Bind Reviews 14

Was told plumber would attend between 1-3 pm. Arrived at 9am as I was leaving for Dr appointment. Asked that he come back at the arranged time. Then got a tetchy and rude reply from the company that as I had not let the man in at the appointed time they would contact me after a week to reschedule. I sent them a copy of their own message saying the would send someone between 1 - 3 pm only to be told that that was an 'estimated' time and I should have let the man in to work even if I wasn't going to be there, irregardless of whether I would have been comfortable with that or not. Unpleasant to deal with.

I don’t know where to begin with my review as I don’t think I can find enough words to say how thankful I am to Bind Energy for everything!
From start to finish they were absolutely amazing - from Dani’s quick response time to my Bark request & amazing, friendly email and telephone communication throughout, to Matt coming to view the job (my old boiler, which was already installed when I bought my flat 12 years ago and in the most awkward position to get to, needed replacing and I wanted to ensure that, when getting a new boiler fitted, it met all Gas Safety regulations and could be easily accessed in future), to Matt’s attention to detail, expertise and invaluable advice which was second to none, to the detailed and competitive quote I received promptly after and in getting a date set for the job to be undertaken, to the most wonderful, friendly and conscientious team (Liam & David) whose workmanship was faultless in removing the old and fitting the new boiler and installing a loft ladder with such thought, precision & care, to the other two workmen (whose names I apologise for not knowing) who erected and dismantled a scaffolding tower in skilful time & with the greatest care for my neighbour’s garden & wall (where they needed access to/from in order to reach the flue), to Matt being on hand the entire time providing not only amazing support but the peace of mind in knowing that any obstacle or challenge met, no matter how great or small, would be tackled without any concern.
My flat and communal hallways were left wonderfully clean on completion, my new Worcester boiler is working beautifully and, with all the paperwork (installation record, 10 year guarantee etc invoice) received immediately after and follow up support & annual servicing in place, I am left not only feeling like a very satisfied customer but feel very fortunate in having met such a wonderful team of people who, from the bottom of my heart, I am truly grateful to.

To anyone who has managed to read through my review, in short - I would highly recommend Bind Energy as they were beyond brilliant.

Awesome service from this company. I called them out in an emergency, they were efficient, professional and friendly. I would highly recommend these guys. Thank you Bind!

Just had my new boiler installed by Bind. Fantastic service, Friendly staff, Great price. Amazing workmanship from start to finish, nothing was too much. Can’t recommend them enough! ⭐️ Thanks Bind!

Had a boiler emergency over the weekend, was recommended these guys by a friend and I can’t thank them enough! The team were friendly from the enquiry phone call to service, very understanding of my panic and came out quickly, issue resolved and without the mass expense! Thank you! Would highly recommend

Would highly recommend using bind, their customer service from start to finish has been second to none. Boiler installed by experienced and informative staff, competitively priced job well done.

I am very happy with the new boiler installed by Bind. they are very knowledgeable, well priced and have done a great job. I would happily recommend to anyone looking for a boiler installation.

Awesome service and so simple! Boilers are boring but we all need them! When mine went wrong i found Bind and they had a new one installed within days. There should be more services out there that do what they say, like these guys do!

Spot on.

Found the service fantastic from start to finish. Very efficient and knowledgeable.

Excellent service. Installation went very smoothly and works efficiently. Everything was cleaned up and no mess left. Really very polite and cordial staff. Would 100 percent recommend this company.

I have just had a new boiler fitted by these guys and I was exceptionally happy with the service I received and the competitive price offered. The work was carried out in friendly but professional manor and the chap who completed the installation was happy to answer any questions I had. Would be more than happy to recommend them in the future.

Professional, considerate, think ahead, offer feasible options, competitively priced, flexible in all departments

Bind installed a new boiler for me recently and offered a quick professional service. Price was good as well! Thanks guys