Bimmerupdates Reviews 76

TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

Purchased my BMW Navi upgrade almost 2 years ago and just now got around to updating via USB. Communication was great upon ordering and website shows a true depiction on how to install. No issues on m... See more

Rated 1 out of 5 stars

***BEWARE*** it's a SCAM. I paid £45 for maps on USB and lifetime FSC code and when I began questioning Mike Smith (Arran Smith) (who appears to be running things) he became extremely abusive and ende... See more

Rated 2 out of 5 stars

Purchased map update March 8, 2023. Received download link March 9th, I thought this is awesome. However, no FSC code. Wanted a couple days, still nothing. Sent them an email asking for code, I go... See more

Rated 5 out of 5 stars

The maps downloaded easily and without complication. I initially loaded them onto a 64gb USB and struggled to load the file into the car. However, when I put the files on a 32gb USB stick (as per th... See more

3.4

Average

TrustScore 3.5 out of 5

76 reviews

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Rated 5 out of 5 stars

Purchased my BMW Navi upgrade almost 2…

Purchased my BMW Navi upgrade almost 2 years ago and just now got around to updating via USB. Communication was great upon ordering and website shows a true depiction on how to install. No issues on my update at all! I will purchase again when the next updates are available!

20 June 2023
Unprompted review
Rated 2 out of 5 stars

Buyer beware

Purchased map update March 8, 2023. Received download link March 9th, I thought this is awesome. However, no FSC code. Wanted a couple days, still nothing. Sent them an email asking for code, I got a response indicating BMW servers were down and would send once servers were back up. Waited a few more days, sent another email, no response, I have tried "chatting" with " James", never any response from that either. I have tried calling several times, left a vmail once, never any answered calls nor any returned messages. The service is garbage. If you buy your update you are taking a chance or being able to use your product. Looks like I will have to buy another update from another provider. Gave two stars as the first download link came so fast. Buyer beware.

8 March 2023
Unprompted review
Rated 1 out of 5 stars

Dishonest Co. Stay Clear

I placed an order with this company back in Nov of last year. They happily took my money but have not shipped my order. Now, I jave not been able to communicate with anyone. Phone number doesn't work, and the online chat is useless.

30 January 2023
Unprompted review
Rated 1 out of 5 stars

I buy online update 2 weeks

I buy online update 2 weeks. Link they send me not working. Email every day. One time response. After that no answer. Very bad service. It’s cheating. Avoid it

10 December 2022
Unprompted review
Rated 1 out of 5 stars

It's a fraud…

I put my vin code and website offer me 2022 map update for 34.99.
I bought it but I received 2021 update, and tell me that if I want 2022 I have to pay 399 dollars

6 December 2022
Unprompted review
Rated 5 out of 5 stars

I placed an order for an FSC code…

I placed an order for an FSC code (registration key) and within a few days got a response from Mike with a code. There was a hiccup with that but Mike soon sorted it out and supplied a newer one that worked and the latest maps were loaded with no problems.
Sometimes things go wrong so it's good to know that the person you are dealing with can be relied on to sort it out.

30 September 2021
Unprompted review
Rated 3 out of 5 stars

My expectation was insertion of usb and…

My expectation was insertion of usb and download starts. The USB did not work because it required a code. No instructions or code was sent with lifetime usb. Reached out twice via email. No response. Online chat and receive a response next day. I was asked to purchase a new USB and copy files from their USB to new USB and follow steps to install. 75.00, extra steps, no refund, no I am sorry that happened, no usb replacement and additional money. Not happy with their do it our way customer service.

14 July 2021
Unprompted review
Rated 5 out of 5 stars

Recommended site

Recommended site. Needed newer maps for my BMW 530i F11. Attractive price and swift reply with download link and instructions which made the install easy.

29 April 2021
Unprompted review
Rated 4 out of 5 stars

Great value for money

I ordered map to F11. First got link to wrong map, but got prompt response to my email with correct link. Installation went smoothly with good instructions.

29 April 2021
Unprompted review
Rated 5 out of 5 stars

Faultless Service and Easy transaction

The service provided was excellent. I purchased the latest map update for a BMW Z4. Communication was great and the link received promptly. The update downloaded without any problems and was easily transferred to a memory stick. Loading the data into the car went without a hitch. I would definitely recommend the service and will be using it again.

27 April 2021
Unprompted review
Rated 1 out of 5 stars

I would discourage anyone from using…

I would discourage anyone from using this company.
I purchased my software update unaware that a Windows computer is necessary to make this work. I only have access to Apple products, therefore my £30 purchase remains unused.
Customer services were slow to respond, unsympathetic, unhelpful and rude. I was refused a refund. My last communication remains unanswered.

24 April 2021
Unprompted review

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