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The Bio-D Company Ltd Reviews 551

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and effectiveness, often highlighting their natural ingredients and suitability for sensitive skin and allergies. Many consumers appreciate the fast and efficient delivery service, noting that orders arrive quickly and are well-packaged. People are also very satisfied with the overall service, finding the ordering process easy and the company reliable. However, some customers have experienced issues with packaging, specifically mentioning that boxes containing multiple large containers were not strong enough, leading to tape breakage. A few reviewers also expressed dissatisfaction with certain products, such as a hand wash that caused skin irritation or a toilet cleaner that was ineffective. There were also isolated reports of delivery issues.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and effectiveness. Customers consistently praise the... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast and... See more

Quality

Consumers find quality to be positive, consistently praising the high quality and effectiveness of the... See more

Order

Reviewers mention positive feedback about order. Customers are thrilled with the easy and quick ordering... See more

Sustainability

Reviewers mention positive feedback about sustainability. Customers consistently praise the brand for its... See more

Service

Customers had positive experiences with service. Many reviewers praised the brilliant and excellent service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I became aware of the Bio-D company about ten years ago. Have tried more of their eco-friendly cleaning products & soaps since then & am very pleased with the results. No horrible chemicals to ir... See more

Company replied

Rated 5 out of 5 stars

Great products, much more natural e.g. washing up liquid has far less ingredients, therefore less chemicals than other alternatives, good for our health, good for the environment. Washing powder is gr... See more

Company replied

Rated 5 out of 5 stars

I love using bio d products because they work without upsetting my allergies. Even the fragrances don't set off an allergic reaction. I like that my home feels safe and clean. I use the laundry soluti... See more

Company replied

Rated 5 out of 5 stars

Have used this company for a long time, usually products in shops so this is the first time I've bought directly from them. Excellent for eco/vegan etc living and their range keeps growing. Much appre... See more

Company replied


Company details

  1. #15 of 55 best companies in Cleaning products supplier

Written by the company

Bio-D is a leading brand committed to producing high-quality, eco-friendly cleaning products that are both effective and sustainable. Our mission is to provide customers with cleaning solutions that are gentle on the planet while still delivering exceptional cleaning power. We believe that maintaining a clean environment should not come at the expense of the Earth's health, which is why we ensure that all our products are made with biodegradable ingredients and are free from harmful chemicals. With a wide range of cleaning products, including laundry detergents, surface cleaners, hand soaps, and dishwashing liquids, Bio-D ensures that your home or workplace stays spotless, without compromising on safety or sustainability. Our products are suitable for sensitive skin, vegan-friendly, cruelty-free, and certified by numerous environmental organisations, including the Vegan Society and Cruelty Free International. At Bio-D, we take great pride in our commitment to the environment. We use 100% recyclable packaging and aim to reduce our carbon footprint by supporting local suppliers and manufacturing practices that prioritise sustainability. By choosing Bio-D, you're not just opting for effective cleaning products – you're making a positive impact on the environment. Whether you're a homeowner, business, or organisation, Bio-D provides a comprehensive range of eco-friendly cleaning solutions that align with your green values. Join the growing movement towards a more sustainable future by choosing Bio-D today.


Contact info

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4.8

Excellent

TrustScore 5 out of 5

551 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Ethical and quality

Ethical and quality. I was worried the efficacy would not be that of common well known brands. But I have been using for about a year now and I cannot tell the difference. Worth it and worthwhile.

17 January 2026
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Reply from The Bio-D Company Ltd

Thank you so much for your thoughtful review! We’re pleased to hear that after a year of use, our products have met your expectations for both ethics and quality. It means a lot to us that you’ve found Bio-D to be just as effective as well-known brands, while staying true to our values. Thanks for choosing to make the ethical switch — we really appreciate your support!

Rated 5 out of 5 stars

Very happy with products.

I am using the dishwasher tablets and washing up liquid. Both are working very well and I am pleased that I have made these purchases.

7 January 2026
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Reply from The Bio-D Company Ltd

Thank you so much for your lovely review! We’re really pleased to hear that the Dishwasher Tablets and Washing Up Liquid are working well for you. It’s great to know you’re happy with your purchases – thanks for choosing Bio-D and for taking the time to share your feedback.

Rated 5 out of 5 stars

Excellent products that perform

Excellent products that perform

6 January 2026
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Reply from The Bio-D Company Ltd

Thank you so much for your feedback! We’re really pleased to hear that you’re enjoying our products and that they’re performing well for you. Your support means a lot to us, thanks for choosing Bio-D.

Rated 5 out of 5 stars

BIoD service

The service I received from Bio D was excellent. So far the washing powder is great as well!

