Super helpful and efficient staff. Their customer service is top notch, two lovely employees 🐨 Ehryn and Santa 🎅 personally helped me out with a big issue that made my game unplayable and worked in... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've tried a lot of Dedicated hosting provider and BisectHosting never dissapoint me. Good UI, Easy to understand, and have a quick response to any support you need. I've never experienced waiting for... See more
Company replied
This was really fast and great customer service. They answered immediately and solved my problem very easily. Even though they're customer service for a server host, they were still well-versed enough... See more
Company replied
The product is great. The web UI for interacting with the container file system and config files is a very premium touch. For our use case, we need crazy single-thread performance and server CPUs... See more
Company replied
Company details
About BisectHosting
Written by the company
Our goal is to provide unrivaled Minecraft hosting experience with fantastic support and features, all for an affordable price. Being past (and current) server owners, we understand how imperative it is to have server support that is quick and reliable, and that is precisely what you will experience with us at BisectHosting.
Whether you’re new to server hosting or an expert, you will feel like at home with BisectHosting. Our helpful staff work around the clock to provide you with the most reliable servers and support available
Check out our hosting services:
Contact info
United States
- contact@bisecthosting.com
- bisecthosting.com
4.8
Excellent
26k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Convenient, affordable, and simple to set up. Support team is extremely helpful, swift response, understanding.
1 June 2026
Unprompted review
Reply from BisectHosting
Hi Kyriacos,
Thank you for the excellent review! We're delighted to hear that you've found our service convenient, affordable, and easy to set up. It's especially great to know that our support team has been helpful, understanding, and quick to assist whenever needed.
Thank you for choosing us to host your server!
BisectHosting
Amazing customer service!
This site has some of the best customer service I’ve ever had the pleasure of experiencing. They’re extremely quick to respond to inquiries!
Jacob P was fantastic, patient, and offered to help in every way possible. I was able to get my server running exactly how I wanted and it was all thanks to him!
31 May 2026
Unprompted review
Reply from BisectHosting
Hi Zak,
Thank you for the amazing review! We're honored to hear that you've had such a positive experience with our customer service team. Providing fast, reliable support is something we take great pride in, and it's wonderful to know that Jacob P was able to help you get your server set up exactly the way you wanted.
We'll be sure to share your kind words with Jacob. Thank you for your support and for choosing BisectHosting!
All the best,
BisectHosting
Reply from BisectHosting
Hi Anthony,
We sincerely apologize for the recent downtime and any frustration or inconvenience it may have caused.
We've replied to your support ticket and wanted to let you know that the server is currently up and running. If you're still experiencing any issues or notice any further interruptions, please reply to the ticket and we'll be happy to investigate right away.
Thank you for your patience and understanding.
Kyle and the rest of their support team…
Kyle and the rest of their support team is always top tier!
31 May 2026
Unprompted review
Reply from BisectHosting
Hi Nathan,
Thank you for the awesome review! We're thrilled to hear that Kyle and the rest of our support team have consistently provided you with top-tier service. Delivering fast, reliable assistance is what we strive for every day, and feedback like yours means a lot to us.
Thank you for your continued support!
BisectHosting
Nice server
25 May 2026
Reply from BisectHosting
Hi TK,
Thank you for your review! We're glad to hear you're enjoying your server experience with us. We appreciate your support and look forward to continuing to provide reliable hosting for your adventures.
Thank you for being part of the BisectHosting community!
Great & fast help from the support
Great & fast help from the support. Excellent server quality 10/10
26 May 2026
Reply from BisectHosting
Hi TB,
Thank you for the fantastic review! We're delighted to hear that you've experienced great and fast support along with excellent server performance. Providing high-quality hosting and responsive assistance is exactly what we strive for, so it's wonderful to know we've met your expectations.
We truly appreciate your 10/10 rating and your support!
Thank you for choosing BisectHosting!
World saving super techs!
I wanted to take a moment to thank the entire BisectHosting support team for helping me get my Hytale server back up and running.
I ran into a frustrating issue involving mods, server rollbacks, and connection errors. At one point I had removed every mod from the server and was still getting dependency-related errors. I honestly wasn't sure what was going on anymore. The support team stayed with me through the troubleshooting process, helping me work through the problem step by step.
