Royalen - 200% up to £2,000 + 200 Free Spins Reviews 

188
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Complimentary spins were marked active in the rewards section, but Sweet Bonanza displayed nothing. Support chat stated to relog, then clear the cache, then give it another 24 hours. By the next eveni... See more

Rated 1 out of 5 stars

The game count in the ads is creative accounting. After signing up, a big chunk was region-locked, another 'coming soon', a few 'providers' the same studio twice. What's really playable is a fraction... See more

Rated 5 out of 5 stars

After playing normal reel slots for a while, Reactoonz is a good change. The cluster setup makes the session feel different enough that I'm not just looking at another five-reel game with new artwork.... See more

Rated 5 out of 5 stars

When the terms changed, the updated parts were highlighted. That's much better than being told there are new terms and then receiving another huge document to compare manually. I barely have enough en... See more

Company details

  1. Internet Service Provider
  2. Betting agency
  3. Bookmaker
  4. Casino
  5. Gambling house
  6. Online Casino or Bookmaker

Written by the company

Royalen - 200% up to £2,000 + 200 Free Spins


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You should know

2.4

Poor

TrustScore 2.5 out of 5

188 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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2.4

All reviews

(188)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

14 March was when the problem started.

14 March was when the problem started.
The withdrawal request line disappeared after I switched devices.
It was already my second coffee, so maybe I was impatient, but still.
The entire thing felt messy rather than just slow — could be clearer.

1 September 2026
Unprompted review
Rated 1 out of 5 stars

Not ideal

Not ideal: Casino session expired while I was uploading a KYC file brilliant..

3 September 2026
Unprompted review
Rated 1 out of 5 stars

I saved Live Roulette to favourites…

I saved Live Roulette to favourites twice. Oddly, the game opened in demo mode while real balance was visible.
I only wanted to finish one round cleanly.
The same detail was still wrong before bed.
I probably wouldn't have minded if the site had simply shown one accurate status.

3 September 2026
Unprompted review
Rated 1 out of 5 stars

Cashier Mon 16:56 was where it began

Cashier Mon 16:56 was where it began: support called it approved with Mastercard, but review stayed on the account. Message centre hid the cashout reason after another refresh.

3 September 2026
Unprompted review
Rated 1 out of 5 stars

In my case

In my case, the same eight slots have been in the popular row since february. I know since I have been playing here since then, and two of the eight haven't been playable on my account for a month of that.

31 August 2026
Unprompted review
Rated 1 out of 5 stars

Complimentary spins were marked active…

Complimentary spins were marked active in the rewards section, but Sweet Bonanza displayed nothing. Support chat stated to relog, then clear the cache, then give it another 24 hours. By the next evening the promotion had ran out. They could see the spins in the account, supposedly, just not enough to let me use them.

1 September 2026
Unprompted review
Rated 1 out of 5 stars

at 1am

at 1am, and then Casino receipt #72476: the bank line was empty while the casino receipt after 17 minutes said paid. KYC status hid the document name while I sat refreshing.

2 September 2026
Unprompted review
Rated 1 out of 5 stars

No thanks

No thanks, Registration was quick, then the casino cashier asked for KYC only at payout done with that

1 September 2026
Unprompted review
Rated 1 out of 5 stars

Hot Spin on old iPhone SE

Hot Spin on old iPhone SE; recently played with case #59070 opened the wrong slot again. Email update left the old status inside the account while the cashier still said failed

31 August 2026
Unprompted review
Rated 1 out of 5 stars

Cool-off screen

Cool-off screen; date filter showed no payouts with Neteller while cashier showed pending.
Lobby notice sent me back to chat after another refresh.
The account page skipped the timestamp.

1 September 2026
Unprompted review

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