5 January 2026
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Reply from The Bio-D Company Ltd

Thank you for your lovely feedback!
We’re really pleased to hear you had an excellent experience with our service and that the Washing Powder is working well for you. Thanks for choosing Bio-D and for taking the time to leave a review.

Rated 1 out of 5 stars

Really disappointed with this hand…

Really disappointed with this hand wash.

My wife bought multiple bottles from Ocado to use around the house. We used it for a couple of days, and it not only left burn-like marks on my hands, but also caused my skin to crack. I’ve never knowingly reacted to any products in the past. Even a week after stopping use, I can still see faint red marks where the irritation occurred.

I’m more annoyed at having wasted money on three bottles that all had to be thrown away than the reaction itself.

After a brief Google search, this doesn’t seem to be an isolated experience, so others may want to be cautious.

8 January 2026
Unprompted review
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Reply from The Bio-D Company Ltd

We’re really sorry to hear about your experience and thank you for bringing this to our attention. This certainly isn’t the experience we want anyone to have when using our products.

We take feedback like this very seriously and would like to investigate further. If you’re able to, please could you email us at info@biod.co.uk with a few more details: the product size, scent, and the batch number (this will be a code starting with BN on the bottle). This will allow us to look into this thoroughly and help ensure that no one else experiences the same issue.

We appreciate you taking the time to share your concerns and hope we can speak with you directly to understand this better.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, excellent products, great service

18 January 2026
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Reply from The Bio-D Company Ltd

Thank you so much for your feedback!

We’re really pleased to hear you were happy with the delivery, products, and service. Thanks for taking the time to leave a review and for supporting Bio-D.

Rated 5 out of 5 stars

This is the second time you have asked…

This is the second time you have asked for this

18 January 2026
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Reply from The Bio-D Company Ltd

Thank you for your feedback and sorry for any frustration caused. This review request was sent automatically following your order, and we appreciate you flagging it. If you have any further feedback or need support, please don’t hesitate to get in touch with us directly.

Rated 5 out of 5 stars

Bio D - excellent products and service.

Bio D - fantastic products, ordering and delivery was easy, I definitely recommend this company plus its all made in the UK!!!

18 January 2026
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Reply from The Bio-D Company Ltd

Thank you for such a lovely review!

We’re pleased to hear you found ordering and delivery easy and that you’re enjoying our products. We really appreciate your recommendation and your support of UK-made, ethical cleaning products.

Rated 5 out of 5 stars

Great products

Great products. Arrived promptly in good packaging.

17 January 2026
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Reply from The Bio-D Company Ltd

Thank you so much for your review!
We’re really pleased to hear you’re enjoying our products and that they arrived promptly and well packaged. Your feedback means a lot to us, thanks for taking the time to share it!

Rated 5 out of 5 stars

Fabulous products and great company…

Fabulous products and great company ethics too. Been using them for years. So happy they've now started making shampoo and conditioner too.

21 January 2026
Unprompted review
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Reply from The Bio-D Company Ltd

Thank you so much for your lovely review! We’re pleased to hear you’ve been using Bio-D for years and that our products and ethics mean so much to you.

We’re really excited about our new personal care range. Thanks again for your continued support!

Rated 5 out of 5 stars

Easy to order online

Easy to order online, quick delivery. The time before last some washing powder broke in the delivery box and a refund was given straight away. Things do go wrong, that's life, it's how the company deals with it that matters. Very polite and efficient.

5 January 2026
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Reply from The Bio-D Company Ltd

Thank you so much for taking the time to leave such a thoughtful review.

We’re really pleased to hear you found our online ordering and delivery quick and easy. While it’s never ideal when something goes wrong in transit, we’re glad our team was able to resolve the issue promptly for you. We truly believe that good customer service matters most in those moments, so your kind words about our polite and efficient support mean a lot to us.

Thanks again for your support , we really appreciate it.

The Bio-D Team

Rated 5 out of 5 stars

Great service from Bio-D

Great service from Bio-D, I've called a couple of times and both times I spoke directly with humans which was amazing to begin with and they were very friendly and helpful.

31 December 2025
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Reply from The Bio-D Company Ltd

Thank you so much for your feedback. We’re really glad to hear you had such a positive experience with our team. Speaking to a real person who’s friendly and helpful is something we truly value, so it’s great to know that came across. Thanks for taking the time to share your experience, it means a lot to us.

The Bio-D Team

Rated 5 out of 5 stars

Laundry powder best for eczema

The laundry powder is the only product that doesn't aggravate my eczema, have been using it for decades, excellent product, efficient service.

