Bismillah Tours Reviews 

416
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 188 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff and trip advisors for their exceptional helpfulness, warm attitudes, constant communication, and prompt responses throughout the entire planning journey. Travelers note that knowledgeable agents make booking hotels, customizing packages, and arranging quick visa processing exceptionally smooth, well organized, and completely stress-free for families. Some reviewers were not happy with occasional communication gaps, unexpected logistical requests from local drivers during transit, and coordination issues. People also mentioned feeling somewhat overwhelmed or facing minor hurdles related to difficult seasonal timing, slow support responsiveness, and challenging vendor interactions.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting that team members are extremely... See more

Service

Customers had positive experiences with service, frequently praising agents for creating custom packages that... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that support agents listened... See more

Holidays

Clients share positive opinions on holidays, noting wonderful experiences and successful journeys for Hajj... See more

Response time

Consumers find response time to be positive, highlighting that people are consistently helpful, patient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were previledged to work with Rawal Abbas of Bismillah tours for our Umrah recently and it was an amazing experience plus the price was pocket friendly. Everything was just on point, ranging fro... See more

Company replied

Rated 5 out of 5 stars

I cannot thank Ms. Fatima enough for her incredible help in managing my Umrah package. She went above and beyond to find the absolute best accommodation options and handled the entire visa processing... See more

Company replied

Rated 5 out of 5 stars

A very nice and wonderful experience with the Bismillah Tours. They keep us well informed, calm and cozy during the whole trip. Our coordinator and trip advisor Hussnain Kiyani a very cooperati... See more

Company replied

Rated 5 out of 5 stars

Hussnain Kiyani has excel at the planning our journey to Umrah. He has been so helpful arranging from flights, hotel and train . What was most impressive to me was how fast his response was. He was h... See more

Company replied



Contact info

4.9

Excellent

TrustScore 5 out of 5

416 reviews

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4.9

All reviews

(416)

172 reviews in the last 12 months

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Rated 5 out of 5 stars

Noman was great

Noman was great

4 August 2026
Unprompted review
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Reply from Bismillah Tours

Thank you for the kind words! We're glad Noman was able to make a positive difference in your experience. We appreciate you taking a moment to recognize his efforts, and we'll be happy to share your feedback with him. JazakAllah khair!

Rated 5 out of 5 stars

Fatima was very kind



Fatima was very kind, professional, and always responded to my questions quickly. She provided all the information I requested without delay and was very patient throughout our communication. Even though I didn’t end up purchasing an Umrah package, I could clearly see how hardworking, sincere, and dedicated she was in helping me. I truly appreciate her excellent customer service and wish her all the best.

29 July 2026
Unprompted review
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Reply from Bismillah Tours

We really appreciate you sharing this. It's very kind of you to recognize Fatima's effort, patience, and sincerity regardless of the outcome. Good service should never depend on whether a booking is made, and we're proud that she gave you the time and attention you deserved. Wishing you all the best as well, and we hope to have the chance to assist you whenever the time is right.

Rated 5 out of 5 stars

I am blessed by allowed to have brother…

I am blessed by allowed to have brother Husnain help me
I am about to do my 2nd umrah with his help
My first umrah was carefree and peaceful
Inshallah this one will be the same

1 August 2026
Unprompted review
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Reply from Bismillah Tours

Alhamdulillah, it brings us so much joy to know you're returning for your second Umrah with us. There's no greater compliment than a guest choosing us again for such a special journey.

We're grateful that Husnain was able to make your first Umrah peaceful and worry free, and we're honored to be part of your journey once again. InshaAllah, this Umrah will be just as blessed and memorable.

May Allah ﷻ accept your Umrah, grant you ease in every step, and reward you abundantly. JazakAllah khair for your continued trust and support.

Rated 5 out of 5 stars

Great experience with mubashir hassan…

Great experience with mubashir hassan .he is patient, polite and humble

30 July 2026
Unprompted review
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Reply from Bismillah Tours

Thank you for your kind words! We're so pleased to hear that Mubashir Hassan made such a positive impression. His patience, humility, and respectful approach are qualities we truly value, and we're glad they made your experience a pleasant one.

We appreciate your support and look forward to assisting you again in the future. JazakAllah khair!

