we…

Billhero gives us peace of mind that we are saving money and not being taken advantage of. We don't always follow through on the swaps to a new company but feel being a subscriber is well worth it.

1 February 2023
Unprompted review
Bill Hero logo

Reply from Bill Hero

Thanks for the review Kerryn! You're always in control with Bill Hero, and you can act on the results we generate for you, or not. But no matter what.you choose to do, you're always kept fully informed about what you're paying for energy vs what's available to you in the market.

Rated 5 out of 5 stars

Great service

Great service. Independent from suppliers, they monitor my electricity bill for me for a very reasonable price of $49 per year. You can set the level of savings that you would consider switching suppliers and leave the rest to them!
Over the last 2-3 years they have saved me more than $1000 in electricity bills with a further $500 of savings from the current switch made yesterday.
Highly recommended. Great to have a guide through the electricity supply minefield.

31 January 2023
Unprompted review
Bill Hero logo

Reply from Bill Hero

Thanks for the review David!

Rated 5 out of 5 stars

If you are like me

If you are like me, making your own comparison of energy providers is frustrating and time consuming. I don’t understand the identification terms used in the industry or how to work out the “deals” according to my power usage. Enter Bill Hero to the rescue! Bill Hero does all that for me. I’ve saved hundreds of dollars by letting Bill make energy comparisons for me.

8 January 2023
Unprompted review
Bill Hero logo

Reply from Bill Hero

Thanks for the review LB! We're very glad we've helped you save on your energy bill expenses!

Rated 5 out of 5 stars

Very happy

We have just renewed our subscription because we believe the annual fee is great value versus paying much more than you need to for electricity. Saves all your time too in trying to do the research yourself 👏👏

3 January 2023
Unprompted review
Bill Hero logo

Reply from Bill Hero

Thanks for your support Susan!

Rated 5 out of 5 stars

Terrific service, free!

These guys are great, and their service is free for consumers. Down to earth, responsive, and approachable. Cannot fault.

30 December 2022
Unprompted review
Bill Hero logo

Reply from Bill Hero

Hi Michael thanks for the review! But just to be clear for other readers, Bill Hero is actually a paid service, not 'free for consumers'. We charge a (very modest) subscription fee in return for automatically monitoring and comparing every energy bill for our subscribers and helping them always stay on the very best-priced plans available

Rated 1 out of 5 stars

We have been asking them for months to…

We have been asking them for months to cancel our service/agreement due to many unacceptable issues. These included lack of response,communication. They continue to ignore emails and requests. Avoid.
Joined May and issues from July onwards

Have had what appear good recommendations made, will wait for bills to confirm.
However communication is very poor and non existent if you ask to cancel.

5 September 2022
Unprompted review
Bill Hero logo

Reply from Bill Hero

Hi Franco, I believe we've already resolved your questions and concerns. Please contact our support team if you require further assistance.

Rated 1 out of 5 stars

Suggested savings are not real

Suggested savings are not real. IMO the advertising is deceptive and misleading. When challenged on this Richard Foxworthy was evasive and avoided taking action or responsibility.

21 October 2022
Unprompted review
Bill Hero logo

Reply from Bill Hero

Hi Iain, yours was a very unusual situation which we've explained for you at length, and I believe has been resolved. Please recontact our support team if you require further assistance.

Rated 4 out of 5 stars

Gas is too complex to really get a cost…

Gas is too complex for busy consumers to do a comparative cost analysis, shame on the suppliers for the complexity, but Bill Hero saves me the grief.

Electricity is "milk from the same cow" so why pay more to all these parasitic billing companies.

Bill Hero combats the "Energy for Maximum Profit" narrative that has taken over Energy markets. Thanks!

21 July 2022
Unprompted review
Bill Hero logo

Reply from Bill Hero

Thanks for the review Mechpat! Great to hear that Bill Hero is working well for you!

Rated 5 out of 5 stars

Super easy company to deal with

Super easy company to deal with. Real savings made easy. Love the fact this is an independent fee for service product so i feel confident i am getting the best deal every month!

15 September 2022
Unprompted review
Bill Hero logo

Reply from Bill Hero

Thanks for the review Debbie!

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