This company’s return policy has a short window, 14 days. It doesn’t give you much time to try the product out. It also charges a restocking fee. I returned two unopened bottles but only received c... See more
Company replied
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Review summary
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The representatives at Bioma have been quick to answer and / or respond to my questions. Their subscription requirements still have me on the fence with the requirements for cancelation. Pro... See more
Company replied
All of the promotions at the end of the ordering process made me 2nd guess the validity of this company. I don’t like feeling pressured to buy more.
Company replied
I HAVE USED THIS PRODUCT BEFORE, AND IT DOES HELP YOU TO LOSE WEIGHT. Only problem is they try to get you to keep purchasing other bottles for this and that. I am not by far able to afford that. So, y... See more
Company replied
Company details
About Bioma.Health
Written by the company
Less Gut Discomfort. More Freedom to Enjoy Life.
Bioma Health - probiotics for gut health and weight control.
Contact info
315 Montgomery street, 94104, San Francisco, United States
- hello@bioma.health
- bioma.health
4.1
Great
11k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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It’s a total scam and doesn’t work
It’s a total scam and doesn’t work. I took it as recommended, and it did nothing. I watched what I ate and exercised. I lost no weight at all.
I bought only one month supply, to make sure I liked it first. I even sent an email right away to make sure no more was sent. They disregarded my cancellation and charged me again for another month. Stay away from them.
2 September 2026
Unprompted review
Reply from Bioma.Health
Hi San,
We’re sorry to hear that the product didn’t meet your expectations and that you experienced an issue with your subscription after requesting cancellation.
Since you’ve already contacted us, please reach out to our team again at hello@bioma.health from the email address associated with your order so we can review the cancellation request and additional charge further.
Best,
Bioma Team
Ordering was fast and easy.
2 September 2026
Unprompted review
Reply from Bioma.Health
Hi Judy,
We’re delighted that getting started with Bioma was quick and straightforward. Thank you for choosing us! 😊
Best,
Bioma Team
Easy to sign ip
2 September 2026
Unprompted review
Reply from Bioma.Health
Hi Jen,
Thank you for your feedback! We’re happy to know the sign-up process went smoothly for you. 🙌
Best,
Bioma Team
So far so good
2 September 2026
Unprompted review
Reply from Bioma.Health
Hi Nancy,
We’re glad your experience with Bioma has been positive so far! We appreciate your support and hope you continue enjoying your journey with us. 🌿
Best,
Bioma Team
clear info
Clear information. Unfortunately finishing the order is a pain.
2 September 2026
Unprompted review
Reply from Bioma.Health
Hi Susan,
We appreciate you taking the time to share your thoughts! We’re pleased the information was helpful, and we’ll keep your feedback about the ordering experience in mind. 💚
Best,
Bioma Team
Reply from Bioma.Health
Hi Juliana,
Thank you for choosing Bioma! We’re excited to have you with us and hope you have a great experience as you get started. 🙌
Best,
Bioma Team
Great experience with
Great experience with. Using friendly site. Thank you!!!!
2 September 2026
Unprompted review
Reply from Bioma.Health
Hi Elizabeth,
We truly appreciate your kind words! It’s wonderful to know you had such a pleasant experience with our website. 😊
Best,
Bioma Team
I like how thorough you are asking…
I like how thorough you are asking questions about my. Current helth
1 September 2026
Unprompted review
Reply from Bioma.Health
Hi Trish,
We’re so glad you found the experience thoughtful and thorough. Thank you for sharing your feedback and for choosing Bioma! 🌿
Best,
Bioma Team
SCAM ALERT!!!!
SCAM ALERT!!!!! I'd give 0 stars if available. I returned the product and am STILL waiting for my refund. Keep telling me the warehouse needs to check items returned and can take 10-30 days. We'll guess what I have my proof of delivery and it's WELL OVER 30 DAYS and you're still giving me the same BS line. I am now having to contact my bank, the BBB and the authorities to ensure they dont SCAM anyone else!
1 September 2026
Unprompted review
Reply from Bioma.Health
Hi Miranda,
We’re sorry to hear about the continued delay and understand your frustration with still waiting for your refund.
