Birds Tackle Reviews 276

TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

What a shop not only are all the staff brilliant the stock is top notch and if they don't have it in stock means the companies don't, and if there is something they don't have will go above and... See more

Rated 5 out of 5 stars

I was fortunate to stumble across Birds Tackle when looking for a specific piece of equipment and have started using them regularly. Their range is superb, prices and their super fast delivery matches... See more

Rated 1 out of 5 stars

Purchased a carp net online from this company . After a few uses the carbon handle snapped. I contacted Birds tackle on two occasions regarding this obvious fault. No reply, ignorant customer service.... See more

Rated 4 out of 5 stars

The service provided by Birds was excellent. However, the product (Speero Alcor boots) were not waterproof as advertised. To their credit, Birds processed a refund very quickly, but it does make me wo... See more

3.4

Average

TrustScore 3.5 out of 5

276 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant

I ordered a fishing bivvy at short notice for a present (after being let down elsewhere); it was delivered the next day (free delivery) and was an excellent price. Very happy indeed with the service.

7 July 2022
Unprompted review
Rated 5 out of 5 stars

Ordered a 9ft Cork Dwarf Rod from this…

Ordered a 9ft Cork Dwarf Rod from this company the cheapest on the internet by miles. Delivered in super fast time considering it was Christmas Postage.
great communication via email and arrived in perfect condition well packaged.

30 December 2021
Unprompted review
Rated 1 out of 5 stars

So very disappointed to read about…

So very disappointed to read about discrimination of customers and refusal to serve customers who do not wear a mask. They are protected by Human Rights 2010 and the The Disability Act. Disgraceful.

30 December 2021
Unprompted review
Birds Tackle logo

Reply from Birds Tackle

hi thanks for your review this is a review service on how we have provided for you, as for the article in our local newspaper this should not had been reflected like this from you, yes we are protecting our customers and staff, we are not stopping people that are using face shields links for others https://www.ipswichstar.co.uk/news/business/fishing-tackle-store-defends-face-mask-policy-8589824 https://www.legislation.gov.uk/ukpga/1974/37/contents

Rated 5 out of 5 stars

Pole top kit

The service I received was excellent the order was received and dispatched within a day and received by me the next day. I will certainly use you again.
Thanks very much for your excellent service

20 October 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look