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Bit Galaxy - Blackthornprod Reviews 118

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TrustScore 3 out of 5

3.0

Financial advisor
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Rated 5 out of 5 stars

I have had to call their support twice… I have had to call their support twice in the past month due to different issues with the platform. Both times I was able to get assistance from the tech sup... See more

Rated 1 out of 5 stars

Previously put a review on this site to warn people not to trust these scammers called BIT GALAXY and in particular MICHAEL CUTLAND. My last email discussion with him suggested I owed a transfer fee o... See more

Rated 5 out of 5 stars

I just joined a Bit-Galaxy a week ago. Withdrawal and deposit were both smooth. Interface, icons and the website itself have a very clear and impressive look. For me, unlike other platforms which are... See more

Company details

  1. Financial advisor

Written by the company

Cryptocurrency Service

Contact info

You should know

3.0

Average

TrustScore 3 out of 5

118 reviews

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Rated 1 out of 5 stars

I lost my life savings to Bit Galaxy

I lost my life savings to Bit Galaxy. This is not a crypto investment platform, they are simply con artists. It sounds too good to be true because it is. Be prepared to lose everything as when you wish to withdraw, it is impossible.

16 February 2023
Unprompted review
Bit Galaxy - Blackthornprod logo

Reply from Bit Galaxy - Blackthornprod

Dear PD,

We do not recognize you in our systems as our client.

If you would like, please provide us with your first and last name so we can recheck.

As a result, we suspect that you are reviewing the wrong business page.
If not, please feel free to contact our Support Department for assistance (you will find their details on our website).

Thank you.

Rated 1 out of 5 stars

SCAM

Beware this company is a scam and the previous reviews were, we believe, fake reviews.
My parents have been scammed out of more than GBP33,000 in the last 3 months and are unable to withdraw any of the funds.
Please do not be tempted by the polite and sweet talking representatives. You will not be able to withdraw your money.

25 April 2023
Unprompted review
Bit Galaxy - Blackthornprod logo

Reply from Bit Galaxy - Blackthornprod

Dear Barbara,

We're sorry to hear about your bad experience.

We cannot find you in our system.
Therefore, we suspect you are reviewing the incorrect business page.

If you still think you have an account with us, please contact our Support Department for assistance (you will find their details on our website).

Please provide us with a private number and email so we can verify that your family members are indeed our customers and open an investigation.

Customer satisfaction is our top priority, so we want to investigate your interest in depth.

Our legal team will also look into the matter. Our name precedes itself and we do all we can to maintain its value.

Regards,
Support of Bit-Galaxy

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