Since you’ve already been in touch with our team, please contact us again at hello@bioma.health from the email address associated with your order so we can review the status of your return and refund further.
Best,
Bioma Team
Reply from Bioma.Health
Hey Shandley,
Thank you for leaving your feedback! We’re so glad to hear you had a great experience with our customer service. If you have any questions, we’re always here to help. 🙌
Best regards,
Bioma Team
Fewer offers after paying
1 September 2026
Unprompted review
Reply from Bioma.Health
Hey Amy,
We’re sorry to hear you’ve noticed fewer offers after placing your order, and we understand how that can be frustrating. Please contact us so we can look into this for you and provide personalized assistance. 💚
Best regards,
Bioma Team
I I like the subscription because I’ll…
I I like the subscription because I’ll have them when I need a refill. I have been using Bioma and it really helps
1 September 2026
Unprompted review
Reply from Bioma.Health
Hey Linda,
Thank you for sharing your feedback! We’re glad to hear you’re enjoying the convenience of the subscription and that Bioma has been a helpful part of your routine. If you have any questions, we’re always here to help. 💚
Best regards,
Bioma Team
No comment at this time
1 September 2026
Unprompted review
Reply from Bioma.Health
Hey there,
Thank you for leaving your feedback! We appreciate you taking the time to share your experience with us. If you have any questions, we’re always here to help. 😊
Best regards,
Bioma Team
Reply from Bioma.Health
Hey Diane,
Thank you for leaving your feedback! We’re glad to hear your ordering experience went smoothly, and we appreciate you choosing Bioma. If you have any questions, we’re always here to help. 😊
Best regards,
Bioma Team
First of all I ordered the GLP-1 on…
First of all I ordered the GLP-1 on 8/5/26 and I have not received it as yet, so where is it? Now as far as my experience went, I had to go through it twice, and I did not like some of the questions, as they did not help me at all. But I did give you a 5 star!
31 August 2026
Unprompted review
Reply from Bioma.Health
Hi John,
Thank you for taking the time to share your review. Please contact our team at hello@bioma.health from the email address associated with your order so we can check the status of your shipment and assist you further.
We also appreciate your feedback regarding the additional offers during the ordering process and will keep it in mind as we continue improving the experience. 💚
Best,
Bioma Team
Easy to navigate
Easy to navigate. Makes sense to fix your gut rather than put artificial stuff via a shot into your body.
31 August 2026
Unprompted review
Reply from Bioma.Health
Hey Robin,
Thank you for leaving your feedback! We’re glad you found our website easy to navigate and appreciate you sharing your perspective on supporting your gut health. If you have any questions, we’re always here to help. 🌿
Best regards,
Bioma Team
LIFE IS GOOD
31 August 2026
Unprompted review
Reply from Bioma.Health
Hey Carlos,
Thank you for sharing your positive energy with us! We’re happy to hear that life is good and truly appreciate you taking the time to leave feedback. If you have any questions, we’re always here to help. 😊
Best regards,
Bioma Team
Terrible customer service
Terrible customer service, misleading policies. There are many better, less expensive solutions out there.
3 August 2026
Unprompted review
Reply from Bioma.Health
Hi Sascha,
We’re sorry to hear that your experience with our customer service and policies left you disappointed. We appreciate you taking the time to share your feedback.
If you’d like us to review any concerns related to your order or subscription, please contact our team at hello@bioma.health from the email address associated with your order.
Best,
Bioma Team
Very descriptive and informative.
31 August 2026
Unprompted review
Reply from Bioma.Health
Hey Kim,
Thank you for leaving your feedback! We’re glad you found the information descriptive and helpful. If you have any questions, we’re always here to help. 🌿
Best regards,
Bioma Team
Love the product & great service
Love the product and always have great customer service when needed.
28 August 2026
Unprompted review
Reply from Bioma.Health
Hey Krista,
Thank you for sharing your feedback! We’re so glad to hear you’re enjoying the product and have had a great experience with our customer service. If you ever have any questions, we’re always here to help. 💚
Best regards,
Bioma Team
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