I really love this product it works as claimed. I have had it for several years. I don't sweat like some there clients but I do get a work out. They also update you with newletters about success stori... See more
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Amazing results and easy to use! I've been using BionicGym for a months now and I'm truly impressed. It gets my heart rate up and gives me a real cardio workout, I can feel it helping me burn calorie... See more
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After losing 85 lbs. and getting down to a bmi of 20 on glp-1 in my mid-60's, I lost a lot of muscle, mostly in my hips and thighs, and became osteoporotic. Falling is a big concern for me, naturall... See more
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BionicGym is a game-changer! Its EMS technology delivers a legit cardio workout from my couch, burning 400-500 calories per session. Perfect for my busy schedule, it’s low-impact, joint-friendly, and... See more
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Company details
About BionicGym - Helping the world to exercise
Written by the company
Our mission is to make the world fitter, healthier and hopefully even a little happier through our tech.
We all need exercise, to feel good, train hard or just to burn extra calories for weight loss. If you already have BionicGym, wonderful! thank you! We really appreciate you taking the time to visit us. If you have an issue or a problem please contact us at hello@bionicgym.com . We've a very small team but they are always happy to help. If you're new to BionicGym, welcome! please help us spread the word that there is a new form of exercise that people can do. Others find your experiences not just useful but often an inspiration in their own fitness journey.
Discover the future of fitness with BionicGym, the pioneering wearable cardio device that's transforming at-home workouts and personal health regimes. Engineered for individuals who value efficiency, convenience, and innovation in their exercise routine, BionicGym stands at the forefront of fitness technology. Our mission is simple yet profound: "Improve the world through exercise, one shiver at a time."
BionicGym is not just another fitness gadget; it's a scientifically proven method to burn calories, elevate heart rate, and enhance energy levels without disrupting your daily life. Whether you're a fitness enthusiast, a busy professional, or someone seeking an accessible exercise solution, BionicGym offers a groundbreaking approach to staying fit. It's ideal for those looking for an effective cardio workout, weight loss support, and a modern tool to enhance their fitness journey.
Our product caters to a diverse audience, ranging from 25 to 60+ years old, including busy parents, individuals with mobility challenges, and athletes seeking innovative training methods. BionicGym's wearable technology is designed to be gentle on joints, making it a perfect solution for people with knee or back concerns, offering a low-impact yet high-efficiency workout.
As a brand committed to authenticity, wellness, and community, BionicGym emphasizes real results and genuine customer experiences. Our social strategy revolves around empathy, motivation, and the inspiring stories of our users. We've built a supportive community where individuals can share their progress, challenges, and victories, encouraging others to embark on their fitness journey with confidence.
Embrace a new era of exercise with BionicGym, the only wearable cardio that integrates seamlessly into your lifestyle. Achieve your health and fitness goals with our innovative solution, backed by over two decades of research. Whether you're looking to enhance your current workout regime or find a practical way to start exercising, BionicGym is your partner in fitness.
Join the revolution in wearable fitness technology with BionicGym and experience the convenience and effectiveness of our unique cardio solution. Let's make the world a healthier, fitter place, one workout at a time.
Thanks for reading and your interest in BionicGym. It is greatly appreciated.Contact info
Dublin, Ireland
- +1 (213) 259 8831
- hello@bionicgym.com
- bionicgym.com
4.0
Great
734 reviews
Replied to 87% of negative reviews
Typically replies within 48 hours
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It a terrible product
It a terrible product. It takes forever to figure out where to place the pads. The power unit only holds for a day before it has to be charged again. The pads are finished after a few days. Save your money, get a gym membership. At $906.24 CAD you’re half way to a treadmill or peloton for your basement.
I regret everything about this purchase.
An actual email I received from them:
We are sorry for our delayed reply. We are currently rebuilding our support team and unfortunately, at the moment we are undermanned. We are to responding to all customer inquiries as soon as possible but sometimes this is longer than we would like.
Please note, due to a restocking issue we have had to ship the small-large wraps along with a large-x large unit. The contents of the large-x large unit is the same as the small-large unit. The only difference between them is the size of the Wraps. You do not need to send the extra wraps back to us. We would like you to try both to see which size fits best.
