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BisectHosting Reviews 25,921

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 7,026 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being super helpful, efficient, and friendly, often highlighting their quick responses and effective solutions to issues. The customer service is frequently described as top-notch and amazing, with many appreciating the personalized assistance and the ability of agents to resolve complex problems quickly. Reviewers also commend the service for its speed and efficiency, noting that issues are often resolved within minutes, and the user experience is smooth and easy to understand, even for those new to server hosting. However, some customers also noted occasional issues with server performance, experiencing lag or stuttering when multiple players or numerous plugins were active, which impacted their gameplay. Additionally, a few people mentioned that joining the server could take a long time, sometimes leading to initial connection failures for some players.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, efficiency, and... See more

Customer service

People report positive experiences with customer service, consistently describing it as amazing, fast,... See more

Service

Clients share positive opinions on service, consistently praising the amazing, fast, friendly, and helpful... See more

User experience

Customers had positive experiences with user experience, finding the overall process smooth, easy to... See more

Response time

Customers consistently note positive experiences with response time, with many reviewers praising the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Super helpful and efficient staff. Their customer service is top notch, two lovely employees 🐨 Ehryn and Santa 🎅 personally helped me out with a big issue that made my game unplayable and worked in... See more

Company replied

Rated 5 out of 5 stars

I've tried a lot of Dedicated hosting provider and BisectHosting never dissapoint me. Good UI, Easy to understand, and have a quick response to any support you need. I've never experienced waiting for... See more

Company replied

Rated 5 out of 5 stars

This was really fast and great customer service. They answered immediately and solved my problem very easily. Even though they're customer service for a server host, they were still well-versed enough... See more

Company replied

Rated 5 out of 5 stars

The product is great. The web UI for interacting with the container file system and config files is a very premium touch. For our use case, we need crazy single-thread performance and server CPUs... See more

Company replied


Company details

  1. Gaming services
  2. Web hosting company

About BisectHosting

Written by the company

Logo

Our goal is to provide unrivaled Minecraft hosting experience with fantastic support and features, all for an affordable price. Being past (and current) server owners, we understand how imperative it is to have server support that is quick and reliable, and that is precisely what you will experience with us at BisectHosting.

Whether you’re new to server hosting or an expert, you will feel like at home with BisectHosting. Our helpful staff work around the clock to provide you with the most reliable servers and support available

Check out our hosting services:

Minecraft server hosting Gaming server hosting Dedicated server hosting VPS hosting

Contact info

4.8

Excellent

TrustScore 5 out of 5

26k reviews

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Rated 5 out of 5 stars

BH has one of the best support ever!

I've tried a lot of Dedicated hosting provider and BisectHosting never dissapoint me. Good UI, Easy to understand, and have a quick response to any support you need. I've never experienced waiting for the support to wait no more than 5 minutes and the Agents are friendly and very helpful. Thanks, Josh T, Rebekah R, Vain Asher, and Kyle!!

25 May 2026
Unprompted review
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Reply from BisectHosting

Thank you so much for the kind words, Night Owl!

We’re thrilled to hear you’ve had such a positive experience with both our services and support team. We’ll be sure to pass your shoutout along to Josh T, Rebekah R, Vain Asher, and Kyle. They’ll really appreciate it! Thanks again for choosing BisectHosting.

Rated 5 out of 5 stars

jake

jake was great he responded quickly and was simple and direct he did a good job and was understanding

25 May 2026
Unprompted review
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Reply from BisectHosting

Thank you for the kind words, Luny!

We’re glad Jake was able to provide quick, clear, and understanding support for you. We’ll be sure to pass your feedback along to him. Thanks again for your support!

Rated 4 out of 5 stars

This hosting was pretty good

This hosting was pretty good, the only hiccup was that for the first few days the location (Amsterdam) was lagging and eventually completely crashed for a couple of hours. After moving to Poland everything has been smooth.

20 May 2026
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Reply from BisectHosting

Hi BL,

Thank you for your honest review and feedback! We’re glad to hear that after moving your server location to Poland, everything has been running smoothly for you.

We also appreciate you mentioning the issues you experienced with the Amsterdam location early on. While occasional node issues can happen, we always want to make sure our customers end up with the best possible experience, and we're happy the location change resolved the problem.

Thank you again for your support and for choosing BisectHosting!