Rated 5 out of 5 stars

Highly recommended

I highly recommend Faheem at Bismillah Tours to anyone planning Umrah. From the very beginning, he was incredibly helpful in guiding me and my family through the process of selecting the best Umrah package for our needs.

Faheem took the time to listen carefully to our requirements, answer all of our questions, and provide thoughtful recommendations without ever making us feel rushed. His patience, knowledge, and resourcefulness made what could have been an overwhelming process feel smooth and stress-free.

What impressed me the most was his responsiveness and dedication. Whenever I had a question or concern, he responded promptly and ensured I had all the information needed to make an informed decision. His professionalism and genuine desire to help gave us confidence that we were making the right choice.

Thank you, Faheem, for your exceptional service and support. Your commitment to customer satisfaction truly stands out, and I will gladly recommend you and Bismillah Tours to family and friends.

May Allah reward you for all your assistance and make it easy for others to benefit from your excellent service.

29 July 2026
Unprompted review
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Reply from Bismillah Tours

Thank you so much for your heartfelt recommendation. It means a great deal to us that you chose to share your experience.

We're delighted to know that Faheem was able to make the planning process simple and reassuring for you and your family. Every Umrah journey is unique, and taking the time to understand each traveler's needs is something he genuinely values. Your recognition of his patience, responsiveness, and sincere support will certainly make his day.

Your trust and recommendation are the greatest compliments we could receive. JazakAllah khair for your beautiful duas. May Allah ﷻ reward you abundantly, accept your Umrah, and bless you and your family with many more opportunities to visit His House. We look forward to serving you again whenever the time comes, InshaAllah.

Rated 5 out of 5 stars

Prompt and persistent

Even though our plans changed , Shahroz was persistent and courteous.
If we decide to go in the near future I will certainly keep him in mind .

29 July 2026
Unprompted review
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Reply from Bismillah Tours

Thank you for your kind words! We're glad Shahroz's professionalism and courteous follow-up left a positive impression, even though your plans changed. We truly appreciate your trust and hope to assist you whenever you're ready to plan your journey. InshaAllah!

Rated 5 out of 5 stars

HAMZA IS SMART AND HELPFUL MAN

HAMZA IS SMART AND HELPFUL MAN
GOOD PLANNER AND HE GOT WHAT I NEED VERY FAST

28 July 2026
Unprompted review
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Reply from Bismillah Tours

Thank you for your great feedback. We're so pleased to hear that Hamza quickly understood your needs and helped you plan everything with ease. We'll be sure to share your kind words with him. We appreciate your trust in Bismillah Tours and look forward to assisting you again, InshaAllah.

Rated 5 out of 5 stars

Excellent Support from Hamza

I had an excellent experience with Bismillah Tours USA. I would especially like to thank Hamza for his outstanding support and professionalism.

Hamza’s communication was prompt, respectful, and genuinely helpful. His product knowledge and willingness to assist gave me confidence in planning my Umrah journey.

I truly appreciate his excellent customer service and would highly recommend both Bismillah Tours USA and Hamza to anyone looking for reliable guidance and a smooth Umrah booking experience.

Thank you, Hamza, and may Allah bless you and your team with continued success.

28 July 2026
Unprompted review
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Reply from Bismillah Tours

Thank you for your wonderful feedback and for taking the time to share your experience.

We're delighted to hear that Hamza made such a positive impression. Planning an Umrah journey is an important decision, and we're glad his prompt communication, professionalism, and product knowledge helped make the process clear and reassuring for you.

Your recommendation means a great deal to us, and we'll be sure to pass along your kind words to Hamza. Knowing that his support gave you confidence is the best recognition he could receive.

JazakAllah khair for your trust in Bismillah Tours USA. We pray that Allah ﷻ accepts your Umrah, blesses your journey with ease, and rewards you for your heartfelt duas. We look forward to serving you again in the future, InshaAllah.

Rated 4 out of 5 stars

Very courteous in approach

Polite and informative conversation on our needs for the Umrah trip

11 July 2026
Unprompted review
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Reply from Bismillah Tours

Thank you for your kind review. We're glad you found our conversation helpful and informative. Taking the time to understand each traveler's needs and providing clear guidance is something we truly value. We appreciate your trust and look forward to assisting you with your Umrah journey, InshaAllah.