21 February 2024
Unprompted review
Warning *** Order at your own risk
Warning *** Order at your own risk
I thought the science was sound and placed an order on 1/20/24. 1st red flag: I received an email stating they were expecting shipping delays due to vendor issues. They sent a different size because they didn’t have the size I ordered. I received the major components on 02/01/24 and started using it right away. Unfortunately, I experienced wiring errors immediately and the system would shut off repeatedly. I reviewed the troubleshooting instructions on their website and Facebook group. No improvement. No bent pins or kinked wires on the controller. The app showed that the controller would not charge past 69%. An email was sent 02/02/24 notifying the company of the issue. No response. Another email was sent 02/08/24 and 02/10/24, again with no response. I disputed the purchase with Affirm on 02/13/2024, which is still in progress. Sent another email on 2/20/24 and “Grace” (seeming the only customer service person for the company) tells me a refund will have $128 restocking fee. What is there to restock? This is a defective product and every effort was made to communicate with BionicGym and request assistance. I was asked to submit a photo of the product before I can receive the return shipping address. Again, no further response. I will continue to get my story out there because corrupt fraudulent companies shouldn’t be allowed to stand behind terms and conditions when they treat consumers this poorly. Order at your own peril. You have been warned.
22 February 2024
Unprompted review
The worst customer service you can ever…
The worst customer service you can ever have, I ordered the device early January and until this day no delivery and no one would reply as to when will the device be despatched, I wrote several emails and all I got is one reply saying that there are technical problems with their 3rd party logistics company.
Still no delivery
14 February 2024
Unprompted review
I purchased with high expectations
I purchased with high expectations. I received very quickly surprisingly.
I was able to easily figure out how to use it and connect to WiFi from the online videos.
Here’s where it went wrong. I used the unit for about 10 minutes, then it just stopped working. The WiFi would not connect afterwards. I contacted the company with unsuccessful results.
We finally figured out the control unit is the issue, not the WiFi. They sent me a label to return it and I have not heard from them since.
I sent them a few emails and have not heard back. My tracking number says the control unit was delivered but they were not able to leave. Most likely they are out of business or closed.
I just want answers or my money returned. My next step is a charge back to my credit card company. I’ll give you 1 more day to replay and send a new control unit. Afterwards, I’ll do a chargeback.
30 January 2024
Unprompted review
I have tried to communicate on their…
I have tried to communicate on their WhatsApp and instagram and email but no response about the progress of my order.. I am still waiting on a response as to when I will be receiving my order
10 February 2024
Unprompted review
Reply from BionicGym - Helping the world to exercise
Hey Fahima, we're sorry to hear that you didn't have the best experience with us. Our team is committed to offering the best to our customers. We will contact you shortly with details about your request and will address this matter as a priority. Thank you and best regards.
I'm losing weight
This product really works, you sweat while using it. I am very satisfied with the purchase. I've been using it for a month and I've already noticed results
4 January 2024
Unprompted review
Reply from BionicGym - Helping the world to exercise
Thank you so much for your fantastic review, Flavio! We're absolutely delighted to hear about your positive experience with our product. It's incredibly rewarding to know that you're seeing real results and feeling the benefits of your hard work and dedication. Your satisfaction and success are what motivate us every day to continue improving and innovating. Please keep us updated on your journey; we're here to support you every step of the way towards achieving your fitness goals. Thank you for choosing us and for sharing your inspiring success story, Flavio!
Reply from BionicGym - Helping the world to exercise
We're truly sorry to hear about the situation with your battery, Graciela. Please rest assured that we take this matter very seriously and will make every effort to understand what happened and resolve the situation as quickly as possible.
This product is amazing.
7 November 2023
Reply from BionicGym - Helping the world to exercise
Thank you so much for your review, Miroslav! We're happy to hear that you find our product AMAZING! It's our mission to make a positive impact on the well-being of our community, and hearing feedback like yours reaffirms that we're on the right path. Thank you for being a part of our journey towards a healthier and happier world!
I love this piece of equipment
I love this piece of equipment, bionic gym. I have made so much strives using the bionic gym. I recommend this piece of equipment and you will to.
6 November 2023
Reply from BionicGym - Helping the world to exercise
Thank you so much for your glowing feedback, Anthony! We're absolutely delighted to hear about the strides you've made using BionicGym. Your success is exactly what we aim for with our product. It's wonderful to know that BionicGym has made a significant impact on your fitness journey. Thank you for sharing your experience and for your endorsement. Keep up the fantastic work, and we're here to support you every step of the way! Cheers!
I Obtained the Weightloss Results I Always Wanted
First off, I’ve got a love-hate relationship with fitness. I’ve always been captivated by it and wanted to just be healthy honestly. That’s really just it. I had COVID and kidney failure In 2020 and an unhealthy relationship with food. While thankfully I was able to put both COVID, the issues with my kidneys, and my incorrect relationship with food behind me, I still needed to change in terms of my exercise. Fast forward to now with BionicGym.
I didn’t have time to exercise or go to a traditional gym because of work, but I’m finding the results great here. It has given me the confidence I need to get my physical health in order and, for me, boosted my mood and given me a positive sense of well-being. I know that a lot of people are skeptical, but I recommend to try it out. Once you do, the results will speak for themselves.