Rated 2 out of 5 stars

I don’t know if it’s the server or the…

I don’t know if it’s the server or the mod pack but me and my group of friends lag out and randomly crash quite a frequent amount I have a decent mid end pc and such which single player and such runs it smoothly with no issues so I don’t know if it’s the server or the multiplayer compatibility but we crash and its server side problems not system crashed

23 May 2026
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Reply from BisectHosting

Hello David,

Thank you for your feedback. We're sorry to hear that you and your friends have been experiencing frequent lag and crashes while playing.

We've opened a ticket with you so our team can investigate this further. Issues like these can stem from a variety of factors, including server performance, modpack configuration, specific mods, or multiplayer compatibility problems. To help us determine the cause, please reply to the ticket with any additional details you can provide, such as crash logs, timestamps of the crashes, the modpack being used, and the number of players online when the issues occur.

Once we have that information, we'll be happy to take a closer look and work toward a solution.

Kind regards,
BisectHosting Support

Rated 5 out of 5 stars

hewwo

the support is very nice, people in the discord community are very active and helpful luvs it

17 May 2026
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Reply from BisectHosting

Thank you so much for the lovely feedback!

We’re really happy to hear you’ve had a great experience with both our support team and the Discord community. Our community members and staff work hard to stay active and helpful, so it means a lot to hear that you’re enjoying it!

Rated 5 out of 5 stars

Easy to use

Very good service

23 May 2026
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Reply from BisectHosting

Thank you for your feedback, Eric!

We’re glad to hear you found the service easy to use and had a great experience with us. We truly appreciate your support!

Rated 2 out of 5 stars

Very framey

Very framey

23 May 2026
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Reply from BisectHosting

Hi Zach,

We're sorry to hear that your server experience felt laggy. Performance can be affected by a variety of factors, including server configuration, mods, plugins, world size, and resource usage.

We've opened a support ticket with you so our team can gather more information and investigate the issue further. We look forward to helping identify the cause and improving your experience.

Thank you for your feedback.

The BisectHosting Team

Rated 5 out of 5 stars

Andrew G and the team at Bisect Hosting…

Andrew G and the team at Bisect Hosting have always come in clutch for me. I do my best to handle whatever issue may come up, with help of their guides and additional available support I never have massive issues that can't be resolved within minutes.

24 May 2026
Unprompted review
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Reply from BisectHosting

Thank you so much for the kind words, Jared!

We’re really happy to hear that Andrew G and the rest of the team have been able to help whenever needed. It’s great to know that our guides and support resources have helped you resolve issues quickly and keep everything running smoothly. We truly appreciate your continued support!

Rated 5 out of 5 stars

Amazing customer service and always…

Amazing customer service and always there to help. Love them and have recommended to everyone.

24 May 2026
Unprompted review
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Reply from BisectHosting

Thank you so much for the amazing feedback, Thomas!

We’re incredibly grateful for your support and recommendations. It means a lot to hear that our customer service team has consistently been there to help. We truly appreciate you being part of the BisectHosting community!

Rated 5 out of 5 stars

Help with Bluemap Config

This was really fast and great customer service. They answered immediately and solved my problem very easily. Even though they're customer service for a server host, they were still well-versed enough as to be able to help me with a Minecraft plugin issue. Thanks lots to BisectHosting customer service (and a special thanks to Corbin S who helped me)!

23 May 2026
Unprompted review
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Reply from BisectHosting

Thank you so much for the detailed feedback, Daniel!

We’re thrilled to hear that Corbin S was able to quickly help resolve your BlueMap configuration issue. Our team always does their best to assist with both hosting-related concerns and game or plugin issues whenever possible, so it’s great to know the support was helpful and efficient. We truly appreciate your support!

Rated 5 out of 5 stars

Ryan P is thee best

22 May 2026
Unprompted review
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Reply from BisectHosting

Thank you for the shoutout!

We’re glad Ryan P was able to provide such a great experience for you. We’ll make sure your kind words get passed along to him. We truly appreciate your support!

Rated 5 out of 5 stars

I had a problem with my server

I had a problem with my server
but as soon as i texted the support a nice person called hunter instantly helped me out as quick as possible and was super friendly too

24 May 2026
Unprompted review
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Reply from BisectHosting

Thank you for your feedback, Tomas!

We’re glad Hunter was able to jump in quickly and help resolve the issue with your server. Providing fast and friendly support is something we always strive for, and we’ll be sure to pass your kind words along to him!

