Can't contact customer service. I only wanted to enquire about product availability for something that seems to have vanished but there's no email address. You either have to phone, or give a chatbot... See more
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Family favourites for over 60 years, Birds Eye have provided healthy fresh frozen food for generations. Find products, recipe ideas and more here.
Contact info
New Square 1, TW14 8HA, Feltham, United Kingdom
- birdseye.co.uk
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Cardboard curries
I’ve just had the worst example of a bland and tasteless TV dinner I could imagine, a Birds eye chicken curry with rice, what an affront to the nation of India, the person responsible for it should be sent there and put on trial for treason
The photo on the box certainly talked it up, to be honest I’d have been better served cutting that out of its cardboard sleeve and eating it instead, it couldn’t be less wholesome
While I accept I shouldn’t expect a restaurant experience, this offering was dumbed down to a level way below what’s acceptable
Surely no one at Birds eye would be caught dead eating this rubbish
It all smacks of Ratners the Jewellers all over again
Shocking
this food is crap
just made a meal of frozen chicken pies and steamed veg..........what a disgusing taste experience!
Carrots don't taste like carrots (horrible aftertaste), chicken tastes like nothing and pastry is inedible.
Oh how this company has deteriorated!!!!!!
Fish cakes and battered chicken - not good value.
I bought some Birds Eye fishcakes (4 in a box), but they were small and fell to bits. I complained to Birds Eye and got a voucher. I used this to buy Birds Eye chicken in batter (2 in.a box.) The chicken didn't seem very nice - not like chicken should be. I made my purchases as an experiment, but I won't be buying anything more from them. They used to be nice and good value years ago.
Fish Fingers aren't what they used to be in the 80s
I too feel I should voice my displeasure following my evening meal which consisted of fresh vegetables, chunky chips and birdseye fish fingers x 3. The batter failed to crisp as I had hoped and the quality of fish was substandard at best. Sh*te and overpriced. Mark Hibberd
I just got some BirdsEye original 10…
I just got some BirdsEye original 10 Beef Burgers i don’t know what has happened to them but not nice at all they used to be really good won’t be buying them again.
Bold faced lies
Liars they have a range called powered by plants but they contain ingredients that aren't plants like milk and eggs when I complained to them about it they kept lying to me trying to say that the vegetarian label explicitly meant contains mik and eggs what a bunch of scam artists
What a disappointment!
What has happened to this once decent frozen food company? I have thought their peas have been getting ropey, this week I bought some chicken burgers. They were just awful. Thin, foul smelling and bright orange!
So sad.
Seeded crust fish fillets
We bought the seeded fish fillets as part of our diet. However they were so dry it was like eating crackers and the crumb coating totally overpowered the fish
When i was a kid Birds eye burgers and…
When i was a kid Birds eye burgers and fish fingers were both as good as any frozen food you could buy.
Having tried both in recent times i can only say that i will not be buying either again.
These products are only fit for the bin.
Birds eye crspy batter fish fingers
Absolutely shocking!! Thinner thsn ever and thin zlither of fish which is grey!! Price more than doubled in most shops for this now inferipr product. Was my favourite but will not be giving Birds Eye my money again!! DO NOT BUY!!!@
If I could give no stars or a negative…
If I could give no stars or a negative 10 stars I would. What a disgusting product. My husband and I just got the beef steak burger patty for burger night and the chances of this meat being donkey is so high. Disgusting excuse for a product people pay good money for. I swear to all that is good and tasty I WILL NEVER PURCHASE YOUR UTTERLY DISGUSTING FOOD EVER AGAIN! THIS COMPANY IS A DISGRACE AND SHOULD BE SHUT DOWN FOR SUPPLYING THE MOST DISGUSTING EXCUSE FOR FOOD I HAVE EVER EXPERIENCED!!!!!!!
2 times recently we have found nail and…
2 times recently we have found nail and now a safety pin in the frozen peas package
Plastic in fishfinger
Thumbnail sized piece of plastic in my fish finger. It could’ve choked me or my child! It said to contact in various ways so I sent pictures and description via a message on Instagram. 4 days later, I have heard nothing. I have just tried their online chat and it is so slow and useless I feel more irritated than I did before! Not good customer service, Birdseye, I am disappointed.
Horrible
The meal claimed broccoli and it was all hard stems. Everything I've tried for the meals ..it's always the same. A truly horrible product.
They might notactualy contain fish
They might notactualy contain fish
the ingredients say 51% and thats not much but I think its about 10% or no fish just flavour
Flavourless Birds Eye chunky fish fingers…
Birds Eye chunky fish fingers have a low percentage of fish and an even lower percentage of fish flavour.
If I had my way I would not even have…
If I had my way I would not even have given it one star, I brought the bird's-eye vegan non fish fingers they was awful to eat, they had no taste and no seasoning in them, they was dry I would never get them again. They was a waste of vegetables and a waste of money to be honest.
Way too expensive
I used to quite like their battered cod fillets, but now they've hiked the price to £6 they're not worth it. I can buy 4 frozen cod fillets for less than £4 and batter them myself.
Bought Birds Eye Battered Fish…
Bought Birds Eye Battered Fish (Pollock) 400g...was nothing like the photo on front of packet. Very little fish, looked grey not white as in photo. Batter thick, fish thin. Reverse of the photo image. Think there must laws against misleading photos! If not there should be. Characterless taste. Yuk. Very disappointed with Birds Eye as a company. Was attracted to buy it because it was Birdseye & their image. But obviously they don't care about their product or their customers. Why can't they produce a decent product & have photos that are true to life? Have put me off now. Don't trust them so will never buy their products again!
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