12 January 2026
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Reply from The Bio-D Company Ltd

Thank you so much for taking the time to share your experience. We’re really pleased to hear that our Washing Powder has worked so well for you over the years and hasn’t aggravated your eczema. Knowing that our products make a positive difference, especially for sensitive skin, truly means a lot to us. Thank you also for your kind words about our service and for your long-standing support.

Thanks,
The Bio-D Team

Rated 5 out of 5 stars

5l bottles and the geranium hand wash…

5l bottles and the geranium hand wash product has a lovwly smell.

12 January 2026
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Reply from The Bio-D Company Ltd

Thank you for your lovely review, Marta. We’re so glad to hear you’re enjoying the scent of our Geranium & Grapefruit Hand Wash and that the 5L bottles are working well for you. Your feedback is very much appreciated, and we hope you continue to enjoy using Bio-D products.

Rated 5 out of 5 stars

Fast delivery easy to use website and…

Fast delivery easy to use website and excellent range of items.

10 January 2026
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Reply from The Bio-D Company Ltd

Thank you for your great review!

We’re really pleased to hear you found our website easy to use, the delivery fast, and the range of products helpful. Making the whole experience as smooth and straightforward as possible is very important to us.

Thanks again for choosing Bio-D, we really appreciate your support.

Rated 5 out of 5 stars

Good honest safe products.

Its nice to have a business like this that supply an honest product. We are very happy we changed to this brand after being made aware and totally surprised at the chemicals in our hair products and washing products. What an eye opener. Ordering is easy and delivery spot on.
So far we are very pleased with our choices they are concentrated and kind to use.
Very happy customer and don't think it costs more as its worked out surprisingly cheaper due to the quality. That said we haven't changed to organic because of costs it was because of our well being and health.
Thank you Bio D we will re-order when it's all used which won't be anytime soon.

9 January 2026
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Reply from The Bio-D Company Ltd

Thank you so much for taking the time to leave such a thoughtful review.

We’re really pleased to hear that switching to Bio-D has been such a positive experience for you, especially after learning more about the ingredients in everyday products. Your wellbeing and trust mean a great deal to us, and it’s exactly why we’re committed to making products that are honest, effective, and kind to people and the planet.

It’s great to hear that you’ve found the products easy to use, economical, and good value thanks to their concentrated formulas. We’re also glad the ordering and delivery experience hit the mark.

Thank you again for your support, we’ll be here whenever you’re ready to reorder (even if that takes a while!).

Rated 5 out of 5 stars

Always great products

Fantastic eco friendly products with no nasty ingredients and so pleased to be able to choose fragrance free. Thank you.

10 January 2026
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Reply from The Bio-D Company Ltd

Thank you so much for your review! We’re pleased to hear you love our eco-friendly products and appreciate the Fragrance Free option. It’s important to us to offer safe, effective products without any nasty ingredients, and your support means a lot to us.

Thanks again for choosing Bio-D!

Rated 5 out of 5 stars

Always a fantastic service from Bio-D

Always a fantastic service from Bio-D, they are very fast to dispatch and deliver. I had my order the next day when spent over a certain amount. I have used Bio-D products for years as I find them the most effective for natural cleaning, have a good range of products and not over priced as some natural things tend to be. Never had a problem with their products or service, my only wish was that they were available in supermarkets so more people would see and use them.

8 January 2026
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Reply from The Bio-D Company Ltd

Thank you so much for taking the time to share such a lovely review and for being a loyal customer of Bio-D over the years!

We’re pleased to hear that you’re happy with both our fast delivery and the effectiveness of our products. It means a lot to us that you trust Bio-D for natural cleaning and feel our range offers good value without compromising on performance.

We also really appreciate your feedback about supermarket availability. Increasing accessibility is something we’re always exploring, as we’d love more people to discover and use Bio-D too.

Thanks again for your continued support.

The Bio-D Team

Rated 5 out of 5 stars

Fantastic products

Love this company and products- great for sensitive skin

7 January 2026
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Reply from The Bio-D Company Ltd

Thank you so much for your review! We’re pleased to hear you love our products and that they work well for your sensitive skin. It means a lot to us to support your natural and gentle cleaning journey. We look forward to continuing to provide you with products you can trust!

Rated 5 out of 5 stars

Fantastic

Love the scent of the washing up liquid. It also works really well at getting rid of grease whilst using less liquid than others I have tried (including big brand eco friendly washing up liquids)

1 January 2026
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Reply from The Bio-D Company Ltd

Thank you so much, Julia! We’re pleased to hear you love the scent of the washing up liquid and that it cuts through grease so effectively while using less product. It’s especially great to know it compares so well with other eco options. Thanks for sharing your experience

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