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Rated 2 out of 5 stars

I had high hopes for receiving 100 cds that actually played, but 13 of them didn't work and many others didn't start at the beginning of track one. I called them (sometime in December) to express my d... See more

Rated 1 out of 5 stars

I posted a good review previously - this was before I received my CD's- Sure, during ordering process all was good, friendly & fast communication and service. Received my CD's in "wallet" style jac... See more

Rated 5 out of 5 stars

Bison Disc simply hit the ball out of the park in duplicating our 50th high school reunion photos and capturing our thematic artwork on the DVD's face. The customer care was perfect with specific gu... See more

Rated 2 out of 5 stars

I ordered the discs with the shrink-wrapping. The wrapping was terrible. Most were not properly sealed; others were sealed but had holes from too much heat. I had to buy sealing material and seal almo... See more

Company details

  1. Electronics store

Information provided by various external sources

Bison Disc has over 19 years of experience, specializing in full-service DVD/CD duplication, DVD/CD replication and custom packaging solutions. We handle everything from small, quick-turnaround orders to high-volume projects for clients nationwide. Whether you are a first-time disc buyer or a Fortune 500 company, you will receive our legendary attention to quality and customer service with each and every order. We wouldn’t have it any other way!


Contact info

2.8

Average

TrustScore 3 out of 5

166 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very satisfied customer

I found it very easy to correspond with Bison Disc. They promptly returned calls and responded to emails. They delivered on everything they promised. Very satisfied with the quality of their work. Thanks Bison Disc.

18 July 2014
Unprompted review
Rated 5 out of 5 stars

AWESOME

I used this company for a suprise birthday gift and they answered all my questions and helped me make decisoins gave me feed back instantly. Definatly made me feel comfortable about my purchase and i recomend them to anyone very pleased!

11 July 2014
Unprompted review
Rated 5 out of 5 stars

Wonderful Customer Service

Barret, my representative answered all my questions and walked me through the entire process. It could not have been easier and I am looking forward to working with Bison Disc again on our second record!

Thanks again guys! Continue your great work in making it easy for bands to get their music out there!

Blessings,
Miles and Damaskus Road

11 July 2014
Unprompted review
Rated 4 out of 5 stars

Fast and excellent quality

DVD was of excellent quality and at a great price. There were some communication issues and lost emails but not sure if it was on me or them! Eventually, it was all worked out and the end product was great. I would highly recommend them

7 July 2014
Unprompted review
Rated 2 out of 5 stars

I'll never do business with Bison Disc again.

Everything was very robotic. The rep was very short and vague with my questions. Some of the things i asked for were over looked and caused problems later on. The only good thing was when i asked for my money back, they offered to waive the fee for creating a new master disc. They never sent my original master disc back to me. They sent me the wrong artwork proofs... TWICE. In the end i just told them to finish it because it was already past my CD release show date. I just wanted to get it over with.
I'm going with my friends advice and using DISC MAKERS from now on.

6 July 2014
Unprompted review
Rated 5 out of 5 stars

Totally pro service made easy to understand for us colorful clients.

Okay this what I told a friend who is going to order with you. Easy to work with, Can do from the ground up for you or provide every step service. They make them look totally pro for a VERY reasonable price. And they come to your door step in a fast turnaround.
We can't afford the full fledged jewel cases, but they ca do that too but thinline cases are cheesey, and now we feel more proud of our art in music because of their simple packaging and they are light weight and easy to carry around. We may have to oreder more now that we have a big district of libraries interested in ordering them. Call them. They are a lot more local than you realize. And relational people who care.

3 July 2014
Unprompted review
Rated 5 out of 5 stars

Superior to other options for CD Duplication

Working with Bison Disc was a pleasure. Ruth Talent went above and beyond her normal responsibilities to assist me with my project. She was so helpful with getting my graphics established properly plus the expediting of my order to meet a deadline I needed the CD delivered by. In fact, they were 4 days early.
I began my second project today and will use Bison Disc for it. I am planning to have two or possibly three more projects that I will also use them to produce. The interest and dedication to my project is what sold me on Bison Disc.

3 June 2014
Unprompted review
Rated 2 out of 5 stars

Stars and Stripes

I'll rate 2 stars and 5 stripes . It seems like most times when i called, I felt this coldness. And I thought it was bad the way for any small change there was an additional fee.

2 June 2014
Unprompted review
Rated 4 out of 5 stars

The Product is great the service was not!

The product is quality and the price is right! The service we used to receive from our old rep was fantastic and fast response. The new rep was slow to return communication and was not grooved in to the process and had me running in circles just to get a product done and shipped. Not good. I will be requesting a new rep if we decide to place a reorder from Bison again.

30 May 2014
Unprompted review
Rated 5 out of 5 stars

Great first time experience

Bison was eager to help me get the result I wanted for this first time project. They were helpful in providing templates and guidance of completing templates, they were ready to provide quotes for duplication or replication at any number of copies and alway courteous, regardless of how large or small the order. The project arrived today and I could not be more satisfied with the result. Very professional and Quick

29 May 2014
Unprompted review
Rated 5 out of 5 stars

very professional and good customer services

I have never used Biscon before. I found them online, had to make known the unknown so I follow my heart and decided to give them a call. I ended up sending in my projects for them to worked on. My sale rep. was friendly and patient. They did a wonderful job, I was please. Will definitely use again.

23 May 2014
Unprompted review

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