Binderly 

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Rated 1 out of 5 stars

I cannot support these guys anymore. It's just shameful greed and exploitation of a fanbase at this point. Even eBay scalpers aren't this bad! They stopped taking pre-orders of their Pokemon... See more

Company replied

Rated 5 out of 5 stars

Honestly the best trading card shop I’ve been to. Amazing guys, they are honest and give the best prices. They always try to help you with completing a deck or set. Would highly recommend this place t... See more

Company replied

Rated 5 out of 5 stars

My initial experience at first was one of frustration as I had ordered an item which was out of stock due to a multiple purchase over different platforms...so, I was disappointed. however, aft... See more

Company replied

Rated 5 out of 5 stars

Always friendly and very knowledgeable. Personally my go to Pokémon card shop.

Company details

  1. Collectibles Shop

Written by the company

Binderly – Your ultimate online TCG store! Shop Pokémon TCG, Disney Lorcana, MTG, Dragon Ball Super, One Piece, and more. Find sealed products, singles, graded cards, and accessories, or use our expert grading services. Start collecting today!


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Honestly the best trading card shop…

Honestly the best trading card shop I’ve been to. Amazing guys, they are honest and give the best prices. They always try to help you with completing a deck or set. Would highly recommend this place to everyone I know. A+++++

24 February 2026
Unprompted review
Binderly logo

Reply from Binderly

Thank you so much for the kind words, this genuinely means a lot to us! 🙌

We’re really glad you’ve had such great experiences with us. Helping people build decks and complete sets is one of our favourite parts of the job, so it’s awesome to hear that came through.

Thanks again for the support and for recommending us, we really appreciate it. See you again soon! 💙

Rated 1 out of 5 stars

Binderly = Scalperly

I cannot support these guys anymore. It's just shameful greed and exploitation of a fanbase at this point. Even eBay scalpers aren't this bad!

They stopped taking pre-orders of their Pokemon products last year only to re-release their pre-order allocation, but at actual insane prices.

I refuse to buy singles from them until they refrain from these practices. Dollar signs for eyes type greed. Shame on you.

Just look at the other negative reviews.

Edit for Binderly's reply:
Yes please, as an example can you explain to me why you were charging £39.99 for the pokemon day box? Where the rrp is £14.99/15.99? Your store was by far the most egregious. Even ebay scalpers were selling them for less than £30.

1 February 2026
Unprompted review
Binderly logo

Reply from Binderly

We’re really sorry to hear you feel this way and appreciate you taking the time to share your feedback.

We don’t set out to exploit anyone, and pricing on highly in-demand Pokémon TCG products is influenced by a number of factors outside of our control, including supplier costs, allocations, and market conditions at the time stock becomes available. In some cases, pre-orders are paused or adjusted due to changes in allocation from distributors, and any re-listed stock reflects the costs we’re being charged at that point in time.

We understand that pricing can be frustrating, especially for popular releases, and we’re always trying to balance fair access for customers with the realities of limited supply and rising costs. Feedback like this is taken on board, and we’re continually reviewing how we handle allocations and pre-orders to be as fair and transparent as possible.

If you’d like to discuss this further, we’re always happy to chat directly and explain how allocations and pricing work behind the scenes.

Rated 5 out of 5 stars

Human Touch & Refreshing

My initial experience at first was one of frustration as I had ordered an item which was out of stock due to a multiple purchase over different platforms...so, I was disappointed.

however, after I ordered an item which was sold out I sent an email and they replied to offering me a suitable option and an alternative product which was more ideal than the original.

What I loved most about dealing with Binderly was the personal approach and it's refreshing to have issues resolved by an actual human being.

I would definitely recommend and will use again in the future.

14 January 2026
Unprompted review
Binderly logo

Reply from Binderly

Thanks so much for sharing your experience, and for sticking with us after a frustrating start 🙏

We’re really sorry about the initial stock issue. When items sell across multiple platforms at once, it can occasionally cause availability conflicts, which is never the experience we want for our customers.

That said, we’re really glad we were able to offer a suitable alternative and turn things around for you. The personal, human side of customer service is something we care a lot about, so it’s lovely to hear that came through.

Thanks again for the recommendation, we really appreciate your support and look forward to helping you again in the future!

Rated 1 out of 5 stars

Preorder has not been delivered a week…

Preorder has not been delivered a week after release. Binderly have not been responded to a request for an updated delivery date and cancellation procedure.
Poor communication. Will be starting the process to get my money refunded through my credit card provider at this point.

27 November 2025
Unprompted review
Rated 1 out of 5 stars

Avoid for pre-orders

I pre-ordered a MTG boxset in August.
Decided that I no longer wanted it and wanted to cancel the pre-order.

There's no email or phone number on the site. The only options seem to be instagram or discord.

Sent a message on instagram asking to cancel my pre-order, which they replied asking for the order number. I sent over the order number.

I've used a shopify shop (which is the back end of the Binderly site) before so I know when it gets cancelled or refunded the status on the order SHOULD change.

The order still showed as paid on my account.
Sent them another message.
Read & no reply.

Gave it a few days.
Sent them another message asking for it to be cancelled as i don't want to have to do a credit card chargeback.
The replied saying it will be cancelled.
Gave them a few more days.
Still showing as paid on my account.
Sent them another message.
Read and not replied.

Contacted my credit card company to do a charge back.

Joined their discord and messaged them on there. No reply.

My credit card company completed the charge back.

Only then did I get a email from Binderly apologising for the delay and they cancelled my pre-order on the site.

The whole process took about 3 weeks.

Wouldn't use them again.

13 October 2025
Unprompted review
Rated 5 out of 5 stars

I brought in my girls for a Pokémon…

I brought in my girls for a Pokémon based browse for the second time, and it didn’t disappoint at all. You’re left to look at the stock without feeling hovered over, and we were helped flawlessly when we needed it. We left having had a stash of goodies and even a further stash of free gifts for the birthday girl and her sister- they were delighted! I am very grateful for such a wonderful surprise and I’d recommend this business every time. We’ll be back! Thank you!

18 August 2025
Unprompted review
Rated 1 out of 5 stars

Refused to Fulfill Order — Unprofessional Handling

I've purchased from this seller before without issues, but I had an extremely disappointing and childish experience recently.

I won a break spot during a surprise listing that was accidentally priced at £1. The packs were assigned to me live on stream, but afterward, the seller said it was a mistake and asked me to cancel.

I didn't agree to cancel, but they're refusing to send what I rightfully won according to WhatNot TOS. They also won't cancel the order themselves because it affects their seller rating, so now the order just sits there unresolved.

As a final resolution, the seller hasn’t contacted me since, and opted to cancel the order, of which I’ll be taking up directly with WhatNot as this directly infringes TOS. Safe to say an extremely childish and unprofessional experience, and don’t intend to buy here anymore. The reviews speak for themselves.

Edit: After the seller agreed to send over the packs, he eventually never did. It’s been 4 weeks since he promised to send the packs, and yet nothing has been received. Very professional!

25 June 2025
Unprompted review
Rated 5 out of 5 stars

Sealed 151 Display case for a fantastic price!

Thanks to Nate and the team. I was after a sealed case of Pokemon 151 booster bundle. Nate sorted me out 2 sealed display cases for a great price, shipped next day delivery can’t recommend them enough! Thanks again! Would deffo shop with a Binderly in the future!

2 July 2025
Unprompted review
Rated 5 out of 5 stars

Great store

Great store! Love the range of cards they stock and the packaging and delivery is great. I just got a pre-order Prismatic Premium Collection Box so super happy! Will buy from them again

21 May 2025
Unprompted review

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