bingovillage.com 

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Rated 1 out of 5 stars

Just signed up had a promotion no deposit bonus I have 200. They won't let me withdraw or deposit. If I just signed up used a promo code and won at 35x you need to pay it out as I followed all ru... See more

Company replied

Rated 5 out of 5 stars

CONGRATULATIONS! YOU ARE DOING A FANTASTIC JOB. YOU ARE 99% PERFECT. TO MAKE IT 100% PERFECT, YOU SHOULD RECORD THE PRE-BUYS AMOUNT BEFORE THE GAME STARTS, NOT JUST THE NUMBER OF PLAYERS. IN... See more

Rated 5 out of 5 stars

I've recently discovered Bingo Village, and I have to say it's a breath of fresh air in the world of online gaming. The site offers a great variety of bingo and slots games that keeps things alway... See more

Company replied

Rated 5 out of 5 stars

very enjoyable game and most importantly very helpful and efficient support. was having trouble and went on the live chat option, got someone right away to respond, my questions were answered and iss... See more

Company details

  1. Online Casino or Bookmaker
  2. also in
  3. Bingo hall
  4. Casino

About bingovillage.com

Written by the company

Join the world's most original Bingo Community! BingoVillage is your daily escape to fun, friends and exciting jackpots! Join us for innovative daily and hourly events, community focused promotions, great deposit bonus deals and much more!

We love hosting bingo chat games as much as our players love playing them! BingoVillage will reward more cash and bonus to players in CHAT than any bingo site you can find!

Get started on your journey by registering for FREE at https://www.bingovillage.com

Currently featuring two bingo rooms with more to open soon, over 95 slots games including virtual video poker machines, and blackjack.

We are all about creating a loyal and strong community that's why we have set up a unique community forum.
We believe the best communities need to reward their most loyal members and contributors. Players who are actively posting fun content and commenting on other posts move up levels to earn higher and higher rewards!
Visit our community forum at https://community.bingovillage.com

Need help or support?
We've made it easy for you to contact us. If you are looking for customer service and tech support, need answers quickly to your questions or just want to make suggestions, our BingoVillage’s support staff are available 24 hours a day, 7 days a week. You can contact us via live chat, helpdesk tickets, email or phone. Visit us at https://www.bingovillage.com/about-us/contact-us for more info.

Contact info

You should know

All reviews

(124)

69 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome

Great bingo place! Wonderful CMS generous jackpot. I’m addicted to this site. It’s that good. Come on over and try.

15 May 2025
Unprompted review
Rated 5 out of 5 stars

Best customer service I've experienced yet.

The customer service is one of the best I have honestly deat with whatever that guys name was cause I already forgot lol.... either way that man needs a raise for real.... I don't usually end those chats with a smile.... And it's my birthday so I have a good feeling my luck is bout to change... if not I'm going to get a lot if wood chopped from the steam I blow off..... still a win win in my book lol

11 May 2025
Unprompted review
bingovillage.com logo

Reply from bingovillage.com

Thank you so much for your feedback!

Rated 5 out of 5 stars

Been playing here since six mths after…

Been playing here since six mths after opening till present. The Moderators are awesome and fun and Tammy does a great job keeping it all going. Yes i cash out. I’m not sure why there are bad reviews unless people dont understand that you should read the terms and rules and its a game of chance. I read their rules and yes they are legit. Go play and have fun!!!

6 May 2025
Unprompted review
Rated 5 out of 5 stars

The agent Loannis...

The agent Loannis.... if that's spelled correctly. That's what made my experience great. She was more than willing to help. Went out if her way to talk to managers ... and she knew her job. She knew it well

29 March 2025
Unprompted review
Rated 5 out of 5 stars

EXCELLENT CUSTOMER SUPPORT

So far I feel like it is a great place to play because I had issues with signing up and I went to the chat and Victoria was very helpful and fixed whatever issue was preventing me from the sign up...she was simply amazing and was even able to put the bonus code in for me

16 March 2025
Unprompted review
Rated 1 out of 5 stars

I’m on 5g and can’t connect to a single…

I’m on 5g and can’t connect to a single game. I left my free funds in my account. From what I see here. Yall would take my winnings away anyways. Awful site. Bye. -
-
April 13- Hahaha see the reply???
I run on fiber and 5g and every time I log in I get the same customer service trailer trash chick. But go ahead. And blame me for your janky games. 😂

5 March 2025
Unprompted review
bingovillage.com logo

Reply from bingovillage.com

Hello, we are sorry to hear that but this might be an issue on your end as none of our users experienced this issue.

Updated: You are still the only one having these kind of issues. No other customer is experiencing connectivity issues like you do.

Rated 5 out of 5 stars

I had a problem with my deposit

I had a problem with my deposit. I contacted live chat and Chris helped me right away. He cleared up my deposit problem and even helped me to add my address and phone number in less than 5 mins!! That’s the fastest customer service I’ve received in a long time! I will definitely recommend to my friends!!