Rated 5 out of 5 stars

Very good and Fast Support

Very good and Fast Support, I was able to Understand everything Perfectly, I would 100% Recommend Bisect Hosting!

24 May 2026
Unprompted review
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Reply from BisectHosting

Thank you so much for the kind words, Nac Kan!

We’re really happy to hear that our support team was able to help quickly and explain everything clearly. Your recommendation means a lot to us, and we truly appreciate your support!

Rated 5 out of 5 stars

It's super easy to understand

It's super easy to understand, lag-free, and there are plenty of tutorials available. I 100% recommend this page

19 May 2026
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Reply from BisectHosting

Thank you so much for the kind words, Tomás!

We’re really glad to hear that you found everything easy to understand and enjoyed the lag-free experience. It’s also great to know that our tutorials have been helpful for you. We truly appreciate your recommendation and your support!

Rated 1 out of 5 stars

Underperforming service with a tendency to overprice.

Overcharged service (BeamMP requires a LOT less than 1Gb if running straight vanilla)
Constantly worse performance than a server I setup with a i5 6500t, which also holds better uptimes because it doesn't restart randomly.
This actually reminded me to cancel the service because of how bad it is.

22 May 2026
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Reply from BisectHosting

Hi PurpleVibe,

We’re sorry to hear the server did not meet your expectations. BeamMP servers generally do not require large amounts of RAM for vanilla setups, and we understand how frustrating it can be to experience poor performance and unexpected restarts, especially when compared to your own hardware.

Our team would be happy to investigate the node performance and review the restart behavior to see what may have caused the instability. If you would like assistance before fully cancelling, please reply to the ticket we opened with you and we can take a closer look into the server and configuration with you.

We appreciate you giving us a try and apologize for the inconvenience caused.

Rated 5 out of 5 stars

Password Reset issue.

I was having issue's with trying to change my password as the link didn't seem to be working, I messaged the support team and got a response almost immediately from Ashley L who was a great help and after confirming my details got me access straight away.

Will say the AI was not helpful with this at all and would recommend taking it off your system.

24 May 2026
Unprompted review
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Reply from BisectHosting

Thank you for your feedback, Ian!

We’re glad Ashley L was able to quickly help you regain access to your account and provide a smooth support experience. We’ll be sure to pass your kind words along to her.

We also appreciate the honest feedback regarding the AI system. Feedback like this helps us continue improving the support experience for everyone.

Rated 5 out of 5 stars

Kyle from support Team was brilliant…

Kyle from support Team was brilliant got to me in 2 minutes, gave me choices and fixed it in 2 messages.

24 May 2026
Unprompted review
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Reply from BisectHosting

Thank you for the great feedback, Tommy!

We’re really happy to hear Kyle was able to respond so quickly, provide clear options, and get everything resolved efficiently. We’ll be sure to pass your kind words along to him. Thanks again for your support!

Rated 5 out of 5 stars

very nice person "Ashley L"

24 May 2026
Unprompted review
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Reply from BisectHosting

Thank you for the kind words, Ali!

We’re glad Ashley L provided such a positive experience for you. We’ll make sure your feedback gets passed along to her. We truly appreciate your support!

Rated 5 out of 5 stars

Kitt the support guy saved my life and the server 10/10 service

Kitt the support guy saved my life and the server. The server accidentaly got deleated when I was trying to install fabric but lucky Kitt was the support that joined and he fixed it and saved me from getting killed by my server members irl. Tysm Kitt ur my goat!

24 May 2026
Unprompted review
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Reply from BisectHosting

Hi Emilio,

Thank you for the awesome review! We're glad Kitt was able to step in and save both your server and your standing with your server members. Accidents happen, especially when setting up mods and loaders like Fabric, so we're happy everything was recovered quickly and smoothly.

We'll be sure to pass your kind words along to Kitt. We truly appreciate your support and hope your adventures continue without any more near-disasters!

Rated 5 out of 5 stars

customer service response times

customer service response times, advice, etc are truly what you pay for, couldnt ask for a better hosting service.

24 May 2026
Unprompted review
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Reply from BisectHosting

Thank you so much for the kind words, Teddy!

We’re really happy to hear that our response times and support have made such a positive impression. Providing fast and helpful assistance is something we take a lot of pride in, and it means a lot to know you feel the service is worth it. We truly appreciate your support!

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