Bimble Solar Limited Reviews 

124
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the exceptionally fast delivery times, noting that all online orders arrive securely packaged, promptly handled, and reliably ahead of schedule. People also deeply appreciate the incredibly helpful staff, mentioning that customer service representatives always offer brilliant product knowledge, friendly communication, and prompt support. Some reviewers were not happy with occasional logistical mistakes involving incorrect items sent and difficulties during product problem resolution. A few consumers experienced receiving wrong parts or dealing with replacement delays and administrative hurdles that required extra time to completely fix.

What people talk about most

Service

People report positive experiences with service, highlighting prompt communication, helpful telephone... See more

Product

Customers had positive experiences with product, frequently highlighting fast delivery, competitive prices,... See more

Staff

Clients share deep appreciation for the staff, frequently noting that the team is attentive, approachable,... See more

Customer service

Customers consistently note positive experiences with customer service, praising the helpful team and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service, we were able to talk to a person on the telephone and get advice on actual stock rather than what it says on a screen. After having many bad experiences of companies taking your money... See more

Company replied

Rated 5 out of 5 stars

Easy online ordering process. Clear pricing and delivery options. Had to change order after changes to circumstances. Simple email to customer services and they made all necessary changes without... See more

Rated 5 out of 5 stars

Easy to purchase online and very quick delivery. Delivery driver called and asked where we wanted the pallet etc and delivered it right to the back door. Made it easier for us as the batteries are hea... See more

Rated 5 out of 5 stars

Excellent company to deal with. Bought a bluetooth temperature sensor which I am very happy with. Delivered promptly and well packaged with complementary sweets which was a nice friendly gesture. Reco... See more


Company details

  1. Solar energy equipment supplier

Written by the company

Bimble Solar Ltd are suppliers of off grid solar and renewable energy systems to customers in the UK, Europe and around the world. Specialising in Off Grid we offer any size of system suitable for boats, campers, vans, houses, farms, rural communities and villages.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

124 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(124)

57 reviews in the last 12 months

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Rated 5 out of 5 stars

Thought i should at last write this…

Thought i should at last write this review. I have used Bimble for all my solar set up ( Victron paired with Fogstar ) Their patience has been infinite from putting the package together, to expanding my system years later ,Every time without fail they have helped advice and product ,even remembering items i had previously and pointing out i didn't need this to upgrade, Yes do your research, but end up back here ,they are just the best !!
Thank you to all at Bimble

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Great prices

Great prices, efficient collection and knowledgeable customer consultations if required. Great business to deal with!

10 June 2026
Rated 5 out of 5 stars

Well Done Bimble Solar

We didn't think we were going to get a part ordered in time due to the lateness of us putting through the order. The staff at Bimble Solar were amazing, I appreciated their help and professionalism throughout. The customer service from the team has been outstanding and it is refreshing to deal with people who go that extra mile for their customers - The part arrived in plenty of time, well done Bimble Solar

15 June 2026
Unprompted review
Rated 1 out of 5 stars

No responsibility for mis-described item.

I bought a small solar panel. The description stated it needed 6mm cables, which I duly bought elsewhere. By their own admission the details were wrong as they told me they'd updated the page. But would they compensate me for the cables I'd bought on their recommendation? No. No responsibility taken whatsoever for their mistake which left me out of pocket.

Very happy to take my money. Couldn't care less to easily resolve a problem of their making.

So if you buy, read the description well, but if it turns out to be incorrect then, judging by my experience, tough luck. I won't be using them again though.

1 June 2026
Unprompted review
Bimble Solar Limited logo

Reply from Bimble Solar Limited

Absolute codswallop.

We have a detailed helpful email thread from our support team. The important part of which was:

--
On the listing 'You might like to consider 6mm square solar cable and MC4 connectors.' is clearly not an explicit recommendation.

Additionally our own 6mm solar cable is not the same as that which you have bought elsewhere.

After contacting a previous customer earlier today, they confirmed that while they did not find it easy to insert 2x 6mm cables they bought from us, they did manage to pass them through the opening.
--

Giving us a 1 star review, because we would not refund your error purchase from Amazon is verging on the ridiculous.

We took on board your comments and updated the description, offering you free postage on the correct cable.

Accept some responsibility that you tried to get cheaper cable elsewhere and it backfired.

We are still prepared to send you cable to resolve your issue, but would ask you to update this review to be factual.