24 October 2024
Unprompted review
Rated 5 out of 5 stars

Loannis k...

Loannis k...

You are amazing the service is top class like i said i wish there was service like this in south africa

Appreciate your help you a star

16 September 2024
Unprompted review
Rated 1 out of 5 stars

This website is a scam, refuses to payout

This website is a scam. I won $2000 on their slot games, cash money, and they refused to allow for a withdrawal. They said I would need to make a deposit to withdrawal. When I tried to deposit, the screen said I had too much cash to deposit. So, impossible to withdrawal if you win via slot games. Complete rip off. When I reported the issue, they removed all of the cash from my account and refused to answer me with anything relevant. They just quoted some crap about bonus money or something. I have screenshots of proof, but unable to post images here.

4 September 2024
Unprompted review
bingovillage.com logo

Reply from bingovillage.com

Hello Brian! Please note that as per our terms and conditions of the site you need a $25+ deposit in the last 30 days to qualify for a withdrawal. This deposit must be made prior any free bonuses / trial bonuses / free spins offers that you claim. Winnings that come from free bonuses or free spins are not withdrawable if you don't have a deposit in the last 30 days. Our terms and as straightforward as possible and we kindly suggest you read them before agreeing with them.

Rated 1 out of 5 stars

You'll never withdrawal don't waste your money

This site lies. And the support people are less than helpful. They let you use free play sure. What they don't say is oops what ever you win you don't get to withdraw that. Instead you have to throw away your winning to deposit 25 and play through $875. Knowing very well that all they are doing is ripping people off and pocketing the money. And don't bother asking for help from support. Because they will just send fine print and tell you they can delete your winning and you can try to deposit again. A bunch of sorry money thieves that don't operate as a legitimate casino at all.

11 August 2024
Unprompted review
bingovillage.com logo

Reply from bingovillage.com

Hello Chassity we're sorry to hear that you had a bad experience on our site but our terms and conditions are clear as day. Unfortunately trial bonus winnings cannot be withdrawn from the site as only winnings that come from a deposit are withdrawable. You need a deposit of at least $25 and you need to wager it 3.5 x times for bingo, that's $87.5 you have to do in bingo wagerings to actually withdraw funds from the site if you deposit and don't claim a bonus. If you do claim a bonus, you will have to wager that as well. On the casino part since our casino slots have a RTP of 98%-99% our wagerings are higher but within the business standards.

Rated 5 out of 5 stars

Read the terms, and if you can't read have someone read to you, if you are too lazy to read don't complain

These reviews from some of these so called adults crack me up. This site is very transparent and their rules are clear and you have to agree to them before registering. If by chance you cannot read, learn, or if your too lazy to read, do not complain because your a lazy bum. This is a Bingo/Casino they are not in business to give handouts to people who feel entitled because mommy and daddy gave them everything. There is not one single negative review of this site with any merit at all. It is not the sites fault you either cannot follow rules or didn't bother to read them, GROW UP CHILDREN

9 June 2024
Unprompted review
Rated 1 out of 5 stars

Not fair

Well, it was nice that they gave me $25 to play with OK but then I started winning and I won $150 when I went to try to cash it out he told me that I had not deposited money so I was not allowed to take the 150 out not fair sucks, so now I’m just playing out their money until I’m done I’m out of work I don’t have time to put money into their account so that I can just lose at all. It’s a scam.

12 June 2024
Unprompted review
bingovillage.com logo

Reply from bingovillage.com

Hello Dede,

As per the site terms that you agreed with when you opened your account, winnings that come from the welcome bonus are not withdrawable, only winnings that come from deposits can be cashed out.

This rule is clear as day and described in the "New Player Welcome Bonus" section of the terms:

"New Player Welcome Bonus
Upon registering your account, you will receive a $25 welcome bonus. All winnings from the complimentary Welcome bonus are not able to be withdrawn, as this is a gift from us to you so you can try the site out."
Source: https://www.bingovillage.com/terms-conditions

It's obvious that you did not read the terms that you agreed with nor did you take the time to go through them once you had enough balance to withdraw. To us, you are the one doing the scamming because you didn't take even a minute of your time to read our rules but you blatantly went here on trustpilot to complain about something that was clear as day and highlighted in our terms page.

Rated 5 out of 5 stars

I absolutely love this site

I absolutely love this site! The game schedule is amazing with multiple 3 part sessions (my favourite) and special room for depositors only!! Cashing out is a breeze just read the rules on play through and deadlines and you will never have an issue! Management is attentive and easy to be in touch with should you have any issues. Chat hosts are so friendly and very welcoming. If you are looking for a trusted site bingo village is your place to be. Trust me you will not be disappointed. SB

9 April 2024
Unprompted review

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