Rated 5 out of 5 stars

Resourceful and Helpful Staff

Resourceful and Helpful Staff
I enjoyed working with them

8 July 2026
Unprompted review
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Reply from Bismillah Tours

Thank you for your kind words. We're delighted to hear you enjoyed working with our team. Your feedback means a lot to us, and we look forward to assisting you again with your future travel plans. InshaAllah

Rated 5 out of 5 stars

The company is really promt and they…

The company is really promt and they attend to your needs in reasonable way and time especially sister fatima that my family deals with. I will recommend them to anyone in shaa Allah

3 September 2025
Unprompted review
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Reply from Bismillah Tours

Thank you for your thoughtful review. We're so glad to hear that you and your family had a positive experience with us. Fatima will be delighted to know her prompt communication and dedication made a difference. We truly appreciate your recommendation and look forward to serving you and your family again, InshaAllah.

Rated 5 out of 5 stars

I had an amazing experience with umurah journey with Bismillah tour (Thanks Kinza)

I had an amazing experience with Bismillah Tour Agency. From the beginning of our Umrah until the end, Kinza followed us every step of the way. She regularly checked in to make sure everything was going well and always asked if we needed anything. She was kind, professional, patient, and always available to help without hesitation.
The entire Bismillah Tour team was courteous, supportive, and well organized. Their excellent customer service made our Umrah journey smooth and stress-free.
I highly recommend Bismillah Tour Agency to anyone planning Umrah. Thank you, Kinza, and thank you to the whole team for your dedication and care. May Allah reward you all abundantly for your kindness and service. Ameen

4 July 2026
Unprompted review
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Reply from Bismillah Tours

Thank you for sharing such a beautiful review. It brings us so much joy to know that your Umrah journey was smooth, peaceful, and everything you had hoped for.

Kinza will be delighted to hear your thoughtful words. Staying connected with our guests throughout their journey and making sure they always have someone to rely on is something she takes great pride in. We're so glad her care, patience, and constant support helped make your experience even more meaningful.

We're also grateful for your appreciation of the entire Bismillah Tours team. It takes a collective effort behind the scenes to ensure every detail comes together, and it's wonderful to know that this was reflected in your journey.

JazakAllah khair for your heartfelt recommendation and your beautiful duas. May Allah accept your Umrah, bless you and your family abundantly, and grant you many more opportunities to visit His House. We would be honored to serve you again, InshaAllah.

Rated 5 out of 5 stars

Very proficient in finding the best…

Very proficient in finding the best deals, they made sure to align everything according to my requirements. Will refer them to anyone planning their trip.

26 July 2026
Unprompted review
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Reply from Bismillah Tours

Thank you for your kind words. We're so pleased to hear that we were able to find the best option while keeping your requirements in mind. Providing personalized service is always our priority.

We truly appreciate your recommendation and look forward to helping you or anyone you refer with their future travel plans. InshaAllah

Rated 5 out of 5 stars

​I had a fantastic experience booking…

​I had a fantastic experience booking with Bismillah Travel & Tourism. A special thanks to Mr. Ali, who went above and beyond to ensure everything was handled seamlessly. His professionalism, attention to detail, and patience made the entire process stress-free. He took the time to answer all my questions, found the best options for my itinerary, and made sure every detail was taken care of.

24 July 2026
Unprompted review
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Reply from Bismillah Tours

Thank you for such a thoughtful review. We're thrilled to hear that your booking experience was smooth and stress-free. Ali will be delighted to know that his patience, attention to detail, and commitment to finding the best options made a positive difference. He always strives to make the planning process as easy as possible for every traveler.

We truly appreciate your trust in Bismillah Tours and look forward to helping you with your next journey. Thank you for choosing us

Rated 5 out of 5 stars

From beginning to the end brother Ali…

From beginning to the end brother Ali helped us a lot to find the right flight and good location Hotel with the best price .this is my first time dealing with Ali and I’m very happy ,and definitely I recommend Bismillah Tours especially brother Ali .