3 July 2023
Unprompted review
Reply from BionicGym - Helping the world to exercise
Hey John,
Wow, your story just blew us away! Honestly, it's people like you who remind us why we do what we do. Hearing about your battle with COVID, kidney issues, and your struggles with fitness and food really struck a chord with us. It’s no small feat to overcome what you did and still push forward to make such positive changes in your life.
It’s super encouraging to hear how BionicGym has slotted into your life, giving you that boost and the confidence to tackle your physical health head-on. And hearing you say it’s lifted your mood and well-being? That’s just the cherry on top for us.
We know it takes a leap of faith to try something new, especially when you’ve been through so much. So, a massive thanks for giving BionicGym a shot and even more for recommending it to others. Your journey is genuinely inspiring, and if it convinces even one person to take a step towards healthier living, that’s a win in our book.
Keep smashing those goals, John. We’re all cheering for you here and can’t wait to hear about your next milestones. Stay awesome!
Cheers,
The folks at BionicGym
Great way to integrate exercise into a busy live
I have to say, the Bionicgym has worked for me. I am so busy with work and the pandemic got me out of the habit of exercise. My body responded very well to bionicgym so it was easy to build up the levels. My sister hasn't had as easy a response to it, so maybe it isn't for everyone. I like being able to put it on and exercise firs thing in the morning when making my coffee and checking my emails and getting on with my day and i've found I've lost a lot of weight and built my fitness level. I don't think of it as all I want from exercise, and it is exercise. I stand while doing it and build up a sweat, but that is what I want. I recommend.
29 January 2024
Unprompted review
Reply from BionicGym - Helping the world to exercise
Hey Holly,
Thanks a ton for sharing your BionicGym experience with us! It's awesome to hear that it's been a game-changer for fitting exercise into your busy schedule. It’s really cool that BionicGym has helped you find your way back, making it easier to get moving while juggling morning emails and coffee prep!
It’s interesting to hear about your sister’s experience too. If she needs any assistance with the programs, please contact us! And you’re right; everyone’s journey with fitness is unique, that’s the beauty of having options like BionicGym, right?
Loving that you’ve not only seen weight loss but also built up your fitness level. And yes, breaking a sweat while standing and going about your morning routine? That’s the kind of multitasking we live for.
Thanks for the recommendation and for being so open about your experience. Stories like yours inspire us to keep improving and make BionicGym even better for folks like you and your sister.
Keep up the great work, Holly, and here's to many more energized mornings and fitness wins!
Cheers,
The BionicGym Crew
I bought biogym and I was allergic…
I bought biogym and I was allergic tried everything from barrier creams to linen sheet mylegs looked like fire measles. Can't use it.
21 October 2023
Reply from BionicGym - Helping the world to exercise
Dear Margaret,
We're truly sorry to hear about your experience with BionicGym. Your health and comfort are of the utmost importance to us, and it's distressing to learn that you've had such a reaction. We sincerely apologize for any discomfort and inconvenience this has caused you.
We want to make this right and are committed to understanding your situation better and finding a resolution. A member of our team will be reaching out to you shortly to gather more information and discuss how we can assist further.
In the meantime, please refrain from using the product to avoid any further discomfort. Your well-being is our priority, and we're here to support you through this.
Again, we apologize for this unfortunate situation and thank you for bringing it to our attention. We look forward to speaking with you soon and working towards a satisfactory solution.
Warm regards,
The BionicGym Team
I have to confess that I was surprised…
I have to confess that I was surprised by the result. I thought it would just be a device that would keep "messing around" and not have any results, but wow, I'm perplexed.
I spend the day working in front of the computer, and unfortunately I don't have much time to exercise. But with Bionic Gym, I started to feel like I was training, I got sweaty and I already lost 2 kilos in a few weeks.
I highly recommend it, I have to buy another one because my wife already wants to get hold of mine.
1 January 2024
Unprompted review
Reply from BionicGym - Helping the world to exercise
Hey Willian,
We're genuinely glad to hear about your BionicGym journey! Beyond the surprise of shedding those 2 kilos, what's really exciting is how it's enhancing your quality of life, especially for someone as busy as you.
It's not just about losing weight, right? It's about finding a way to fit exercise into your packed days, feeling more energized, and maybe even a bit happier because you're moving more. That's the big win here.
And yeah, the fact that your wife is now keen to join in just shows how BionicGym can be a game changer for the whole family. It's about sharing those healthier moments together and improving everyone's day-to-day.
Really appreciate you spreading the word. Let's keep focusing on those quality of life gains as much as the weight loss. That's what it's all about.