Rated 5 out of 5 stars

Superb customer service

I looked for a Poortabe Power Station and it came down to three possible suppliers. Two of them were simply dreadful to deal with but Bimble were excellent and I'm very happy ot five them 5*.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Bought a panel and mppt over the weekend. Had some questions about delivery. They phoned me to check something. Super friendly. All concerns resolved, kit arrived over next 2 days. Great sales service from Emma. Thanks, will recommend them to others.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

happy to recommend them

I have used Bimble several times and am happy to recommend them. The pre-sales guidance was very detailed and helpful. The on-line experience was good and the pricing is normally very competetive. I have always collected from their warehouse (near Lewes) and found the warehouse staff friendly and welcoming.

8 January 2026
Unprompted review
Rated 5 out of 5 stars

Great personal service

Great service, we were able to talk to a person on the telephone and get advice on actual stock rather than what it says on a screen.
After having many bad experiences of companies taking your money and then saying ‘sorry but stock not available for x number of weeks’ it was great to get an honest and helpful answer. Products arrived in 3 days, fantastic.

26 September 2025
Unprompted review
Bimble Solar Limited logo

Reply from Bimble Solar Limited

Thanks Nigel, appreciate you taking the time to leave a lovely review - glad we could help and look forward to helping you in the future if needed - have a lovely weekend : )

Rated 1 out of 5 stars

AVOID THIS COMPANY !

Dont buy from this company, after 2 years one of my panels delaminated a lot with a drop in power, the panel is still under warranty, the panel is clearly faulty and they want to charge me for returning it ! The panel is very large so will cost a lot to return. They are terrible for communication, can only communicate via email ! by them making me pay for the return they are breaking the The Consumer Rights Act 2015. They still refuse to pay and are now ignoring me. Court action is now the next step for me. AVOID THIS COMPANY !!!

13 July 2025
Unprompted review
Bimble Solar Limited logo

Reply from Bimble Solar Limited

We do not have a record of any warranty claim for a 'Gary L'. Warranty claims are all via email, this is a manufacturer stipulation, not ours. Consumer Rights Act 2015 is very clear 'After six months, the consumer must provide evidence that the fault existed at the time of purchase'. If you provide us with evidence of a fault, then of course we will collect and replace, but as I say, we have no warranty claims for you.

Rated 1 out of 5 stars

They spam mail you at Bimble Solar

So they let me down 4 times on delivery and had to get my money back. Such a crap service I cant begin to say why. Too much went wrong. Anyway check this. Since terminating all business relations they havent stopped mailing me. Yep email after email. I have warned them I shall call the police if it carries on.

Go on ebay. Lighthouse solar. Delivered first time and get my solid backing.

20 March 2025
Unprompted review
Rated 5 out of 5 stars

Genuinely impressed

Genuinely impressed

Like most folks, I don't usually go out of my way to provide reviews (except when a service is bad), but I've put in my third order for parts with Bimble and all I can say is a huge thanks for being so prompt, quick deliveries, great service ... and the sweets are a welcome bonus!

21 April 2025
Unprompted review
Bimble Solar Limited logo

Reply from Bimble Solar Limited

Thank you so much, I will ensure that the feedback is posted for the staff to see - really appreciate you going out of your way, hope you had a wonderful Easter. Do get in touch if you have any questions or help needed with your solar project : )

Rated 5 out of 5 stars

Bimblesolar are the best company on the planet

Bimblesolar are the best company on the planet.

That might sound hyperbolic, but stay tuned.

Bimble supply some of the most solid products on the internet (except their wind turbines.. But that's another story)

We have a phrase at home, "in bimble we trust". And that's because:

1. The time between purchase and despatch is usually same day - within an hour or two!
2. Communication is top notch. They're always available, and always concise.
3. Many companies have trouble with international deliveries, but our dear bimble doesn't. Oh no, it's sold properly without UK VAT and they get it to you.

I always look forward to buying from bimble. A love the checkout process; knowing that professionals are there behind ready to manage my order. I know it'll be delivered in a good time. That dependability is worth a lot.

When I've had problems with delivery (because of customs or the like) they have been incredibly prompt in contacting me; even phoning, to ensure a swift resolution.

This is how to run a top-class company.

Support bimble.

Ps. No, I've not been sponsored.

16 December 2024
Unprompted review

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