Birtchnells Reviews 172

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Great quality and value, I would definitely recommend this company. If you have to return the item because it’s too small etc, then the refund will be dealt with immediately.

Rated 5 out of 5 stars

Size was perfect and true to size as I had previously ordered a 17 which was more like a 15 due to acquiring an old man’s chicken neck 🤦🏻‍♂️ sent out speedily and GREAT SERVICE Thanks Guys

Rated 1 out of 5 stars

Ordered 2 pairs of trousers from the shop which were ideal but when they arrived they had a strong smell of damp. Emailed them twice and on both occasions the emails were ignored.

Company replied

Rated 5 out of 5 stars

Quickly delivered and I like the leg length as I always wear Bermuda socks for golf in shorts and am a 34 inch inside leg.

Company details

  1. Clothing Shop

Written by the company

Birtchnells was established in 1938 trading on the high street in Berkhamsted and soon after in Princes Risborough, with 84 years trading on the hight street Birtchnells is now trading online. Birtchnells have put together the best quality menswear from the UK and Europe, delivered directly to your door. Our emphasis is on quality, and we are very proud of the range of products we can offer. All our products are personally vetted by us, so that we can be sure of offering our discerning customers the best possible products and services, at great Internet prices. We offer FREE DELIVERY on ALL UK (including the Channel Islands) orders valued at £75 or more. FREE RETURNS on non sale items.


Contact info

4.0

Great

TrustScore 4 out of 5

172 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

We have been really impressed with…

We have been really impressed with Birtchnells, Tony provided us with samples of the clothing before we placed our uniform order which was great. We are more than happy with the uniform and logos. We would recommend them.

27 April 2022
Unprompted review
Rated 5 out of 5 stars

I found Birtchnells online whilst…a suit.

I found Birtchnells online whilst looking for a suit.
Found the suit and dealt Tony who was just so helpful and very knowledgeable about the sizes and fit ect and went out of his way to order in the correct size.
I can highly recommend and will use again.

22 April 2022
Unprompted review
Rated 5 out of 5 stars

Great local company

Great local company. Tony sorted me out with a great suit, with some alterations, extremely quickly. Professional and fast. Don't waste time at the shops, just call these guys.

21 April 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, Tony was incredibly helpful in picking my suit and it was tailored brilliantly. Looked great on the big day!

6 March 2022
Unprompted review
Rated 5 out of 5 stars

Tony is the consummate professional

Tony is the consummate professional. He found exactly the suit I wanted, brought 2 different sizings to try, speedily arranged the alterations against a challenging deadline and delivered, so that I had it in time for an important family event. I can't see me going anywhere else for formal attire in the future. Many thanks, Birtchnells!

15 December 2021
Unprompted review
Rated 5 out of 5 stars

`Tony Clark from Birtchnells was lovely…

`Tony Clark from Birtchnells was lovely to work with. Very professional, kept to his promise of delivery as we were in a hurry for the product for a photo shoot.I will be using him again, in fact I have some quotes due in from him shortly.

12 October 2021
Unprompted review

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