15 July 2026
Unprompted review
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Reply from Bismillah Tours

Thank you for your wonderful review. We're so happy to hear that your first experience with Ali was such a positive one. Finding the right flights, a well-located hotel, and the best value is exactly what we strive for, and we're glad Ali was able to make the process easy for you. Your recommendation means a great deal to us.

We truly appreciate your trust in Bismillah Tours and look forward to assisting you again on your next journey. InshaAllah

Rated 5 out of 5 stars

Top notch service , memorable experience

My family and I had the opportunity to perform Umrah and we had the BEST experience with Bismillah Tours. Special mention to Brother Hassnain Kiyani who made the trip effortless and very memorable for us. He handled all the bookings, tours, etc and made sure everything was top notch. He’d text us every single day we were in Saudi to make sure we were ok and everything was going as planned.
From 5 star hotels, private tours, private drivers etc - service definitely exceeded our expectations. Thank you Brother Hassnain for a memorable trip. We are eternally grateful for everything. JazaKAllah 🙏🏿

10 July 2026
Unprompted review
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Reply from Bismillah Tours

Thank you so much for such a heartfelt review. It truly means a lot to us to know that your family's Umrah was such a memorable and rewarding experience.

Brother Husnain will be very happy to hear your kind words. He genuinely cares about every traveler he assists, and it's wonderful to know that his daily check-ins and attention to every detail helped you feel supported throughout your stay. Seeing our guests enjoy their journey with complete peace of mind is exactly what we hope for.

JazakAllah khair for your trust and for allowing us to be part of such a special journey. May Allah accept your Umrah, reward you and your family abundantly, and invite you back to His House again soon. We would be honored to welcome you again, InshaAllah.

Rated 5 out of 5 stars

Noman Khan is a true Akhi

Noman Khan is truly a blessed. My dream of making Ummrah has been professionally guided with care and respect. Noman is someone who I will always return to when it is time to go to Makkah! May Allah SWT bless him as They know he best deserves 🤲🏽

19 July 2026
Unprompted review
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Reply from Bismillah Tours

Thank you for your heartfelt review. It means so much to us that we could be part of your journey toward fulfilling your dream of Umrah.

We're especially grateful for your kind words about Noman Khan. He'll be honored to know his care and guidance made such a positive impact on your experience.

JazakAllah khair for your trust and your beautiful dua. May Allah ﷻ accept your Umrah, bless you abundantly, and continue to invite you back to His House time and time again. We look forward to serving you again, InshaAllah.

Rated 5 out of 5 stars

The company is very supportive and…

The company is very supportive and informative for anyone looking to make this pilgrimage. I immediately felt in good hands due to the fast response and individual treatment for my needs. Thank you!

19 July 2026
Unprompted review
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Reply from Bismillah Tours

Thank you for your thoughtful feedback. It means a lot to know that you felt supported from the very first conversation. We understand that planning Umrah can come with many questions, so we're happy we could provide the guidance and personal attention you were looking for. Wishing you a blessed journey, and whenever you're ready, we'll be here to help make it as smooth as possible. JazakAllah khair

Rated 5 out of 5 stars

Mr Alli is ready to help once there’s need for it.

Very very perfect. Alhamdulilahi Robil Alamina. Mr Ali is very up and doing. He’s ready available to put us through during while processing our trip. The service rendered for us was supper.

12 July 2026
Unprompted review
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Reply from Bismillah Tours

Alhamdulillah, thank you for your beautiful words and for sharing your experience with us. It brings us great joy to know that Ali was there to support you whenever you needed assistance and helped make the entire process smooth. We'll be sure to pass your kind comments on to him, they'll mean a lot. May Allah accept your Umrah, reward you for your kind duas, and grant you many more opportunities to visit His House. JazakAllah khair for choosing Bismillah Tours

Rated 5 out of 5 stars

We had a great experience working with…

We had a great experience working with Noman Khan. He was very professional and timely in helping us plan our Umrah journey.

9 July 2026
Unprompted review
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Reply from Bismillah Tours

We're so happy to hear that planning your Umrah with Noman was a great experience. Thank you for recognizing his professionalism and dedication, it means a lot to our team.

We truly appreciate your trust in Bismillah Tours and hope your Umrah is filled with blessings. It would be our pleasure to assist you again whenever you're ready for your next journey. JazakAllah khair

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