Biolabshop Reviews 

450
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 241 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting their effectiveness and the positive results experienced. Many people highlight the fast delivery service, with orders often arriving within a couple of days, and appreciate the secure packaging. Reviewers also commend the excellent customer service, describing it as helpful, quick to respond, and effective in resolving issues. However, some customers also noted significant issues with their orders, including receiving incorrect products or experiencing problems with payment processing and subscriptions. A few other people also felt that customer service was unresponsive to their inquiries, leading to frustration regarding unfulfilled orders and refunds.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers expressing satisfaction and... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the high quality of... See more

Delivery service

People report positive experiences with delivery service, consistently praising its speed and efficiency,... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing significant dissatisfaction... See more

Customer service

Users describe ambiguous interactions with customer service, with many reviewers praising the support as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Third time using Biolab and first time having a issue (which was the postman’s fault) - customer support were on it quickly and got the problem solved

Rated 5 out of 5 stars

My experience with them has been very positive, I’m surprised by the negative reviews. I have been doing a course of dihexa and feel great, I can’t chalk it up to placebo. If I take more than 10mg I g... See more

Rated 5 out of 5 stars

After trying several UK suppliers of 5-Amino-1MQ, Biolab has clearly been the most reliable. Before finding them, I purchased the same product from an Amazon seller and two other UK compani... See more

Rated 5 out of 5 stars

The best products I've been using for several years and have never been disappointed. I recommend them to everyone. PL najlepsze produkty ktorych uzywam od kilku lat i Nigdy sie nie zawiodłem p... See more


Company details

  1. Vitamin & Supplements Shop
  2. Fitness and nutrition

Written by the company

BIOLAB SHOP — Elevate Your Wellness & Master Biohacking At BIOLAB SHOP, we specialize in curating wholesale and retail supplies of high‑quality supplements, including peptides, amino acids, nootropics, and adaptogens, all designed to support enhanced performance, recovery, longevity, and overall wellbeing. What truly sets us apart is our commitment to scientific rigour and product integrity. We’re proud to back every formula with rigorous laboratory testing, ensuring you receive only products that meet the highest standards of purity and efficacy. Whether you're a seasoned biohacker, an athlete striving for new heights, or simply someone passionate about living your healthiest life, BIOLAB SHOP is your trusted partner. From recovery‑boosting peptides and cognitive enhancers to vitality‑supporting supplements and targeted adaptogens—our catalogue reflects both innovation and ambition.


Contact info

4.0

Great

TrustScore 4 out of 5

450 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 53% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(450)

344 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have to comend this company for their

I have to comend this company for thier products and over all support, we have been using them for 3 years or so, and I have not encountered one issue, the products are superb and my health has inclined significantly, the prices are great compared to other companies, and the products are fabulous. We have several things off them and each one has served its purpose with exceptional excellence.
Thankyou biolab for getting my health back on track and my vit markers on point.

20 August 2025
Unprompted review
Rated 5 out of 5 stars

Very fast service

Very fast service, product arrived in perfect condition. Excellent quality and reliability. Really happy with the purchase.

8 September 2025
Unprompted review
Rated 5 out of 5 stars

good service

Unfortunately, I can't give more than 5 stars.

Very fast and good delivery.
I especially thank Amir and Laura, who helped me quickly, clearly, and very well with all the good and useful information they provided to me.

4 September 2025
Unprompted review
Rated 1 out of 5 stars

Ordered CJC funny enough just like in…

Ordered CJC funny enough just like in the reviews they competly missed my address causing me now to play in their games now getting a 2 week delay because they gave UPs a competly diffrent address it just shows how 3rd world countries like Poland are 😹 wouldn’t recommend based already on the shipping fail that just shows how unprofessional they are wouldn’t wonder if the shop shuts down if y’all want good supplements I would rather order from professional to bad I saw the reviews late and now have to deal with this problem

3 September 2025
Unprompted review
Rated 3 out of 5 stars

Don’t expect a response to emails!

Ordered before, products seem legit and good delivery. Thy do not respond to emails though- so poor service. I keep getting emails saying a product I’m interested in is waiting for me- I go to add to basket and it says it is no longer available. I’ve emailed to ask have they stopped doing it, or if it will be back in stock and not had a response so I’ve ordered what I want elsewhere.

28 August 2025
Unprompted review
Rated 5 out of 5 stars

Rapid service. Amazing.

Rapid service. Amazing.

Used this brand as it’s well known and reputable - but my own experience has been great.

Ordered a product in the afternoon, I sent a message RE my order which was answered immediately and actually received the order the next day - I think less than 18 hours later.

Ridiculously speedy and product is top quality.

20 August 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Fast delivery and great products. Would definitely use again.

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service 👌

The products I ordered arrived in time as expected and were professionally, securely and discreetly packaged.

On opening the package I had a few queries re what I'd ordered. So contacted the lab via their what's app support at 9pm in the evening. I received a response and resolution to my query by 9:30am the following day.

Very satisfied with the products and support received from the lab. Will be recommending to others.

21 August 2025
Unprompted review
Rated 5 out of 5 stars

Good company, quality products! Don´t get fooled by troll reviews!

