Bison Coolers Reviews 

1,018
TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

I would've rated my web shopping experience higher as I like the layout of site, however I needed to call to confirm the top opening on a cooler due to the images provided not being clear. Your cust... See more

Rated 4 out of 5 stars

This cooler is sweeeett!! The durability is unreal. Love the color and the suction/seal is unbelievable. Took a little extra effort to open it for the first time! I added the divider/cutting board... See more

Rated 4 out of 5 stars

We love our Bison coolers. All 3 of them. The only reason that I have a 4 instead of a 5 is due to the absence of decent discounts. Especially for repeat customers. There seems to be 5% and discounts... See more

Company replied

Rated 3 out of 5 stars

Bisons website has everything l needed for my cooler and l appreciate that!!! What I didn't like was that I signed up to get emails and to get 5% off, shipping was free until I put the promo code then... See more

Company details

  1. Camping Shop
  2. Fishing shop
  3. Hunting Shop

Information provided by various external sources

If you're searching for the best heavy duty marine coolers and camping coolers at the lowest prices, then our Bison coolers, the best ice chests and coolers made in the USA, are perfect for you. Heavy duty coolers that are essential for anyone looking for a high-quality cooler built to lasts for years.


Contact info

4.1

Great

TrustScore 4 out of 5

1k reviews

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4.1

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(1,018)

3 reviews in the last 12 months

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Rated 3 out of 5 stars

Lid took trial and error to keep from…

Lid took trial and error to keep from leaking, no instructions on how to open, didn't know I had to unscrew it lol, tested with water,I'm use to it now,McDonald's doesn't sell 32oz,so I bought 3 large ,give them back empty cups lol, holds hot coffee 8hrs ,worth the price ,no straw needed like the competition 😉

16 September 2021
Bison Coolers logo

Reply from Bison Coolers

Thank you for the feedback Ronnie. The lids are threaded on all drinkware so that they can truly be leakproof. If you're happy with the product, we'd love a higher review. We stand behind our products. Thanks!

Rated 2 out of 5 stars

This otherwise marvelous mug is let…

This otherwise marvelous mug is let down by a leaky lid. The lid works fine until I get down to the final ounce or so then liquid finds its way around the spout. In just 2 days, i`ve gotten coffee stains on 2 white t-shirts.

15 September 2021
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Reply from Bison Coolers

Hi Daniel, shoot us an email at Warranty@BisonCoolers.com with your specific product. We'd be happy to send you a replacement lid at no charge. There's no reason it should be leaking. Thanks!

Rated 2 out of 5 stars

Your website says your coolers are made…

Your website says your coolers are made in the USA. That's why I bought it.
The 'can cooler' I ordered has a made in china sticker on it. I contacted your support team to ask what products are made in China, and there was never a response. So bad support, misleading business.

13 September 2021
Bison Coolers logo

Reply from Bison Coolers

Hi there,

Thank you for the feedback. Our hard coolers, soft coolers and hard cases are all Made in USA. Unfortunately, there isn't anyone in the US that can manufacture a stainless steel, vacuum insulated drinking container.

We call out that these are imported in two places for all drinkware items. You can see "Unlike our Hard Coolers and SoftPaks this product is imported as no domestic manufacturers are available" in the product description on the right hand side. Right below that, we've included text in the center that says "Unlike our American-made coolers, Bison Drinkware is imported simply because there isn't a single company in America that can manufacture a stainless steel, vacuum-insulated container. We never compromise quality so rest assured you're going to love it." We try to be as clear as possible on this so people are aware of which products are American-made and which products have to be imported. Hopefully this all makes sense. We are happy to refund your purchase if you want to send your order back to us.

Thanks

Rated 5 out of 5 stars

Wanted to test it

Wanted to test it. So I put a cold can of soda in it. Set it on the table for an hour, popped the top and soda was still cold. Work great in the house. Next test outside. I've only had one day so we will see how it holds up over time and use.

9 September 2021
Rated 5 out of 5 stars

Gen 2 Lid=New O-Ring that is a Winner

I ordered a replacement Gen2 lid for one of my Bison travel mugs as the one I had was pretty worn and leaking without great effort. The replacement lid has a new (to me) design o-ring that is tapered, unlike the older version that was squared. The new design seals much easier and far more effective than the older design.

9 September 2021
Rated 4 out of 5 stars

This cooler is sweeeett!

This cooler is sweeeett!! The durability is unreal. Love the color and the suction/seal is unbelievable. Took a little extra effort to open it for the first time! I added the divider/cutting board and it fits great!
Only reason that I gave a 4 star was the Traction Pad applied at the factory. It is not centered. Would have rather received loose and applied myself to insure a flawless finish.
This is our second Bison cooler and would recommend to anyone looking at coolers!! 👍

5 September 2021
Rated 4 out of 5 stars

Shipment Issues

I would like to have had a choice in shipping. Fed-X is the worst service. The shipment came nearly a week after it stated on the Fed-x tracking sight.

31 August 2021
Rated 5 out of 5 stars

I love Bisons customer service!

I love Bisons customer service!! I ordered a lid for my favorite tumbler and it just did fit right so o reached out to customer service. They asked questions until they understood my needs and then sent me a new lid. That new lid worked right off the bat!! Hassle free.
Thanks Bison

30 August 2021
Rated 5 out of 5 stars

Block Party Success!~

We had a block party and needed plenty of ice. The afternoon before the event we filled our Bison 25 Quart cooler to the brim with bags of ice. and locked it down. The next afternoon there was barely any melting, still all cubes. The party was Friday evening. It's Monday late and I'm still tossing my beers in there to get them frosty for tomorrow! Still ice in the cooler after repeatedly being opened in warm temperatures. It's a wonderful product and we are very Impressed. Cheers!!

30 August 2021
Rated 2 out of 5 stars

It is a nice tumbler, but

It is a nice tumbler, but without a handle that fits it is difficult to use.

30 August 2021
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Reply from Bison Coolers

Thank you for the feedback. We'll have a removable handle available soon. The downside to a handle that's permanently attached is that you can't typically fit the tumbler inside of a cupholder. Be on the lookout for the new handle! Thanks

Rated 2 out of 5 stars

Did not receive

As much as I wanted this cooler. Shipping was so messed up that it did not even arrive on time for my hunt. Waiting to see if I get refunded my money. Almost 600.00 and I have nothing . Sad.

27 August 2021
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Reply from Bison Coolers

Hi Michael, thank you for the feedback. The cooler was shipped out the same day the order was received and the label was damaged in transit by our shipping partner. We take a lot of pride in being able to ship product out the day we receive them but can't always control what happens when a shipper loses a product or damages a label. We've reached out to FedEx and will be issuing a refund as soon as we hear from them. We hope your trip is a success and wish you would have received the product in time. Thanks

Rated 5 out of 5 stars

Fast service!

Needed replacement latches fairly quick for my 25 qt. Had them in my hands and installed within 2 days of ordering. Thank you!

27 August 2021

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