All the best,
The BionicGym Team
Reply from BionicGym - Helping the world to exercise
Thanks for the 5-star shoutout! We're super glad to hear that BionicGym is doing the job for you and that you're happy with it. It's always great to hear from satisfied customers like you.
Keep enjoying your workouts, and if there's anything more we can do to enhance your experience, just let us know. We're here for you!
Cheers,
The BionicGym Team
Not a fan
Not a fan. Takes too long to set up. Saw no difference in weight even when dieting
9 October 2023
Reply from BionicGym - Helping the world to exercise
Hey Vincent,
We're sorry to hear that your experience with BionicGym hasn't been what you expected, especially regarding the setup time and the results you've been hoping to see. We understand how disappointing it can be when things don't go as planned, and we appreciate you taking the time to share your feedback with us.
We want to ensure that every customer gets the most out of their BionicGym, and it sounds like there might be ways we can help optimize your experience. We'll be reaching out to you directly to see how we can assist in achieving your fitness goals, whether that's through guidance on setup to make it quicker and easier, or by offering tips on how to integrate BionicGym more effectively into your diet and exercise regimen.
Your success is important to us, and we're here to support you every step of the way. Please look out for our contact, and let's work together to turn your experience around.
Best regards,
The BionicGym Team
I have tried many rounds with different…
I have tried many rounds with different mode, however my heart rate nor sweating seems not much reaction
5 October 2023
Reply from BionicGym - Helping the world to exercise
Hey Elaine,
We're here to help ensure you get the most out of your BionicGym experience. It sounds like you might not be hitting the sweet spot with the modes you've tried so far. Everyone's body reacts differently, so it could be a matter of finding the right program and intensity level that works best for you.
We're at your disposal to assist with selecting the correct program that should help increase your heart rate and promote sweating during your workouts. There's a range of settings we can explore together to find what gives you the reaction you're looking for.
Please feel free to reach out so we can provide you with personalized guidance and support. Our goal is to make sure you're satisfied and seeing the results you want.
Looking forward to helping you tweak your routine for better results!
Best,
The BionicGym Team
I'm A Believer
"At first, I was skeptical about Bionic Gym, but the potential health benefits for my wife and me seemed worth the investment. When our Bionic Gym arrived, I was eager to try it out. I started with the 'Start Here' program, quickly advancing to 'Pro'. I was amazed at how rapidly I could increase the intensity – going from 75 to 100 – and how it brought my heart rate to 135bpm. The real surprise? Burning 396 calories in just 40 minutes, all while working on emails and a PowerPoint for work, comfortably seated in my chair. This isn't just a fitness device; it's a revolution in multitasking and health management. Bionic Gym has given us new hope and excitement about integrating fitness seamlessly into our daily lives. A heartfelt thank you for offering a path to better health without disrupting our busy schedules!"
4 January 2024
Unprompted review
Reply from BionicGym - Helping the world to exercise
Hey Jonni,
Thank you so much for the 5-star review and for sharing your journey with BionicGym! It's incredibly rewarding to hear how it's transformed your and your wife's approach to fitness and health. We're happy to know that the device not only met but exceeded your expectations, especially with the impressive calorie burn and heart rate achievements all while multitasking!
Your experience truly embodies the revolution we envision in fitness and daily life integration. We're so glad that BionicGym has provided you with a new and exciting way to stay fit without having to compromise on your busy schedules.
Thank you again for believing in us and for your heartfelt feedback. Here's to many more productive and healthy sessions with your BionicGym!
Warmest regards,
The BionicGym Team
It really works and is worth the price
Even though I'm an active person (I run and go to the gym 5x a week), using Bionic Gym turned out to be a great complement to my workouts and calorie loss. It's easy to use, has different programs and intensities and I recorded almost 500 calories burned in 1 hour of use, in the HIIT programs (measured with my smart watch). Even using it at low intensities it is incredible to see the results. Anyway, it's definitely worth the price and unlike all other electro stimulators, what caught my attention the most about this one is the fact that it has serious scientific validation. On the company's site there are several scientific publications that prove the effectiveness of the product. Testimonials from real people are also worth seeing. I am very satisfied!
10 December 2023
Unprompted review
New phone
Had issues when I bought a new phone and we worked together till the issue was resolved. Thank you for helping me fix my problem.
18 September 2023
Reply from BionicGym - Helping the world to exercise
Hey Helen,
It's great to hear we could help sort out the issues with your new phone and get everything working smoothly for you. Teamwork makes the dream work, right?
Thanks for sticking with us while we worked through it together. If you run into any more bumps down the road or just have questions, we're here to help.
Cheers to many more seamless experiences with your BionicGym!
Best,
The BionicGym Team
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