What a shop not only are all the staff brilliant the stock is top notch and if they don't have it in stock means the companies don't, and if there is something they don't have will go above and... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was fortunate to stumble across Birds Tackle when looking for a specific piece of equipment and have started using them regularly. Their range is superb, prices and their super fast delivery matches... See more
Purchased a carp net online from this company . After a few uses the carbon handle snapped. I contacted Birds tackle on two occasions regarding this obvious fault. No reply, ignorant customer service.... See more
The service provided by Birds was excellent. However, the product (Speero Alcor boots) were not waterproof as advertised. To their credit, Birds processed a refund very quickly, but it does make me wo... See more
Company details
Contact info
Gipping Road, IP6 0JB, Ipswich, United Kingdom
- 01473 830683
- hello@birdstackle.com
- birdstackle.co.uk
3.4
Average
276 reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast delivery and great service.
6 November 2022
Contacted vendor informed item was in…
Contacted vendor informed item was in stock dispatched it same day had 24/48 hour delivery item arrived next day.Suoerb service well pleased.
2 November 2022
5 star spot on service
5 star very quick delivery and spot on service would highly recommend and happy to use again
3 November 2022
Received items as requested,no problems…
Received items as requested,no problems at all. Will use again
31 October 2022
Excellent service.Goods ordered arrived…
Excellent service.Goods ordered arrived within. A couple of days
Thank you.
7 October 2022
Avoid
Ordered a product with a value of over £600 box was covered in indents,scratches and dirt. Sounds minor but this was for a present. The response was it’s only the box that will go in the draw and you can return but you won’t be able to ge them anywhere else
3 October 2022
Reply from Birds Tackle
Hi Lisa, sorry to hear you are unhappy with how this was dealt with, we was more than happy to have the nash alarms sent back to us but you informed us they were a present so we simply stated that we have no more in stock and nash were also out of stock so we wouldn't be able to replace them for you if you did send them back, going by the images you sent in to us, the box had very minor marks on the bottom, but this is how they come in to us from nash but again they were very minor marks which had no affect on the actual items and i personally would say the box was not damaged, it didn't have holes in or damaged corners etc, it was a very minor scuff mark on the bottom of the box, however in our last email to yourself we said we will refund you for them as soon as they are returned etc but have since had no communication from you or any items sent back, so once again we apologize you feel this way, but we feel we done everything to help you in this matter, we was more than happy to take them back but just explained if you did send them back we wouldn't be able to replace them due to them being out of stock but would happily issue a refund for you.
Seemless order and delivery
I ordered, the Birds guys did their thing, item arrived fast and in perfect condition.
28 September 2022
Nash alarms
Totally stress free order, delivered promptly well packaged and a great price to boot. Highly recommended
9 September 2022
Great service
10 September 2022
Excellent service and products
31 August 2022
First rate price and delivery time…
First rate price and delivery time highly recommend
8 September 2022
Great rod well pleased good price
6 September 2022
good service
6 September 2022
Really great service as always.
Really great service as always. Thank you Birds Tackle team.
5 September 2022
Ordering was simple
Ordering was simple, spoke to a nice guy on the phone just to clarify something,order turned up prompt no problems will be using again
Thankyou
5 September 2022
Great transaction!!!
Great communication, arrived as informed!!! Great transaction, extremely satisfied! Thank you!
31 August 2022
Would have been more but first delivery…
Would have been more but first delivery window was poor and we waited in and then he delivered it 1.5 hours later outside the delivery time given. Caused a bit of stress for my husband who was waiting for the reel and was unable to go on his planned fishing trip. Also has to stay in the next day for 2nd delivery attempt. Luckily he was not in work
2 September 2022
Reply from Birds Tackle
Hi Julie thanks for the feedback. Im sorry the courier had messed you around, Once the parcel leaves us it down to the courier. We had dispatched this the very next morning for you. Regards Birds Tackle
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.