After testing different solutions, we finally got the server running again. I was able to log in, access my old world, and confirm that everything was still there. The relief I felt at that moment was huge. Instead of just closing the ticket, the support representative took the time to explain what likely happened, recommended waiting for mod updates before reintroducing certain mods, and suggested creating backups before future mod testing.
What stood out most wasn't just the technical help—it was the attitude. The support staff were patient, friendly, professional, and genuinely seemed to care about getting the issue resolved. One response even jokingly told me, "If everything appears as it was before, don't touch the server," which gave me a good laugh after a stressful troubleshooting session.
My players asked me to pass along a huge thank you to the BisectHosting team, and I'm happy to do exactly that here. It's easy to find hosting companies, but it's much harder to find a support team that will stick with you through a difficult problem until it's solved.
Thank you to Nova and everyone at BisectHosting for the excellent support. You helped save our world, our server, and our gaming night.
— Erik Abrahamson
30 May 2026
Unprompted review
Reply from BisectHosting
Hi Erik,
Thank you for taking the time to share such a detailed and heartfelt review. We're truly grateful for your kind words and thrilled to hear that Nova and the rest of our support team were able to help get your server and world back up and running.
We know how stressful it can be when a server issue threatens a world you've invested so much time into, especially when mods and dependencies are involved. That's why we're committed to working through problems alongside our customers until a solution is found. It's wonderful to hear that not only were you able to recover your world, but that the troubleshooting process left you feeling supported and informed for the future.
Your recognition of our team's patience, professionalism, and dedication means a great deal to us. We'll be sure to pass your compliments along to Nova and the rest of the team. Knowing that we helped save your gaming night and earned the appreciation of both you and your players is exactly why we do what we do.
Thank you again for trusting us with your server and for being part of the BisectHosting community.
With sincere appreciation,
BisectHosting
Customer Support 5/5
I've had servers with BisectHosting for a while now and I'm always amazed by their customer support. Every issue I've had, they were able to fix it, whether it be big or small. They have definitely gotten me out of a pickle a time or two. The customer support is probably the thing I love the most about this hosting site.
30 May 2026
Unprompted review
Reply from BisectHosting
Hi Aaron,
Thank you for your continued support and for sharing such a wonderful review! It means a lot to hear that our support team has consistently been there for you over the years. Whether it's a small question or a more complex issue, we're always happy to help and make sure your servers stay running smoothly.
We're especially honored to hear that customer support is your favorite part of BisectHosting. Our team works hard to provide reliable, knowledgeable assistance, and it's incredibly rewarding to know we've helped you out of a few tough situations along the way.
Thank you for being a valued member of the BisectHosting community!
Reply from BisectHosting
Hi Blockies,
Thank you for the great review! We're happy to hear that you found our features easy to understand and our pricing fair. We work hard to make hosting as simple and accessible as possible while delivering a quality experience for our customers.
We appreciate your support and are glad you're enjoying your time with us!
Happy hosting,
BisectHosting
Really Easy to start up a server
26 May 2026
Reply from BisectHosting
Hi Alejandro,
Thank you for your review! We're glad to hear that getting your server up and running was quick and easy. We work hard to make the setup process as simple as possible so you can spend less time configuring and more time playing.
Thank you for choosing us for your hosting needs!
Wishing you many great adventures,
BisectHosting
Ease of use
Ease of use. It's the simplest solution to server hosting. The discount on longer-term pay plans is greatly appreciated. I also have had no problems with connecting to the server, like, ever. So, thanks for providing a quality service.
16 May 2026
Reply from BisectHosting
Hi Hadley,
Thank you for the thoughtful review! We're delighted to hear that you've found our hosting platform easy to use and reliable. Making server hosting simple while providing dependable performance is exactly what we strive for, so it's great to know you've had a smooth experience with both setup and connectivity.
We're also glad you're enjoying the savings from our longer-term plans. Thank you for your support and for trusting us with your server hosting needs!
With appreciation,
BisectHosting
Josh W is worth his money
I had an issue with my subscription and payment plans, Josh W helped me sort it out in record time.
It felt as if I were texting not writing emails, whilst still being professional.