I buy products from Biolabshop now since more than 3 years. I have never had bad products or any serious problem with my orders.
When they took the PayPal payment method away it got a bit bumpy, payments came back and the whole ordering took a bit longer than normal. But the quality of the products was never a problem. Now since PayPal is back it´s just like flying again. Love it. Big thumbs up Biolabshop team👍🏻

16 August 2025
Unprompted review
Rated 1 out of 5 stars

Warning from My Experience with Biolab — Please Read Carefully

I want to warn everyone from my experience with Biolab. I know exactly how stressful it is when people write reviews that don’t clearly explain the dosage, peptide, or symptoms they experienced. I want to change that by sharing my story in detail so you don’t have to go through what I did.

I spent countless hours researching online, looking for a reputable vendor based on reviews and testing claims. Despite my efforts, I ended up with something dangerous.

I’m 23 years old, genetically and environmentally very fit, top runner and swimmer across multiple competitions, so what happened to me makes no sense medically. I was taking 200mcg of BPC-157 up to three times daily for about two weeks. At first, I noticed tingling and numbness in my limbs intermittently, more so tingling and blood whooshing sensations, I thought might be related to healing nerves. But then vascular pains, inflammation, and bulging veins appeared 7 to 13 days in— symptoms that eventually led to thrombosis (a blood clot) in my leg.

Based on what I’ve learned and experts like Andrew Huberman have warned, this is likely an immune or endotoxin reaction caused by contaminated or poor-quality peptides from unregulated sources. My story is not uncommon.

One critical thing to know: if a site claims to have Certificates of Analysis (COAs) but doesn’t display them live and transparently on their website, that’s a major red flag. Saying “available upon request” usually means nothing without real, peer-reviewed purity tests. I asked Biolab for proof but never received any legitimate evidence.

Many startup peptide companies source their products from China, which can produce excellent peptides but also floods the market with fake or low-quality ones accompanied by forged COAs. Vendors often falsely claim their products are COA tested by default, which is misleading and dangerous.

I’m sharing this because I want to protect others from suffering like I have. Please be extremely cautious when buying peptides. Your health is not worth the risk. People on this site will rate a 5 star simply for delivery or good customer service, all thats garbage if your not going to talk about the actual products... very skeptical for these reviews. Again be cautious. They dont have a proven record for testing at all.

Response to your response, 1. I never have nor will I ever take sarms??? This is purely a result of your bpc 157
2. My apologies I do see the purity testing, 2024 june, not bad, still sometime ago and however this doesnt show testing for toxins or contaminants so I will therefore do my own testing...

8 August 2025
Unprompted review
Biolabshop logo

Reply from Biolabshop

We are sorry to hear about your experience, but we must clarify several important points regarding your statements:

Full COA Reports Available – All of our products, including the BPC-157 and SARMs you ordered, have full Certificates of Analysis (COA) displayed transparently on our website, available for anyone to review at any time. These are conducted by accredited third-party laboratories and verify purity and quality.

BPC-157 Safety – The effects you describe are not supported by scientific evidence as being possible from BPC-157. This peptide is non-hormonal and is not known to cause thrombosis or vascular issues. We always recommend consulting a qualified healthcare professional before beginning any supplementation protocol.

SARMs Use at Young Age – We strongly advise against the use of SARMs for individuals of your age (23 years old). These are potent compounds intended only for informed adults under proper supervision.

Product Sourcing & Quality – We do not purchase from unverified or unregulated suppliers. All products are sourced from GMP-compliant facilities and tested to ensure compliance with the highest standards. Claims that our COAs are forged or that we do not test products are false.

While we understand your frustration, the accusations made in your review are not accurate. We take product safety and customer health very seriously, and we are committed to maintaining transparency and high standards in all of our operations.

We must clarify that according to our order records, you have previously purchased SARMs MK-677 as well as BPC-157 capsules from us. Therefore, your claim that you have “never taken SARMs” is not correct.

Regarding the testing — we uploaded updated COA results for BPC-157 just a few weeks ago. The certificate contains three full pages of testing data, including detailed analysis. To view the full report, please swipe through all the photos provided on the product page.

Our products are tested for purity and quality, and we always ensure transparency with the documentation we provide.

Rated 5 out of 5 stars

Re-order Customer Service

The parcel was lost by the courier on my first order, the process of contacting the customer service was very simple and they were very polite! Very happy with the product as well, I would definitely order again :)

6 August 2025
Unprompted review
Rated 5 out of 5 stars

I appreciate chat communication

Before i make an order i had a chat where they (Amir and colleuege) answered all the questions i had and were really helpfull and responsive :)
I highly aprecciate and cant wait to order as soon as they have the product i want. This vendor i was recommended by long term user of their products

6 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Fast and helpful replies. Very understanding and they also have the best products on the market! Will 100% be a happy returning customer. Thank you biolabs for a pleasant experience.

25 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

This was my first ever order and I wanted the delivery in Italy , so I reached out to the customer service agent Miss Laura for the guidance . She helped me right from the day if the order till the day I got my delivery . I was provided support and even the parcel delivery was tracked on my behalf .

23 July 2025
Unprompted review
Rated 5 out of 5 stars

Laura was great

Laura was great , super fast responses and helped me out as I am new to purchasing these products. She answered all my questions, went above and beyond with no hesitation. Thank you so much Laura !

21 July 2025
Unprompted review

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