Bird Voyage Reviews 

281
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 201 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for their exceptional professionalism, outstanding helpfulness, and consistently prompt support provided throughout the entire booking journey. Travelers consistently find the reservation process remarkably smooth and deeply appreciate knowledgeable agents going above and beyond to carefully tailor trips to individual needs. Furthermore, people emphasize that planning vacations becomes completely stress-free thanks to reliable guidance and seamless communication before and during travels. However, some customers also noted challenges with occasional ticketing delays, unexpected seat allocation fees, or difficulties securing prompt refunds for cancelled trips. A small number of reviewers experienced stressful moments when managing sudden itinerary changes or dealing with unhelpful support personnel.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting that agents are very kind, helpful, and... See more

Service

Customers consistently note positive experiences with service, highlighting exceptional attention to detail,... See more

Booking process

Users describe positive interactions with the booking process, highlighting smooth and straightforward... See more

Customer service

Clients share positive opinions on customer service, highlighting that representatives are consistently... See more

Holidays

Reviewers mention positive feedback about holidays, highlighting that trips are well organized, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kevin booked our Tenerife holiday which was excellent. 1st class service, no worries all arranged for us. The only thing we had to worry about was what clothes to take. Kevin sorted everything down... See more

Rated 5 out of 5 stars

We were given a good discounted price for our tickets to Canada. However, the Airline charged us for our check-in baggage which came to around £240 each way. We had to pay the money at the airport. Ho... See more

Rated 5 out of 5 stars

On board with what was required and quick to respond to queries and made sure all trips and journeys went smooth. Rav dealt with all things appropriately during booking and post booking till return... See more

Rated 5 out of 5 stars

Sam has booked the holiday's for myself and the kids for the last year or so and I can honestly say that he's been great, really great. Brilliant customer service, always at hand to help even when we... See more


Company details

  1. Travel agent
  2. Airline ticket agency
  3. Cruise Travel Agency
  4. Tour operator

Written by the company

Bird Voyage is a UK-based Travel company specializing in Holidays & Global flight bookings. We aim to simplify your journey by offering affordable Holidays, real-time booking systems, and personalized support. We at Travel Miles With Us LTD T/A Bird Voyage are registered at Suite 206, Legacy Centre Hanworth Trading Estates, Hampton Road West, Feltham, England, TW13 6D


Contact info

4.8

Excellent

TrustScore 5 out of 5

281 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(281)

195 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sam made the whole process easy and stress free

We had such a great experience with Bird Voyage. Sam was incredibly helpful from start to finish — always quick to respond and happy to assist with anything we needed. Whether it was flight changes, upgrade options, or general questions, nothing ever felt like too much trouble.

What really stood out was the peace of mind he gave us. With concerns around flight disruptions in the Middle East, it was so reassuring to have someone we could contact at any time. It made our whole trip feel completely stress-free.

I usually book flights myself online, but after this experience, I’ll always use Sam. Having that level of support makes such a difference.

Highly recommend!

4 March 2026
Unprompted review
Rated 5 out of 5 stars

The agents are very polite

The agents are very polite, understand my query before responding and provided me options as per my needs.
After sales experience has been very great as well to accommodate my request.
Overall I had best experience for the booking with the agency.

28 February 2026
Unprompted review
Rated 5 out of 5 stars

On board with what was required and…

On board with what was required and quick to respond to queries and made sure all trips and journeys went smooth. Rav dealt with all things appropriately during booking and post booking till return travel. I would go back to him if needed again in future. I also dealt with couple of other people in booking team and all were good.
It looks like it’s a dynamic group and more bookings means more experience and even more better service.
Ticketing team definitely needs some extra pair of hands as they seem to be a bit behind in everything and needed repeated prompts and corrections. All in all would recommend to others .

1 March 2026
Unprompted review
Rated 5 out of 5 stars

Viktor was great at responding and…

Viktor was great at responding and assisting
Great customer service

Just felt the prices were a bit too high compared to some other agents but his service is the reason stayed with you

1 December 2025
Unprompted review
Rated 5 out of 5 stars

My booking agent was extremely good

My booking agent was polite and helpful from start to finish.
I had to book an emergency flight back home, and he helped me book it quickly and efficiently. Leo also completed my online check-in, API and created my boarding pass, whilst I was en route to the airport. So my airport experience was smooth and straightforward, no glitches.
Thank you Leo

4 March 2026
Unprompted review
Rated 5 out of 5 stars

I received excellent service from…victor

I received excellent service from Victor. I was extremely stressed due to the troubles in the Middle East. He helped me book a safer route to my dream holiday to Thailand. Thanks again Victor for your patience and helpfulness

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Ones more I have had Experience…

Ones more I have had Experience service.
I would Give Brad 100/1 for all his hard work finding me a flight home to Uk from Jamaica on an emergency thank you so Much Brad and when i travel again I will be coming Back here .
Wish all the Best for the future Brad 👍

3 March 2026
Unprompted review
Rated 5 out of 5 stars

The person who took my call was Steve…

The person who took my call was Steve and he was very helpful and patient when dealing with my query. What he did for me about booking the flight for me was exactly what I needed. It was very fast and efficient and very easy for me to understand. Thank you Steve. Well done 👍

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Whenever I need to book a tickets…

Whenever I need to book a tickets straight away call victor ..he always help me alot ... I messed up my tickets n then again he helped me ... exceptional good customer service..highly recommended..thanks Victor once again 👏 👍 👌

22 February 2026
Unprompted review

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