Bill Plant Driving School Reviews 

9,414
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,391 reviews, reviewers overwhelmingly had an excellent experience with this company. Customers frequently praise the staff for their exceptional patience, calm demeanor, and supportive approach, which significantly aids in building confidence. Many highlight the effective teaching methods and clear instructions provided, making the learning process easy to grasp and enjoyable. The overall service and user experience are consistently described as positive, with many successfully passing their tests due to this guidance. However, some people mentioned issues with customer service, including difficulties in instructor assignment or follow-up communication. There were also instances where instructors were reported for unprofessional behavior, such as lateness, being on their phone during lessons, or exhibiting rudeness.

What people talk about most

Staff

Reviewers mention positive feedback about staff, with many praising instructors for their patience, clear... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers praising the patience and... See more

Service

Users describe positive interactions with service, with many reviewers praising instructors for their... See more

Instructions

People report positive experiences with instructions, praising instructors for their clear communication and... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers expressing appreciation for helpful and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Successfully passed my driving test at Morden with 20 hours of lessons with Jonathon J. My instructor was very kind. His teaching style suited me and allowed me to improve. I would definitely recommen... See more

Company replied

Rated 5 out of 5 stars

Delivered, consistent, honest and constructive criticism over every lesson. Had guided freedom to determine what to learn and practice. Strict but fair and kind. Knows what she's saying. Drives how sh... See more

Company replied

Rated 5 out of 5 stars

I had a brilliant teacher, Paul Ibbotson. He taught me in a methodical, easily digestible way, while still being able to have a great chat every lesson. This made the whole process of learning to driv... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing! Thank you so so much to Emma from Bill Plant for being such an amazing instructor and helping me pass my driving test today on my first try!! Emma has been nothing but support... See more

Company replied


Company details

  1. Driving school

Written by the company

Winner of the Intelligent Instructor's 2025 National Driving School of the Year Award & Training Provider of the Year 2025 Award. Bill Plant Driving School operates nationwide, offering both Manual and Automatic Driving Lessons. Pass your test or train to become an instructor in the comfort and style of our market leading Volkswagen tuition vehicles.

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

9k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(9,414)

1,288 reviews in the last 12 months

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Icklima

Rated 5 out of 5 stars

Icklima was an amazing teacher and was…

Icklima was an amazing teacher and was very patient and kind. Helped me pass very well!

11 March 2026
Unprompted review
Bill Plant Driving School logo

Reply from Bill Plant Driving School

Hi Sahil,

Thank you so much for your brilliant review! We’re thrilled to hear how much you enjoyed learning with Icklima. Her patience, kindness, and supportive teaching style clearly made a real difference — and it’s fantastic to hear she helped you pass so confidently.

Icklima will be absolutely delighted to read your kind words. Congratulations again on your success, and enjoy every moment of your driving freedom!

Rated 5 out of 5 stars

I had a fantastic instructor

I had a fantastic instructor, Icklima and only thanks to her teaching technics which she adopted to my needs and constant state of anxiety and self doubt, I have today passed my test. She was never late for the lesson and never cancelled. Thank you Icklima, you made my dream come true.

30 August 2025
Unprompted review
Rated 5 out of 5 stars

After having 18 hours of driving lesson…

After having 18 hours of driving lesson I’ve successfully passed my driving test first attempt. Such a miracle for me and also for my instructor Icklima. She had been a very helpful and supportive instructor and made me feel comfortable and confident to work on the mistakes that I find a bit hard but at the end of my driving journey as a learner driver I’m happy to say that from the 4th April 2025 which is today I’m officially a full Licensed Holder

4 April 2025
Unprompted review
Rated 5 out of 5 stars

I just passed my driving test

I just passed my driving test, and I believe Icklima zakrya my instructor paid a huge role from the first lesson I could easily tell she was overly experienced, she is very informative and is also a very calm driver which is great for anyone learning how to drive. I only had 5 lessons with her and passed with 3 minors I recommend her for anyone learning how to drive. +44 7877 545336 is her number I advise everyone use her

4 December 2024
Unprompted review
Show reviews in all languages. (9,414 reviews)

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