30 May 2026
Unprompted review
Reply from BisectHosting
Hi Aaron,
Thank you for the fantastic review! We're thrilled to hear that Josh W was able to help resolve your subscription and payment concerns so quickly. Providing fast, effective support while maintaining a professional and friendly experience is exactly what we strive for.
We'll be sure to pass your kind words along to Josh. Thank you for your continued support and for choosing BisectHosting!
All the best,
BisectHosting
I tried múltiple sites offering this…
I tried múltiple sites offering this service but this is by far the one that gave me least problems
25 May 2026
Reply from BisectHosting
Hi Kenneth,
Thank you for your review! We're delighted to hear that after trying multiple hosting providers, you've found BisectHosting to be the most reliable and trouble-free experience. Providing dependable servers and a smooth hosting experience is exactly what we strive for.
We truly appreciate your trust and are grateful to have you as part of our community.
Thanks again,
BisectHosting
Awsome Support
When I have a problem it's always an easy fix and I get a response from the support from a real person in seconds to barely a minute later.
28 May 2026
Reply from BisectHosting
Hi Devin,
Thank you for the awesome review! We're glad to hear that whenever an issue comes up, our team is able to help you get it resolved quickly and efficiently. Providing fast responses from real people who are ready to help is something we take great pride in.
We truly appreciate your support and are happy to have you as part of the BisectHosting community!
Thank you for sharing your experience,
BisectHosting
Broken server saved!!!
Nova M was absolutely PHENOMENAL at helping me fix issues with my server! I couldn't join at all, and i had people crashing as soon as they got in. Everything was fixed and resolved super quickly :) I plan on using bisect hosting for any server i run in the future! The customer service is always great.
29 May 2026
Unprompted review
Reply from BisectHosting
Hey Mariah,
Really appreciate you sharing this. It’s awesome to hear Nova M was able to jump in and get everything sorted out so quickly, especially with the connection issues and crashes causing trouble for your server.
We’ll make sure Nova sees your amazing shoutout. It’s great to know the experience reinforced your confidence in using Bisect for future servers, and we’re always happy to help whenever you need us.
Hope you and your players have a fantastic time on your server!
Amazing customer service and support!
Accidentally tripped their fraud systems because I forgot to turn my VPN off, and it was resolved in less than fifteen minutes! Amazing customer service and I will be choosing them again if I need a server!
29 May 2026
Unprompted review
Reply from BisectHosting
Hey Samuel,
Really appreciate you sharing this. Glad to hear the issue was resolved so quickly and that the team was able to get everything sorted out without much delay.
It’s great to know the support experience left such a positive impression, and we’d be happy to help again if you ever need another server in the future. Thanks for taking the time to leave this!
Great
Great, fast, friendly and helpful customer service, helping me get a server and my own custom modpack running on that server. Matt M was the one to help me.
29 May 2026
Unprompted review
Reply from BisectHosting
Hey Frank,
Really appreciate you sharing this. Great to hear Matt M was able to help you get both your server and custom modpack up and running smoothly.
We’re glad the support was fast, friendly, and helpful throughout the process, and we’ll make sure Matt sees your kind words. Thanks for taking the time to leave this!
Amazing service
Amazing service, straight to the point, wasted zero time.
29 May 2026
Unprompted review
Reply from BisectHosting
Hey Jayden,
Really appreciate you sharing this. Glad to hear the service was straight to the point and got everything handled without wasting your time.
We’re happy you had such a smooth experience, and thanks for taking the time to leave this!
i had i little issue but thanks fully…
i had i little issue but thanks fully the support had me
28 May 2026
Reply from BisectHosting
Hey Mousa,
Really appreciate you sharing this. Glad to hear that even though you ran into a small issue, the support team was there to help get everything sorted out for you.
We’re happy everything worked out in the end, and thanks for taking the time to leave this!
Can’t figure out how to make server do…
Can’t figure out how to make server do server restart evry 12 hours. I want it to do force restart even if players are in server.
25 May 2026
Reply from BisectHosting
Hello Morgan,
Thank you for taking the time to leave a review. I completely understand that you would like to set a schedule to restart the server every 12 hours.
I'm going to reach out via our ticket system to assist you further.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.