Biltong St Marcus Reviews 

185
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 115 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product selection, showcasing delicious biltong, fresh meats, and prompt delivery services that successfully bring a comforting taste of home right to the doorstep. Shoppers regularly mention how remarkably easy it is to place orders online, noting the competitive prices, careful packaging, and wonderful variety available. However, some customers also noted occasional delays with delivery times that did not match the schedule presented on the website. A few reviewers were additionally dissatisfied with specific product textures or taste, describing certain items as being overly oily or lacking proper quality.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the incredible selection,... See more

Quality

Consumers find quality to be a source of great satisfaction, frequently praising the outstanding taste and... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the speed and efficiency of... See more

Service

Clients share satisfaction on service, frequently praising friendly staff, efficient communication, and... See more

Order

Reviewers highlight positive aspects of order, noting that making purchases is very easy and delivery is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything that this company produces is amazing. The taste of the Biltong and Droewors is great and both the Chicken kebabs and Flatties are very tasty and succulent. The shop has an incredible sel... See more

Company replied

Rated 5 out of 5 stars

Absolutely love these guys for stocking Windhoek Draught and allowing me to indulge in my favourite lager! Been ordering for a short while now, the delivery is quick and the prices are VERY... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ A Taste of Home Away From Home Whenever I start feeling homesick since leaving South Africa, St Marcus is my go-to. Their selection of South African groceries is fantastic, and everything... See more

Company replied

Rated 5 out of 5 stars

Love the choice of meats, the quality of cuts and speed of delivery!! Amazing products - regularly buy here. There is a lot of good biltong out there but especially the leaner cuts are often dry and w... See more

Company replied


Company details

  1. #13 of 25 best companies in Meat Products
  2. #9 of 24 best companies in Supermarket

Information provided by various external sources

We have the largest selections of South African products in the UK. Come and try our award winning 24 varieties of Biltong & Droewors, 14 varieties of Boerewors, Sosaties, Stokkies, Ribs, Flatties and much more! Also the manufacturers of STM Energia


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

185 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(185)

115 reviews in the last 12 months

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Rated 5 out of 5 stars

Viral popularity!

Not only is the service extremely quick and efficient, the products are so delicious that everyone at my rugby club, in my offie, in my son’s year at school etc etc etc now orders too!

25 March 2026
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Reply from Biltong St Marcus

Great to hear the word has spread so far! Thank you so much for the 5 stars. We really appreciate it.

Rated 5 out of 5 stars

Best SA shop

I have purchased items from different SA stores in the past, but since finding Biltong St Marcus, this is the only one I use. Good range of products. Products are always fresh, delivery super fast and fair pricing. What more could you want? Love the homemade rusks too!

31 March 2026
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Reply from Biltong St Marcus

We are so happy you enjoy the shop so much. We really appreciate your support. Thank you so much for the 5 stars.

Rated 5 out of 5 stars

Best Biltong in the UK!

Fantastic product - their biltong is the best I've tried in this country!
Service was great too - next day delivery was very helpful!

31 March 2026
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Reply from Biltong St Marcus

We're so glad you love our biltong! Thank you so much for the 5 stars.

Rated 5 out of 5 stars

Five Stars

Five Stars – Service Beyond Expectation
What started as a simple order turned into something truly special, thanks to St Marcus South African Shop.
Living on the opposite side of the world, I wanted to send something meaningful to my mom, who is in a care home. Like many people in that situation, you hope for the best—but you don’t always expect a business to step outside the usual transaction. St Marcus did exactly that… and more.
Not only did they prepare the goodies beautifully, but they went the extra mile in a way that genuinely touched my heart—they ensured that the delivery was made personally to my mother. That small but incredibly significant gesture turned a gift into a moment of connection, comfort, and joy for her.
This wasn’t just customer service. This was human kindness.
In a world where so much is automated and impersonal, St Marcus reminded me what true service looks like: care, attention, and a willingness to make something special happen for someone they’ve never even met.
They didn’t just fulfill an order—they created an experience, bridged a distance, and brought a smile to someone who needed it.
For that, they haven’t just earned a loyal customer—they’ve made a friend.
I will absolutely be ordering again for future special occasions—and regularly beyond that. If you’re looking for a business that genuinely cares and delivers more than expected, look no further.
Highly recommended.

30 March 2026
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Reply from Biltong St Marcus

Thank you for such a thoughtful review, it genuinely means a lot to us.

We’re really glad we could help make that moment special for your mom.

Rated 5 out of 5 stars

Brilliant service- fresh items

I have given 5 stars as may not be the stores fault but maybe through exporting. All the items were perfect and fresh except the sweetie pie marshmallow easter chocolate. All of them when opened even when placed in fridge they were oily and the chocolate fell apart, didn't taste quite the same.
But that won't stop me from buying from this store again, just won't purchase the sweetie pies. The box still came quickly even though had a detour to Cambridge for some reason but was notified so all good 👍

26 February 2026
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Reply from Biltong St Marcus

Thank you so much for the 5 stars, we really appreciate it.

Your chocolate might have melted slightly during transit - not sure what could have happened there. Sorry you experienced that in any case. But great to hear you enjoyed the biltong and service. All the best.

Rated 4 out of 5 stars

Products were packaged well and looked…

Products were packaged well and looked as displayed ..wish there were promotional offers to go with products . But I throughly enjoyed everything I got..Am hoping to order more soon.

23 February 2026
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Reply from Biltong St Marcus

So glad you enjoyed the service.
We do run promotions via our website, social channels, and newsletter, so it’s worth keeping an eye out there.
All the best :)

Rated 5 out of 5 stars

Great company with excellent products…

Great company with excellent products and the staff are very helpful

2 March 2026
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Reply from Biltong St Marcus

Great to hear you’re happy with both the products and the team.
Thank you very much for the 5 stars :)

Rated 5 out of 5 stars

So very easy to order and if there is a…

So very easy to order and if there is a problem they phone and tell you, which I appreciate.
Also it takes no time to send the order out which I find so unusual these days.

25 February 2026
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Reply from Biltong St Marcus

Thank you so much for taking the time to give us 5 stars review and great feedback!

Rated 3 out of 5 stars

Expensive shipping

The products are expensive and you have to buy a lot to qualify for free shipping. But it’s nice.

25 February 2026
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Reply from Biltong St Marcus

Hi Els, thank you for your feedback. We charge shipping separately so that we can keep our grocery prices as low as possible, rather than increasing product prices to cover delivery costs.

Rated 5 out of 5 stars

Biltong is spot on.

Biltong is spot on.
Droewors however needs to be a bit dryer on the outside and softer in the middle.

24 February 2026
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Reply from Biltong St Marcus

Thank you for the 5 star review and feedback. We'll definitely look into this :)

Rated 5 out of 5 stars

Excellent delivery and easy to use…

Excellent delivery and easy to use website. And biltong and droewors super with excellent flavour

23 February 2026
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Reply from Biltong St Marcus

Thank you so much for the 5 star review and feedback, so glad you loved the biltong, droewors and website!

Rated 5 out of 5 stars

First time buying and certainly not the…

First time buying and certainly not the last!! Managed to finally find a supplier in the uk that stocks Judy’s pickled onions!!
Excellent service and super quick delivery

22 February 2026
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Reply from Biltong St Marcus

Thank you so much for the 5 starts and great feedback, Helen! We really appreciate it :)

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